Air Conditioning

HEP HVACAir Conditioning

Air Conditioning | Heating and Air Conditioning | Calhoun

When the North Georgia heat settles over Calhoun, HEP’s Heating and Air Conditioning keeps your home or business cool, efficient, and worry-free. Our certified technicians arrive on time—texting you en route—ready to service any make or model, from traditional split systems to the latest high-efficiency heat pumps. Whether you need a precision tune-up, a same-day repair, or a tailor-made installation, we combine small-town courtesy with the cutting-edge tools that pinpoint problems fast and fix them right the first time.

Customers choose HEP because we back every job with transparent pricing, iron-clad warranties, and a 24/7 emergency line that never sends you to voicemail. We stock our trucks like rolling warehouses, so most fixes are finished on the initial visit, saving you time and money. Beat the Georgia humidity—call HEP today and feel the comfort difference locals have trusted for over three decades.

What our customers say

Our tech Brad was right on time and extremely helpful with our situation. He gave us advice and helped us through the service process. Very well mannered and just sustained the impression we already had of HEP. We were not gouged like some plumbers will do. I highly recommend HEP as we have had our Air conditioning replaced and this plumbing call. Both reasonably priced and the service has been great!
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Allen K.
Had a complete AC system replaced. HEP was fast and professional from start to finish. All questions were answered and work completed right the first time. The technicians ( Richard and Will ) made sure everything was working as it should and fully tested the new system completely before signing off. The old system and all packaging were all removed. Great experience with HEP Inc. Would highly recommend. Thank you, HEP Inc!
Rick H. profile photo
Rick H.
Eddie Hawkins and gene cross installed my new unit and were great!!
Stephen L. profile photo
Stephen L.
Our HVAC went out and they came out asap and helped us with getting a new system that was affordable for us. The service men Eddie and Gene were very professional and respected our home. If they needed to do anything they would let us know before hand. I would recommend them to anyone! Thank you!
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Kimberly L.
This was my first experience working with HEP and I was extremely pleased with every aspect of the experience. I work with a lot of different contractors while remodeling homes and this was the fastest response I have ever received to a request for a bid by Rick. Eddie Hawkins and Gene Cross did my installation and I can't say enough great things about them. They worked long hours in extremely hot weather, going beyond the call to make sure I was happy with the work. They were friendly,, respectful and committed to doing a great job for us. Your company is very lucky to have such great workers representing them. I will definitely use HEP in the future and will ask for Eddie and Gene again.
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Jennifer M.
Joshua McCarty just left from servicing my air conditioning unit. He is probably one of the best air conditioning service people that I have met. He explained everything he was going to do, and cleaned my exterior unit twice. I highly recommend him, and I thank him for being so informative and polite.
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Sue P.
Josh McCarty came out to inspect my air conditioning unit. He assured me everything was working as it should; not one week later I had to call HEP to come back out because my unit stopped cooling. Initially, Cole came out to inspect the problem. He contacted Josh to come out to aid in the repair. Josh is a remarkable technician. He inspected the unit, fixed the problem, then he gave me his personal number if I needed additional help. Josh is friendly, conscientious, and knowledgeable of what he is doing and how to do it. Give this man a bonus for his exceptional attitude toward his customers.
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Connie B.
Eddie Hawkins and Gene Cross did an amazing job installing our new ac unit. They were professional and friendly. I would definitely recommend Hep to everyone.
Aricia W. profile photo
Aricia W.
Joe Brown and Cole Scarborough went above and beyond my expectations today with the install of my outside unit and AC work. I highly recommend theses guys, very quick and professional service.
Brandon N. profile photo
Brandon N.
Joshua McCarty did a fantastic job diagnosing and repairing our air conditioning problem. Extremely professional, courteous and friendly.
Shelly M. profile photo
Shelly M.

Reliable Heating and Air Conditioning Expertise in Calhoun

Comfort at home or in a business hinges on a dependable HVAC system, especially in a place like Calhoun where humid summers and cool winters compete for dominance. HEP understands the local climate and has refined a full suite of heating and air conditioning services that keep indoor environments consistent, healthy, and energy-efficient all year.

Local Climate Demands Specialized HVAC Knowledge

Calhoun’s weather patterns place heavy demands on mechanical equipment. Summer afternoons often soar past 90 °F with humidity above 70 %, while winter nights can dip below freezing. These swings test every component in an HVAC system—from compressors and blower motors to ductwork seals. HEP’s technicians study local weather data and apply it when sizing new equipment, configuring refrigerant charge, or calibrating airflow. Tailoring each solution to regional conditions prevents the short cycling, frozen coils, and efficiency losses that arise when generic settings are used.

