Air Conditioning

HEP HVACAir Conditioning

Air Conditioning | Heating and Air Conditioning | Kelso

When the Cowlitz Valley turns up the heat, Kelso homeowners and businesses trust HEP’s Heating & Air Conditioning to keep things refreshingly cool. Our certified technicians design, install, and repair all makes of air-conditioning systems—whether it’s a high-efficiency central unit for a busy office, a whisper-quiet ductless mini-split for a historic home, or a smart thermostat upgrade that slashes energy bills. We pair meticulous workmanship with brand-neutral advice, so you get the right solution, not just the most costly one.

From same-day diagnostics to seasonal tune-ups and 24/7 emergency service, HEP’s is committed to comfort on your schedule. Expect upfront pricing, punctual arrivals, and technicians who treat your space with care—shoe covers on, messes gone. Breathe easier with optional indoor-air-quality add-ons, enjoy lower utility costs thanks to ENERGY STAR® equipment, and relax knowing every job is backed by Kelso’s friendliest satisfaction guarantee.

What our customers say

Called in the morning to request a quote for HVAC system for our sunroom. Olin was at our home same day! He took the time to explain our options and provided recommendation. Job is scheduled for install within 2 days! Amazing! Olin is fantastic, knowledgeable, and professional. We are extremely pleased.
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Mark L.
Kenny Christopher checked our HVAC system and we're thoroughly satisfied with his knowledge, work, and customer service! He did everything we asked him to do and more + answered our many questions. We're so pleased with Kenny that we asked he return to install a component that needs replacement! Thanks again, Kenny!
Rafael P. profile photo
Rafael P.
Chase was very honest and that is more than I can say about a technician that came out before Chase. Chase fixed our unit on the spot very reasonably priced. The other technician said he had to order the parts. Thank you Chase we will be keeping your number 😊
Jean S. profile photo
Jean S.
Professional and great service. Definitely better than the last service I used.. everyone made sure I understood the unit I bought and could not have nicer folks. Thanks guys!
Lisa W. profile photo
Lisa W.
Lee came out last night an inspected my hvac unit. He was on time respectful and kind to my kids an dog. He did a great job very educated and explained everything he found to me.
Jarrod D. profile photo
Jarrod D.
I’d like to thank chase for coming out and looking at my air unit. He was very thorough and polite during his visit. Had my air unite up and running in no time.
Travis H. profile photo
Travis H.
Our AC went out overnight on a weekend this summer and Chase at Hep was there first thing Sunday morning to help troubleshoot and get the AC back up and running. He ended up helping us select a new unit since ours was so old and it was installed just a few days later. I highly recommend Hep and plan to use them in the future.
Samson F. profile photo
Samson F.
Hep was very helpful and honest. I would truly use them again and highly recommend them to anyone. Joshua McCarty the technician was very clear and made sure that I understood what is going on with my HVAC system. Thank you hep for you service 🙂
Orlando E. profile photo
Orlando E.
I highly recommend chase. He got my unit fixed and didn’t charge me a arm and a leg . He was very polite and professional. Chase was awesome he will always be my go to .. highly recommend him and this company
Angel C. profile photo
Angel C.
Toggle and TBen did our new HVAC install. Nice and easygoing gentlemen, showed up on time, and it's warm! Olin and Chris, who did our quote, were fast and reasonable as well. HEP, you're on notice - if this works out, we'll do more business with you in the future. ;)
Heather R. profile photo
Heather R.

Comprehensive Heating and Air Conditioning Solutions in Kelso

HEP’s Commitment to Year-Round Comfort

Kelso experiences a broad range of temperatures, from damp, chilly winters to warm, humid summers. HEP understands how critical a responsive heating and air conditioning system is for homes and businesses across the city. The company’s technicians focus on efficiency, longevity, and indoor air quality, tailoring each project to local climate challenges and building types.

HEP’s approach centers on three core principles: proactive maintenance, precision installation, and prompt repair. By combining these pillars with advanced diagnostic technology, the HVAC team provides dependability that Kelso property owners can feel in every room.

Local Expertise for Kelso’s Unique Climate

Weather patterns in Kelso often fluctuate abruptly; frosty mornings can transition into mild afternoons, while evening humidity drops during summer heat waves. HEP leverages multi-season data to calibrate equipment accordingly.

