Air Conditioning

HEP HVACAir Conditioning

Air Conditioning | Heating and Air Conditioning | Jasper

When summer turns Jasper into a steam bath, HEP’s Heating and Air Conditioning is the crew you want on speed-dial. Our certified technicians arrive with fully stocked trucks, diagnose issues on the spot, and offer clear, upfront pricing before any work begins. Whether your system needs a quick refrigerant recharge, a precision tune-up to shave dollars off your energy bill, or a full replacement with today’s whisper-quiet, high-SEER equipment, we handle it all—usually the same day you call.

We back every repair and installation with rock-solid warranties and the kind of neighborly service you’d expect from a local team that’s been keeping Jasper comfortable for decades. Plus, with 24/7 emergency response and maintenance plans that prevent breakdowns before they start, you can relax knowing cool, clean air is only a phone call away. HEP’s commitment to honesty, craftsmanship, and total home comfort means you’ll feel the difference long after we’ve packed up our tools.

What our customers say

Very good service Steven A. Did a great job getting us up and cooling again!!
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Henry C.
Patrick M was very helpful and gave us several options in fixing the AC unit
Connie L. profile photo
Connie L.
Nate was a pleasure to work with. Our unit stopped putting out air and he was here within the hour to take care of it. He was very professional and quick at what he did. Thank you all and thank you to Nate! I definitely recommend HEP and will be calling them in the future for any problems or any service we need.
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Garnette N.
Andy did absolutely amazing and had our A/C up and running within 2 hours. Truly the best part of the whole experience and a genuine pleasure. If I could give this man a 10/10 I would.
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Joshua P.
I called HEP to get a quote for a new hvac unit. They quoted me the best price out of the quotes I received. They were very helpful and friendly which I appreciate. The other places I contacted basically ignored everything I asked and didn't help me. I would recommend HEP to anyone. They put my unit in quickly and so far I've had no issues. They will be who I call if needed.
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Jessica O.
Kameron was very efficient and got my AC going in the same day of calling HEP. Thanks so much.
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Sandy H.
The first gentleman that came out, Rob , was super nice and tried tonsoften the blow of the bad news of needing a new unit. He was very kind and personally, helped me with an issue on aging parents. Jordan can out the next day to install the new system and he worked all day till it was done. The system needed a tweak and Nathan was very polite and worked quickly. Was patient as he showed me everything he had done. Will definitely recommend!
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Summer B.
We had an issue with our AC unit and found HEP through the Chamber of Commerce. When we called the office staff were polite and helpful and said they would have a technician out late in the afternoon. I received a call from the HEP service technician, Montrell Smith, within an hour of scheduling the appointment and well before the time quoted by the office staff (quite a pleasant surprise.) Montrell was an outstanding representative for HEP. Not only was he polite and professional, he was very knowledgable and his ability to diagnose and fix the problem was top flight. If we have problems with our heat and air I would not hesitate to ask for Montrell to be our service technician again and recommend him and HEP to anyone needing Heat/AC service
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Martin O.
Aavi and Jordan came and. Installed the new A/C system for my house they were professional and courteous the whole they were here and did an excellent job
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Michael B.
I know this sounds dramatic, but HEP about saved my life, given that I have severe COPD and am bed bound. My old HVac system died. I mean it is toast. I called them, and the next morning here comes Rob. Within a short while, he had arranged temporary window units so now I can breath! On top of this, the company has made it doable for me to have a new system installed. Work starts tomorrow. It is a good deal in my opinion. Every one I talk to at HEP is delightful. Easy transactions on line and phone. Could not be happier.
Simon G. profile photo
Simon G.

Expert Heating and Air Conditioning Solutions in Jasper

Jasper’s rolling Appalachian foothills are known for warm, humid summers and brisk, occasionally frosty winters. Residents and business owners alike depend on reliable cooling and heating to maintain comfort, safeguard health, and protect property. HEP Company delivers specialized heating and air conditioning services tailored to Jasper’s unique climate, housing stock, and commercial infrastructure. Through precision engineering, meticulous craftsmanship, and ongoing education, HEP ensures indoor environments remain comfortable, energy-efficient, and safe year-round.