The Role of Preventive Maintenance in Year-Round Comfort

Preventive maintenance is the proactive antidote to unexpected breakdowns. During structured service visits, HEP technicians:

  • Inspect electrical connections for looseness or corrosion
  • Measure refrigerant pressure and superheat/subcooling levels
  • Clean evaporator and condenser coils for maximum heat exchange
  • Lubricate moving parts to curb unwanted friction
  • Test safety controls that shut equipment down under fault conditions

By addressing small issues before they graduate into major repairs, maintenance reduces utility costs, extends equipment life, and sustains indoor comfort.

Comprehensive Air Conditioning Services by HEP

When a Calhoun resident thinks of summer relief, air conditioning usually tops the list. HEP delivers diverse cooling services designed to keep entire households and commercial spaces chilled, even on the hottest July afternoons.

Precision AC Installation for New and Existing Homes

A flawless installation starts with proper load calculations. HEP uses Manual J, Manual S, and Manual D protocols to determine:

  • Cooling capacity required based on square footage, insulation R-value, window orientation, and occupancy
  • Equipment size that meets but never exceeds the calculated load
  • Duct sizing and layout that minimizes static pressure losses

After system selection, technicians follow a checklist covering refrigerant line set routing, vacuum integrity tests, and airflow verification to guarantee the new unit meets or exceeds its SEER rating.

Diagnostic Repair Methods That Reduce Downtime

Advanced diagnostic tools speed up repair, saving clients from lengthy discomfort:

  • Digital multimeters check voltage imbalances that can burn out motors
  • Refrigerant analyzers identify non-condensables that create temperature inconsistencies
  • Acoustic detectors locate pinhole leaks in copper lines without drywall removal

Quick identification leads to targeted repairs, whether replacing a contactor, correcting a thermostat miswire, or sealing a micro-leak with approved methods.

Seasonal Tune-Ups Extend Equipment Life

A seasonal tune-up differs from emergency repair because it’s not merely about fixing what is broken. Instead, it is a multi-point optimization process that delivers:

  • Stabilized refrigerant charge for optimum latent and sensible heat removal
  • Correct fan speed settings to balance humidity control with energy savings
  • Cleaning of drain pans and condensate lines to avert water damage

These steps collectively safeguard equipment from premature wear and maintain indoor comfort at the lowest possible operating cost.

Indoor Air Quality Enhancements Integrated With Cooling Systems

HEP recognizes that cooling and air quality intertwine. Integrating IAQ solutions with central AC units amplifies comfort:

  • Media filters capture dust and pollen at returns before they enter the coil
  • UV lights neutralize microbial growth on damp evaporator surfaces
  • In-duct ionization devices help reduce odors that recirculate during continuous fan operation

By harmonizing purification technology with existing ductwork, indoor air remains fresh without complicating operation.

Energy-Efficient Upgrades Lower Utility Bills

When an older unit struggles to maintain setpoint, replacement with a high-SEER model yields long-term savings. HEP guides clients in selecting:

  • Variable-speed compressors that adjust output in fractions of a ton, avoiding energy-wasting starts and stops
  • ECM blower motors using up to 75 % less electricity than PSC counterparts
  • High-density insulation for line sets to reduce thermal gain

These upgrades pay back through smaller energy bills and potential incentive programs available in Calhoun’s utility districts.

Heating Solutions Crafted for Calhoun Homes

Cool damp winters make reliable heating essential. HEP offers multiple heating technologies tailored to property specifics and consumer preferences.

Furnace Installation Matched to Square Footage and Insulation

Gas and electric furnaces remain popular for their rapid warm-up capability. HEP:

  • Employs Manual J calculations to size BTU output precisely
  • Installs sealed combustion furnaces for indoor air safety and higher AFUE percentages
  • Commissions units by conducting static pressure tests to confirm ducts deliver needed airflow

Proper sizing prevents short cycles that waste energy and create uncomfortable temperature swings.

Heat Pump Services for Mild Winters

Calhoun’s relatively mild winter days make heat pumps an economical choice. HEP’s heat pump services include:

  • Reversing valve diagnostics to secure smooth transition between heating and cooling modes
  • Defrost cycle tuning to prevent frost accumulation without unnecessary energy use
  • Backup heat strip inspection so supplemental heat activates only when ambient temperatures demand it

Homeowners benefit from year-round operation in a single appliance.