  • Load calculations account for Kelso’s microclimates along the Cowlitz River
  • Adaptive controls help systems shift seamlessly between heating and cooling modes
  • Technicians receive ongoing training in regional building codes and ventilation standards

This localized knowledge means fewer surprises, smoother performance, and optimized energy use throughout the year.

Air Conditioning Installation Services

Detailed Load Analysis and System Sizing

An air conditioner that is too small struggles to keep up, while an oversized unit cycles on and off, wasting energy and causing uneven temperatures. HEP’s process starts with a load calculation using Manual J guidelines. The assessment considers:

  • Square footage and ceiling height
  • Insulation levels and window orientation
  • Occupancy patterns and appliance heat gain
  • Outdoor shade and roofing materials

By capturing these variables, HEP identifies the exact capacity needed to cool a Kelso property efficiently.

Equipment Selection and Customization

Once the load analysis is complete, HEP narrows equipment choices. Brands, refrigerant types, and SEER ratings are weighed against homeowner goals like energy savings, environmental impact, and noise levels. Custom duct designs or ductless mini-split configurations are proposed when traditional ductwork would reduce efficiency.

Professional Installation Standards

Kelso building inspections require HVAC installations to meet strict local codes. HEP consistently exceeds these requirements by:

  • Pressure-testing refrigerant lines for leaks before charging
  • Leveling condenser pads to prevent vibration and water pooling
  • Sealing duct joints with mastic instead of tape for lasting airtightness
  • Calibrating thermostats and airflow registers for balanced distribution

The result is an air conditioning system that launches on day one at peak performance and remains reliable for many seasons.

Heating System Installation and Replacement

Matching Systems to Building Architecture

Kelso offers a blend of historic homes, mid-century houses, and modern constructions. Each design poses unique heating challenges—narrow crawl spaces, thick plaster walls, or open-concept layouts. HEP evaluates architectural details to determine whether a gas furnace, heat pump, or hybrid solution will deliver the greatest comfort and efficiency.

Energy-Efficient Heat Pumps for Kelso Winters

Heat pump technology has advanced rapidly, making it an increasingly popular option in mild coastal climates like Kelso’s. HEP installs models with variable-speed compressors that maintain steady heat output, even when temperatures dip near freezing. Benefits include:

  • Lower operating costs compared to resistance electric heaters
  • Reduced carbon emissions versus traditional fossil fuel systems
  • Dual-function capability for both heating and cooling in a single package

Seamless Transition During Replacement

Replacing a furnace or heat pump involves precise planning to minimize downtime, especially in winter. HEP’s team schedules installation phases to ensure that homeowners never face prolonged cold conditions. Old units are removed without disturbing surrounding finishes, and new equipment is integrated into existing ductwork or retrofitted with minimal structural modifications.

Preventive Maintenance Programs

Seasonal Tune-Ups Keep Systems Running Smoothly

Preventive care extends equipment life, curbs utility bills, and catches small issues before they escalate. HEP offers annual or biannual maintenance plans that include:

  • Cleaning condenser coils and evaporator components
  • Lubricating moving parts to reduce friction and noise
  • Inspecting electrical connections for heat-induced wear
  • Testing refrigerant levels and airflow rates
  • Replacing or cleaning filters for optimized indoor air quality

These tune-ups align with Kelso’s seasonal transitions, preparing homes for humidity swings, pollen influxes, and temperature extremes.

Advanced Diagnostics and Reporting

Modern HVAC systems generate data through onboard sensors. HEP’s technicians connect diagnostic tools to extract performance metrics during maintenance visits. Homeowners receive clear reports detailing:

  • Energy consumption trends
  • Component wear forecasts
  • Suggested upgrades for improved efficiency

This proactive approach empowers property owners to plan budgets and avoid emergency breakdowns.

Rapid Repair Services for Kelso Residents

Common Symptoms HEP Resolves

Air conditioning and heating issues often present subtle warning signs before complete failure. HEP identifies and addresses a variety of problems, such as:

  • Uneven temperatures between rooms
  • Short cycling of compressors or blowers
  • Strange odors or unusual noises
  • Rising utility costs despite consistent thermostat settings
  • Ice buildup on refrigerant lines or evaporator coils

24-Hour Diagnostic Capability

Weather in Kelso can shift overnight, pushing systems to their limits without warning. HEP’s repair division maintains after-hours readiness with stocked service vehicles and remote diagnostic support. Technicians arrive prepared to replace capacitors, relays, or blower motors on the spot, shortening downtime and protecting property comfort.