The Importance of Reliable Air Conditioning in Jasper’s Climate

Summer Heat and Humidity

Jasper’s summer temperatures routinely climb into the high 80s and low 90s, with humidity levels that push the heat index even higher. Without an efficient air conditioner, interior spaces can become oppressive, leading to:

  • Increased risk of heat-related illnesses
  • Damage to electronics and household items sensitive to moisture
  • Accelerated wear on structural materials
  • Poor sleep quality and reduced productivity

HEP’s air conditioning services mitigate these challenges by delivering properly sized, expertly installed, and routinely maintained systems that combat heat and humidity simultaneously.

Indoor Air Quality Pressures

Warm air retains more moisture, and Jasper’s pollen counts rise sharply during late spring. When HVAC equipment struggles, indoor air can become a reservoir for allergens, mold spores, and dust. HEP integrates air purification, dehumidification, and balanced ventilation to keep indoor air fresher and healthier, reducing respiratory irritants and safeguarding occupants.

Comprehensive Air Conditioning Services by HEP

AC Installation and Replacement

HEP designs each installation around precise Manual J, S, and D calculations. These industry standards determine:

  • Optimal system capacity to avoid short cycling or excessive run times
  • Proper airflow for every room
  • Duct sizing and layout that minimize static pressure

By adhering to these protocols, HEP delivers new or replacement air conditioners that maintain target temperatures with minimal energy waste. Every install includes refrigerant charge verification and airflow tuning to ensure peak performance right out of the gate.

AC Repair

When cooling equipment falters, HEP’s technicians diagnose and resolve issues quickly. Training spans:

  • Compressor and fan motor troubleshooting
  • Refrigerant leak detection and repair
  • Electrical component analysis
  • Thermostat calibration

Diagnostic tools—such as digital manifold gauges, thermal imaging cameras, and advanced multimeters—provide data-driven insights. Repairs restore efficiency, extend equipment life, and prevent cascading failures that drive up energy costs or jeopardize safety.

Preventative Maintenance

Seasonal tune-ups form the backbone of HVAC reliability. HEP’s maintenance protocols cover:

  • Coil cleaning to remove heat-blocking debris
  • Condensate drain inspection to prevent overflow and water damage
  • Filter replacement or cleaning
  • Electrical tightening and relay testing
  • Refrigerant pressure checks and adjustments

Regular service keeps efficiency high, reduces repair frequency, and preserves manufacturer warranties.

Emergency Response Capabilities

Sudden breakdowns can strike during heatwaves or cold snaps. HEP maintains strategically stocked service vehicles, empowering technicians to resolve most issues on the first visit and minimize downtime.

HEP’s Heating Expertise for Jasper Homes and Businesses

While summer demands command attention, Jasper’s winter lows can dip below freezing. HEP supports a full spectrum of heating equipment with the same precision and care it applies to cooling.

Furnace Installation and Service

HEP installs gas, electric, and oil furnaces engineered for reliability and safety. Key focus areas include:

  • Proper combustion air supply
  • Flue gas venting per local code
  • Burner calibration for optimal efficiency
  • Heat exchanger inspections to detect cracks or corrosion

Heat Pump Solutions

Dual-purpose heat pumps provide efficient heating in mild winters and switch seamlessly to cooling mode in summer. HEP offers:

  • Air-source and mini-split heat pump installations
  • Cold climate heat pump expertise to extend operational capacity in lower temperatures
  • Defrost cycle optimization for consistent performance

Seasonal Tune-Ups

Regular inspections uncover worn ignitors, dirty burners, and airflow obstructions before they manifest as breakdowns during the first cold snap.

Advanced HVAC Technology and Energy Efficiency

High-SEER and Variable-Speed Systems

Modern air conditioners with Seasonal Energy Efficiency Ratios (SEER) above 16 deliver measurable savings. Variable-speed compressors and ECM fan motors adjust output in small increments, maintaining steadier temperatures, lower humidity, and quieter operation.