Emergency Heating Repairs Keep Families Safe

When a furnace fails on a freezing night, speed matters. HEP invests in stocked service vehicles carrying:

  • Universal ignition modules compatible with multiple furnace brands
  • Assorted gas valves and flame sensors
  • High-temperature fuses and limit switches

Having critical parts on hand accelerates repairs, restoring heat before pipes freeze or indoor temperatures drop to unsafe levels.

The HEP Approach to Customer-Focused HVAC Care

Technical excellence alone does not define a premier service provider. HEP builds trust through processes that keep homeowners informed and confident.

Certified Technicians With Continuous Training

Every field member holds NATE or equivalent certification. Internal workshops and manufacturer seminars keep skills current on topics such as inverter compressor technology, low-GWP refrigerants, and smart home integration.

Safety Protocols Protect Homes and Occupants

Technicians follow strict safety measures:

  • Shoe covers worn inside every residence
  • Drop cloths placed under work zones to catch debris
  • Combustion testing performed after gas connections to verify no carbon monoxide leakage

These habits protect indoor environments as diligently as they preserve mechanical systems.

Transparent Assessments and Detailed Work Plans

Before any repair or installation, clients receive:

  • A written diagnostic summary outlining problem sources
  • Multiple solution options ranked by longevity, efficiency, and scope
  • Expected project timeline with milestones for major installations

Clear communication eliminates surprises.

Benefits of Choosing a Single Source for HVAC Needs

Working with one expert team has tangible advantages.

Streamlined Scheduling and Record Keeping

Maintenance dates, filter replacement intervals, and warranty data stay consolidated in a single database. Reminders help property owners avoid lapses that void manufacturer coverage.

Consistent Service Standards Across Heating and Cooling

Technicians apply identical checklists to furnaces, heat pumps, and air conditioners. Uniform protocols produce predictable results and fewer callbacks.

Unified Warranty Support

Should equipment require warranty service, HEP handles claims paperwork, part procurement, and installation. Clients avoid navigating manufacturer procedures independently.

Addressing Common HVAC Challenges in Calhoun

Each region presents unique HVAC pain points. HEP has developed strategies that target Calhoun’s most frequent issues.

High Humidity and Its Impact on System Efficiency

Excess moisture forces air conditioners to devote capacity to latent heat removal. Solutions include:

  • Adjusting fan speed to increase coil contact time for condensation
  • Installing whole-house dehumidifiers that condition air independently of cooling cycles
  • Sealing duct leaks that pull humid attic or crawlspace air into conditioned zones

Pollen and Allergen Control Through Filtration

Spring blooms bring pollen counts that aggravate respiratory conditions. HEP recommends:

  • Pleated filters with MERV 11–13 ratings to trap microscopic allergens
  • Electronic air cleaners that charge and collect airborne particulates
  • Regular duct cleaning schedules in homes with pets or high indoor dust levels

Voltage Fluctuations and Surge Protection Strategies

Summer thunderstorms can create power spikes that damage compressors and circuit boards. Protective measures include:

  • Whole-home surge protectors installed at service panels
  • Hard-start kits that soften compressor inrush current
  • Voltage monitoring devices that shut equipment off during unsafe conditions

Sustainable Practices Embedded in Every Service Visit

Environmental stewardship aligns with efficient HVAC operation.

Responsible Refrigerant Handling Meets Environmental Regulations

Technicians use EPA-certified recovery machines to capture refrigerant before repairs. Proper records document:

  • Refrigerant type and quantity removed
  • Destination facility for reclamation or destruction
  • Leak detection steps taken before recharging

Old Equipment Recycling and Disposal Policies

When replacing a system, HEP transports old units to approved recyclers where:

  • Metals are separated and repurposed
  • Oils are drained and processed to avoid groundwater contamination
  • Remaining components are disposed of in compliance with regulations

Signs Your AC or Heater Needs Professional Attention

Ignoring early warning cues often converts minor fixes into major overhauls. Property owners should schedule service if any of the following occur:

  • Unusual sounds such as grinding, hissing, or squealing
  • Rising energy bills without increased usage
  • Uneven room temperatures or hot and cold spots
  • Frequent on-off cycling within short periods
  • Moisture or pooling water around indoor air handler or furnace

Swift intervention minimizes damage and downtime.

Preparing for Seasonal Temperature Swings in Calhoun

Proactive preparation helps stave off peak-season emergencies.