Factory-Level Replacement Parts

Compatibility is vital for lasting repairs. HEP sources OEM or equivalent components, ensuring that blower wheels, pressure switches, and circuit boards align precisely with installed equipment specifications. This reduces repeat visits and preserves manufacturer warranties.

Indoor Air Quality Enhancements

The Connection Between IAQ and HVAC Performance

Heating and cooling equipment continuously recirculates indoor air. Poor filtration or excess humidity can exacerbate allergies, mold growth, and respiratory discomfort. HEP integrates IAQ solutions directly into HVAC systems, including:

  • High-MERV pleated filters that capture fine particles
  • UV germicidal lights positioned near coils to neutralize microbes
  • Whole-house dehumidifiers that maintain ideal humidity levels during Kelso’s damp seasons

Ventilation Upgrades for Modern Homes

Tight building envelopes improve energy efficiency but can trap pollutants. HEP evaluates ventilation rates and introduces energy recovery ventilators (ERVs) or heat recovery ventilators (HRVs) to exchange stale indoor air with fresh outdoor air without sacrificing thermal comfort.

Smart Thermostat Integration

Adaptive Temperature Control

Smart thermostats learn occupancy habits and adjust heating or cooling accordingly. HEP installs devices compatible with Wi-Fi, voice assistants, and remote sensors. Benefits for Kelso homeowners include:

  • Automated energy savings when occupants are away
  • Real-time alerts for maintenance or filter changes
  • Detailed usage reports to monitor efficiency

Seamless Pairing With Existing Systems

Not all legacy equipment communicates natively with smart thermostats. HEP bridges the gap by rewiring control boards or adding C-wire adapters. This ensures that even older HVAC units can benefit from modern scheduling and energy insights.

Ductwork Inspection and Sealing

The Role of Duct Integrity

Leaky ducts can lose up to 30% of conditioned air, forcing systems to work harder. HEP performs blower door tests and duct blaster assessments to locate leaks hidden behind walls and ceilings.

Aerodynamic Restoration

Sealing methods include:

  • Mastic application on accessible joints
  • Aerosolized sealant introduced through pressurized equipment for concealed leaks
  • Replacement of crushed or undersized flex ducts

Improved duct integrity results in balanced airflow, quieter operation, and lower utility bills.

Energy Audits and Efficiency Upgrades

Whole-Building Performance Analysis

Heating and air conditioning equipment is only one piece of the efficiency puzzle. HEP offers comprehensive audits that evaluate:

  • Insulation R-values in attics, walls, and crawl spaces
  • Window and door thermal performance
  • Lighting and appliance load contributions

Strategic Recommendations

After data collection, HEP prioritizes upgrades with the highest return on investment, such as adding attic insulation, installing programmable zoning dampers, or upgrading to high-efficiency variable-speed compressors.

Commercial HVAC Services in Kelso

Tailored Solutions for Diverse Facilities

From retail storefronts along South Pacific Avenue to light industrial warehouses near the river, commercial properties have specialized HVAC needs. HEP addresses:

  • Ventilation for commercial kitchens
  • Zoned temperature control for multi-suite offices
  • Rooftop unit (RTU) installation and maintenance
  • Building automation system (BAS) integration

Minimizing Operational Disruption

Businesses cannot afford HVAC downtime. HEP schedules service during off-peak hours and leverages modular equipment that can be replaced without shutting down entire systems.

Emergency Preparedness and Contingency Planning

Customized Backup Strategies

Power outages or mechanical failures can jeopardize safety during extreme weather. HEP collaborates with property managers to develop:

  • Temporary chiller or boiler deployment plans
  • Generator compatibility assessments for essential HVAC components
  • Rapid equipment swap protocols to restore climate control swiftly

Stocked Inventory for Critical Components

HEP maintains an inventory of high-failure-rate parts—contactors, igniters, control boards—specifically for models prevalent in Kelso. This readiness shortens repair cycles during city-wide heat waves or cold snaps.