Smart Thermostats

HEP integrates learning thermostats and Wi-Fi controls that:

  • Adapt schedules automatically to occupancy patterns
  • Provide remote access via mobile apps
  • Deliver real-time energy-use analytics
  • Interface with utility demand-response programs

Zoned Comfort Control

Zoning divides a building into distinct areas with independent temperature settings. Benefits include:

  • Personalized comfort for occupants in different rooms
  • Reduced run times for underutilized spaces
  • Extended system life due to lower overall load

Indoor Air Quality Enhancements

Air Filtration and Purification

Standard 1-inch filters capture large particles only. HEP offers:

  • Deep-pleated media filters with MERV ratings 11-16
  • Hospital-grade HEPA filtration add-ons
  • UV-C germicidal lamps targeting microbial growth on coils

Humidity Control

Moisture management safeguards both comfort and structural integrity. HEP installs:

  • Whole-home dehumidifiers that integrate with existing ductwork
  • Steam or bypass humidifiers to prevent winter dryness
  • Hygrometers for continuous monitoring

Fresh Air Ventilation

Energy recovery ventilators (ERVs) exchange stale indoor air for fresh outdoor air while reclaiming heat or cooling energy, maintaining healthy circulation without burdening the HVAC system.

The HEP Service Process Step-by-Step

  1. Consultation and load calculation
  2. Written proposal detailing equipment, scope, and project timeline
  3. Permitting and code compliance checks
  4. Installation or repair with attention to cleanliness and craftsmanship
  5. Start-up testing, balancing, and performance measurement
  6. Client orientation on system operation and maintenance best practices
  7. Follow-up quality assurance call after equipment has operated in real-world conditions

Each stage is documented to provide clear records for warranty support and future reference.

Benefits of Choosing HEP for HVAC Needs in Jasper

Certified Technicians

HEP’s team maintains:

  • NATE (North American Technician Excellence) certifications
  • EPA Section 608 refrigerant handling credentials
  • Ongoing factory training for the latest HVAC technologies

Local Expertise

Familiarity with Jasper’s microclimates, building codes, and utility rebate programs allows HEP to recommend solutions that align with regional requirements and incentives.

Safety First

Strict safety protocols govern every project. From gas pressure verification to carbon monoxide testing, HEP prioritizes occupant well-being and property protection.

Long-Term Reliability

By combining premium equipment, meticulous installation, and proactive maintenance, HEP minimizes life-cycle costs and maximizes system longevity.

Common Air Conditioning Problems Addressed by HEP

  • Frozen evaporator coils caused by restricted airflow or low refrigerant
  • Inadequate cooling from dirty condensers or failing compressors
  • Short cycling linked to oversized units or overheating components
  • Water leaks stemming from clogged condensate lines
  • Odd odors produced by microbial growth on moisture-laden surfaces
  • High utility bills due to failing capacitors and worn fan motors

Technicians isolate root causes rather than masking symptoms, ensuring durable fixes.

Seasonal Maintenance Checklist for Jasper Property Owners

  • Replace or clean HVAC filters every 30–90 days
  • Trim vegetation at least 18 inches from outdoor units
  • Inspect supply and return vents for obstructions
  • Test smoke and carbon monoxide detectors with battery replacements as needed
  • Clear condensate drains with a distilled vinegar flush at the onset of cooling season
  • Schedule professional coil cleaning and refrigerant pressure checks before peak demand
  • Verify thermostat accuracy using an independent thermometer

Regular attention prevents costly surprises and supports system efficiency.

Energy-Saving Tips for Your AC and Heating System

  • Seal and insulate ductwork in unconditioned spaces
  • Upgrade attic insulation to R-38 or higher for reduced thermal transfer
  • Install window treatments to block direct solar gain during summer afternoons
  • Program thermostats for a 7-10°F setback during unoccupied periods
  • Use ceiling fans to augment comfort, allowing slightly higher AC settings
  • Maintain outdoor unit cleanliness by gently rinsing fins with a garden hose (after cutting power)
  • Replace aging HVAC equipment with ENERGY STAR certified models when repair costs exceed 40% of replacement value

Why Preventative Maintenance Outweighs Reactive Repairs

Reactive repairs often involve:

  • Emergency labor rates
  • Expedited shipping charges for specialty parts
  • Collateral damage to adjacent components

Preventative maintenance, by contrast, delivers:

  • Predictable, lower annual service costs
  • Extended equipment lifespan
  • Consistent comfort free from unplanned outages
  • Optimized energy efficiency translating to utility savings

Statistically, well-maintained systems can operate up to 30% more efficiently than neglected counterparts, providing a rapid return on maintenance investments.