Spring Checklist for Cooling Equipment

  • Replace or wash air filters
  • Clear vegetation two feet around outdoor condenser
  • Inspect insulation on refrigerant lines for brittleness
  • Test thermostat cooling mode and verify accurate readings
  • Schedule professional tune-up before sustained heat arrives

Fall Checklist for Heating Systems

  • Vacuum return grilles and supply registers
  • Check carbon monoxide detectors for battery strength
  • Inspect flue pipes for rust or blockage
  • Program setbacks on smart thermostat to improve efficiency
  • Arrange furnace or heat pump service prior to the first cold snap

Advanced Technology Used by HEP Technicians

Modern diagnostics improve accuracy and shorten repair times.

Thermal Imaging for Duct and Insulation Assessment

Infrared cameras visualize temperature variations across walls, ceilings, and ductwork. Leaks and insulation voids appear as color anomalies, directing repairs without invasive demolition.

Smart Thermostat Integration

Technicians set up Wi-Fi thermostats that:

  • Learn occupancy patterns to automate setbacks
  • Provide humidity, filter, and energy reports via mobile apps
  • Receive firmware updates for new functionality over time

Remote Monitoring Options for Vacation Homes

HEP can install sensors that send alerts when temperatures fall below safe thresholds, preventing frozen pipes in unattended properties.

Upgrading Legacy Systems to Modern High-SEER Units

Older units with SEER 10 ratings consume up to 40 % more energy than today’s models.

Assessment Phase

Technicians evaluate cooling load, duct integrity, and electrical capacity to determine upgrade feasibility.

Load Calculation

Precision measurement of walls, windows, insulation, and occupancy produces accurate sizing, eliminating the inefficiencies of oversized systems.

Ductwork Evaluation

Existing ducts undergo pressure tests; leaks receive mastic or aerosol-based sealing to ensure new equipment operates at rated efficiency.

Final Commissioning

After installation, the system is commissioned by:

  • Measuring static pressure
  • Validating refrigerant superheat/subcooling
  • Confirming thermostat communication and zoning controls

Understanding SEER, AFUE, and HSPF Ratings

Energy ratings inform equipment selection.

Cooling Efficiency Metrics

Seasonal Energy Efficiency Ratio (SEER) expresses cooling output divided by electric input over a standard season. Higher numbers signal lower operating costs.

Heating Fuel Utilization

Annual Fuel Utilization Efficiency (AFUE) describes how much of a furnace’s fuel converts to usable heat. A 95 % AFUE furnace wastes only 5 % of its energy.

Heat Pump Performance Indicators

Heating Seasonal Performance Factor (HSPF) measures heat pump efficiency in heating mode. Values above 9 indicate strong performance in moderate climates like Calhoun.

The Importance of Proper Ductwork Design

Ducts are the respiratory system of any HVAC setup.

Static Pressure Balancing

Balancing dampers adjust airflow room by room, correcting hot or cold spots that annoy occupants and strain equipment.

Airflow Measurement Tools

Anemometers and manometers verify that design specifications translate to actual performance. Adjustments follow until airflow meets targets.

Indoor Air Quality Solutions

Clean air boosts health and comfort.

HEPA Filtration

High-Efficiency Particulate Air filters trap 99.97 % of particles down to 0.3 microns, perfect for households coping with allergies.

UV Germicidal Lamps

Ultraviolet light damages the DNA of bacteria, viruses, and mold spores on coil surfaces and in air streams.

Dehumidification and Humidification

Whole-house units maintain optimal moisture levels between 30 % and 50 %, inhibiting mold growth and protecting wood furniture.

Maintenance Agreements Tailored for Calhoun Residents

Routine service becomes effortless through structured plans.

Scheduled Visits Aligned With Manufacturer Requirements

Two inspections per year—heating in fall, cooling in spring—keep warranties valid.

Parts Coverage Options

Plans can include replacement of common wear items such as capacitors, contactors, and filters, reducing unexpected expenses.

Transferability to New Home Owners

Agreements can shift to new occupants, boosting property value and continuity of care.

How Weather Patterns Affect HVAC Choices in Calhoun

Successful system design respects local climate data.

Hot, Humid Summers

High-efficiency air conditioners or heat pumps with enhanced dehumidification modes alleviate stickiness without overcooling.

Cool, Damp Winters

Dual-fuel systems pair a heat pump with a gas furnace, automatically selecting the most cost-effective heat source based on outdoor temperature.

Storm Preparedness

Surge protection, elevated condenser pads, and secure refrigerant line mounting guard equipment against lightning, flooding, and wind-blown debris.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
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