Continuing Education and Certifications

Technician Training Programs

Heating and air conditioning technologies evolve rapidly with new refrigerants, controls, and efficiency standards. HEP invests in continuing education that covers:

  • Heat pump refrigerant transition compliance
  • Advanced combustion analysis for gas furnaces
  • Variable refrigerant flow (VRF) system design
  • Duct leakage test certification

Safety Protocols and Environmental Responsibility

Technicians adhere to EPA Section 608 guidelines for refrigerant handling, reducing environmental impact and ensuring safe disposal or reclamation.

Benefits of Partnering With HEP in Kelso

Local Presence and Rapid Response

Because HEP operates exclusively within the region, technicians can navigate Kelso neighborhoods quickly, understanding local traffic patterns, street layouts, and municipal requirements.

Comprehensive Service Spectrum

Clients receive a single point of accountability for every HVAC need, including:

  • Load calculation and design
  • Installation, commissioning, and balancing
  • Preventive maintenance and emergency repair
  • Indoor air quality and energy optimization

Transparent Communication and Documentation

From the first site visit to the final system check, HEP provides detailed job notes, equipment manuals, and maintenance schedules. This documentation simplifies future service and ensures homeowners remain informed about their HVAC investment.

Optimizing Comfort in Kelso’s Diverse Homes

Split-Level Dwellings

Split-level layouts can trap warm air upstairs and leave lower levels chilly. HEP solves this with strategically placed return ducts, zoning dampers, and variable-speed blowers that adapt airflow to each floor’s needs.

Historic Properties

Older Kelso homes often feature thick masonry walls and limited duct space. HEP installs high-velocity mini-duct systems or ductless mini-splits that preserve architectural integrity while delivering modern comfort.

New Construction Projects

Builders in Kelso collaborate with HEP during the blueprint phase to incorporate right-sized HVAC equipment, insulated ductwork routing, and smart thermostat wiring before walls close, preventing costly retrofits later.

Seasonal Checklist for Kelso Property Owners

Spring

  • Replace or wash filters after winter dust accumulation
  • Inspect outdoor condenser units for debris or vegetation encroachment
  • Schedule refrigerant level checks before peak cooling season

Summer

  • Clear condensate drain lines to prevent indoor water damage
  • Verify attic ventilation to reduce heat load on air conditioning systems
  • Test thermostat calibration during prolonged heat waves

Fall

  • Clean furnace burners and heat exchangers ahead of first frost
  • Insulate exposed refrigerant lines against upcoming cold snaps
  • Confirm carbon monoxide detectors function correctly

Winter

  • Monitor heat pump defrost cycles for proper operation
  • Remove snow or ice buildup around outdoor units
  • Review energy statements for unusual spikes indicating equipment strain

The Role of Proper Insulation in HVAC Efficiency

Thermal Envelope Evaluation

Even the most efficient air conditioner or furnace will work overtime if the building envelope leaks heat. HEP assesses insulation depth and material type in attics, walls, and crawl spaces, recommending upgrades where R-values fall below regional guidelines.

Combining Air Sealing With Mechanical Ventilation

After tightening a structure, controlled ventilation becomes essential. HEP installs balanced ventilation systems that supply fresh air while maintaining temperature stability.

Future-Ready HVAC Innovations

Variable Refrigerant Flow (VRF) Technology

VRF systems offer precise temperature control across multiple zones with minimal energy waste. HEP researches manufacturer advancements to bring scalable VRF solutions to Kelso’s commercial and high-end residential markets.

Low-GWP Refrigerants

New environmental regulations encourage refrigerants with lower global warming potential (GWP). HEP stays current on alternative refrigerants such as R-32 and R-454B, advising clients on equipment compatibility and lifecycle considerations.

Predictive Maintenance Through IoT

Internet-connected sensors embedded in compressors, fans, and heat exchangers transmit performance data continuously. HEP integrates these sensors with cloud analytics platforms, enabling technicians to address anomalies before they affect indoor comfort.