Ductwork Design and Aerodynamic Efficiency

Importance of Proper Ductwork

Even the most advanced air conditioner or furnace cannot reach its rated efficiency without well-designed, airtight ductwork. In Jasper, where homes range from historic cottages to modern subdivisions, duct systems often face unique constraints such as crawl spaces, attic runs, and tight mechanical closets.

A properly engineered duct network delivers:

  • Balanced static pressure that protects blower motors
  • Even temperature distribution, eliminating hot or cold spots
  • Lower sound levels thanks to smooth transitions and gradual bends
  • Reduced energy consumption by preventing conditioned air loss

HEP’s Approach to Duct Optimization

HEP evaluates existing ducts with pressure pan testing, flow hoods, and smoke pencils to uncover leaks, blockages, and restrictive fittings. Corrective measures may include:

  • Mastic sealing of joints and seams
  • Replacement of kinks or crushed flex duct sections
  • Addition of turning vanes in tight elbows
  • Installation of adjustable dampers to fine-tune airflow by zone

For new construction or full retrofits, HEP designs duct plans in CAD software, specifying proper trunk and branch sizes, supply registers, and return paths. This forward-thinking approach secures long-term comfort, quiet operation, and compliance with ACCA standards.

Insulation and Condensation Control

Because Jasper summers are humid, uninsulated or poorly insulated ducts running through unconditioned areas can sweat, causing water damage and mold. HEP utilizes:

  • R-8 or higher foil-faced duct wrap
  • Vapor-retarding jackets to block moisture migration
  • Mechanical fasteners and taping methods that maintain insulation integrity over time

These measures protect indoor air quality, prevent energy loss, and extend duct lifespan.

Sustainable Cooling and Heating Options

Geothermal Heat Pumps

By tapping stable underground temperatures, geothermal systems achieve impressive efficiencies. Closed or open loop configurations suit various property sizes and soil conditions.

Solar-Assisted AC

Photovoltaic panels can offset the electrical demand of high-efficiency air conditioners, especially during peak sunshine hours when cooling loads surge.

Low-GWP Refrigerants

Emerging refrigerant blends feature reduced global warming potential. HEP monitors regulatory developments and adopts eco-friendly options that align with future phasedown requirements.

Enhancing Comfort in Commercial Spaces

Precise Load Calculation

Commercial settings often feature dynamic occupancy patterns, heat-generating equipment, and stringent ventilation rules. HEP performs detailed load analyses that account for these variables, ensuring:

  • Balanced occupant comfort
  • Compliance with ASHRAE 62.1 ventilation guidelines
  • Respect for interior humidity thresholds to protect merchandise and data systems

Zoning and Building Automation Systems

By integrating variable air volume (VAV) zoning and advanced controls, HEP delivers granular control that matches each zone’s real-time needs, optimizing both comfort and operational costs.

Indoor Air Quality for Public Health

High-traffic areas require enhanced filtration and air turnover. HEP designs strategies incorporating:

  • MERV 13 or higher filtration
  • Bipolar ionization for contaminant reduction
  • Demand-controlled ventilation tied to CO₂ monitoring

Building Codes and Compliance in Jasper HVAC Work

Local codes adapt national standards such as the International Mechanical Code (IMC) and International Energy Conservation Code (IECC) to Jasper’s specific needs. HEP’s permit documentation and installation practices incorporate:

  • Proper duct insulation values
  • Mechanical ventilation requirements
  • Combustion appliance zone testing to prevent backdrafting
  • Refrigerant recovery protocols complying with EPA regulations

Adhering to these standards safeguards property value, enhances occupant safety, and streamlines future property transactions.

How HEP Protects Your Investment Over the Long Term

  • Detailed maintenance logs support warranty claims
  • System performance audits identify efficiency improvements over time
  • Upgrade pathways are outlined proactively, letting property owners budget strategically
  • Customer education empowers occupants to operate systems correctly, reducing misuse and unnecessary wear

Through these measures, HEP positions Jasper residents and businesses to reap the full benefits of modern heating and air conditioning technology while minimizing risk and total cost of ownership.

Areas We Serve

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