Importance of Balanced Humidity Control

Health and Structural Impact

Excess moisture encourages mold, dust mites, and wood rot. Conversely, overly dry air can trigger static electricity and damage wooden furnishings. HEP installs:

  • Whole-house humidifiers for arid winter conditions
  • Dehumidifiers integrated with HVAC return ducts during muggy summers

Maintaining 30-50% relative humidity promotes health, protects building materials, and improves equipment efficiency.

Zoning Systems for Personalized Comfort

How Zoning Works

Motorized dampers within ductwork open and close based on thermostat signals in each zone. HEP designs zoning layouts that consider:

  • Room orientation and sun exposure
  • Occupant schedules and usage patterns
  • Presence of large windows or vaulted ceilings

Benefits of Zoning

  • Reduced energy consumption by conditioning occupied areas only
  • Enhanced comfort through individual temperature preferences
  • Extended equipment lifespan due to lower overall run time

Rebates and Incentive Navigation

Utility and Government Programs

Many local utilities and state agencies offer incentives for high-efficiency HVAC installations or weatherization measures. HEP assists clients with paperwork, ensuring compliance with rebate requirements and maximizing potential savings.

Sustainable Practices in HVAC Operations

Refrigerant Recovery and Recycling

During service visits, HEP captures legacy refrigerants using certified recovery units, preventing ozone depletion and greenhouse gas emissions.

Eco-Friendly Disposal of Obsolete Equipment

Metal components are separated for recycling, while electronic waste adheres to e-cycle guidelines. HEP’s waste reduction protocols align with Kelso’s sustainability initiatives.

Ductless Mini-Split Solutions

Advantages for Add-Ons and Renovations

When homeowners build a basement suite or convert a garage, extending existing ductwork may be impractical. Ductless mini-splits provide targeted heating and cooling with minimal structural disruption.

  • Slim conduit requires only a small wall penetration
  • Indoor air handlers blend with interior décor options
  • Inverter-driven compressors adjust speed to demand, increasing efficiency

Maintenance Considerations

Ductless systems still require filter cleaning and periodic coil inspection. HEP’s maintenance plans include mini-split servicing to preserve manufacturer warranties and performance.

Hydronic Heating Options

Radiant Floor Installations

Radiant floors deliver steady, even warmth without forced air drafts. HEP designs hydronic loops compatible with tile, hardwood, or concrete finishes, pairing them with high-efficiency boilers or heat pumps.

Baseboard and Panel Radiators

For existing homes, slim baseboard or wall-mounted panel radiators provide hydronic comfort without intrusive remodeling. HEP sizes each emitter to match room heat loss, ensuring rapid heat delivery and consistent temperature maintenance.

Combustion Safety and Carbon Monoxide Testing

Comprehensive Safety Checks

Gas furnaces, boilers, and water heaters produce combustion gases that must vent properly. HEP performs combustion analysis that measures:

  • Oxygen and carbon monoxide levels in exhaust streams
  • Draft pressure to verify adequate chimney or flue performance
  • Heat exchanger integrity to detect cracks or corrosion

Homeowner Peace of Mind

Documented results confirm compliance with safety standards, protecting occupants from CO exposure and maintaining insurance requirements.

The Impact of Airflow Balancing

Identifying Imbalances

Uneven temperatures can stem from poor supply and return placement, undersized ducts, or register obstructions. HEP conducts airflow measurements with anemometers and manometers to diagnose issues.

Corrective Measures

  • Adding balancing dampers in branch ducts
  • Adjusting fan speed on variable-speed blowers
  • Reconfiguring or relocating diffusers for optimal throw pattern

Proper balancing eliminates hot and cold spots, enhancing occupant comfort and system efficiency.

Partnering With Builders, Architects, and Engineers

Collaborative Design Process

HEP works closely with design professionals to integrate HVAC considerations early. This collaboration ensures that mechanical systems align with architectural aesthetics, structural constraints, and energy targets.

BIM and CAD Integration

Technicians utilize Building Information Modeling to coordinate duct routes, equipment clearances, and service access points, minimizing clashes during construction.

Commitment to Community and Environmental Stewardship

Local Workforce Development

HEP mentors apprentices from Kelso trade programs, fostering local employment and skill growth.

Continuous Improvement Culture

Feedback loops from field data, customer input, and emerging technology drive HEP’s process refinement, ensuring that Kelso receives state-of-the-art heating and air conditioning solutions.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
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