HVAC Unit Replacement

HEP HVACHVAC Unit Replacement

HVAC Unit Replacement | Heating and Air Conditioning | Mulberry

When the Florida heat or an unexpected cold snap hits Mulberry, you need an HVAC system you can count on. HEP’s certified technicians specialize in full-service heating and air conditioning replacements, matching your home’s square footage and lifestyle to the perfect high-efficiency unit. We handle everything—from removing the old equipment to configuring smart thermostats—so you enjoy lower energy bills, cleaner indoor air, and whisper-quiet comfort the very same day.

Mulberry homeowners trust us because we’re local, transparent, and always on time. Every replacement comes with upfront, no-surprise pricing, industry-leading warranties, and our “HEP Is On The Way!” promise, meaning 24/7 support long after the install is done. Ready to upgrade? Schedule your free, no-pressure estimate today and feel the difference a properly sized, professionally installed system can make.

What our customers say

Great job that Eddie Hawkins and Tim Sexton did on my new unit great team of guy's would have them do it again if I needed it. Good job guys
Carl L. profile photo
Carl L.
Chase was very professional made me feel comfortable that I had made the right decision to choose Hep, then Gary was my 22nd contact, he too was knowledgable and very kind he and Chase had someone bring me w heaters because my house was so cold and I wouldn't have to leave my home before they started work the next morning. Thats when my next two contacts Ed and james arrived, they to were very profesdional and helpful, explained things to me where I could understand them, covered their feet before entering my home, also knocked before entering, cleaned up after themselves. It has been an overall very good experience dealing with hep, especially having to deal with such an expensive item day after Christmas. These 4 men represented Hep in a professional, knowledgeable hard working way. I highly recommend them and this company.
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Vicki R.
Heat went out on the 17th. Called HEP on the 18th, they said someone would be here between 1 and 6 and they would call about 30 minutes prior to arrival. Tech called, showed up, got right to work and I had heat that day. Chase is a very good HVAC tech, checked everything out and made sure we had heat in the house before he left. Would certainly use HEP again!
Noney Y. profile photo
Noney Y.
Called Jason Shoupe and He got us some HELP right away. Sent out Rick Lounders and the very next day we had the installation by Eddie and Will were great! We had a heat and air unit installed today and needless to say, with this cold weather we aren't cold now! Can't Thank Y'all Enough!!
Shamicca P. profile photo
Shamicca P.
HVAC installer Eddie Hawkins customer service, attention to detail, and performance in his duties were above and beyond my expectations. Excellent customer service, polite, super nice guy, and he performed his job extremely well. He didn't rush around just to get the job done. He did the job RIGHT!!! No matter how long it took him. And I sincerely appreciate that. Thank you. I will be recommending him to anyone I know who needs an HVAC install.
Robert R. profile photo
Robert R.
Want to thank Eddie Hawkins and Gene Cross for a great job today. They put in a new heat and air system.
Beth E. profile photo
Beth E.
Called HEP to do repairs on my Carrier heating system. Joseph Sneed came out and diagnosed the problem which required ordering some parts. Joseph came back to today and after installing the parts he gave the unit a full check to make sure everything was in good working order. Joseph is very professional, and knowledgeable and absolutely takes pride in his work. When needed I will be calling HEP and asking for Joseph to do the work. Gene B.
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Gene B.
Joe and Dart came out to put a furnace in my home and they were EXTREMELY fast, AND EXTREMELY KIND!! I will always make sure HEP is first on our list!! Thanks again Joe and Dart!! Krystal Gourley and Mark Brown!!
Krystal G. profile photo
Krystal G.
Eddie, Chino and Art did a great job putting in a new heat and air unit for my mother!
Michelle F. profile photo
Michelle F.
Art and Chino installed our new HVAC System today and were very polite and helpful. We were very happy with their service.
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Tobe R.

HVAC Unit Replacement in Mulberry: Trust HEP for Reliable Comfort

Mulberry’s humid summers and cool, occasionally frosty winters push residential and light-commercial heating and cooling systems to their limits. Eventually, every air conditioner or heat pump reaches the point where repair is no longer cost-effective. When that day arrives, homeowners and property managers turn to HEP for professional HVAC unit replacement that restores dependable comfort, lowers energy use, and supports better indoor air quality.

Why Mulberry Properties Need Timely HVAC Replacement

Living in Polk County means coping with prolonged high humidity and sudden temperature swings. A dated or undersized HVAC unit strains to balance interior conditions, leading to:

  • Uneven room temperatures
  • Rising monthly utility bills
  • Excessive moisture and potential mold growth
  • Frequent service calls for recurring breakdowns

Replacing the system at the right moment eliminates these frustrations before they escalate into structural damage or health concerns.

Key Signs Your System Is Ready for an Upgrade

HEP technicians often encounter the same red flags during service calls. Recognizing them early helps avoid emergency failures:

  • Age exceeding 12–15 years for heat pumps and central air systems
  • Repeated refrigerant leaks or compressor failures
  • Loud grinding, rattling, or whistling noises during operation
  • Hot or cold spots that never stabilize
  • Energy bills climbing despite routine maintenance
  • Thermostat commands not matching actual output

If two or more indicators apply, HEP typically recommends a comprehensive assessment to determine if replacement is the most economical choice in the long run.

The HEP Process: Thorough, Transparent, and Tailored to Mulberry

Whole-Home Evaluation

Before suggesting equipment, HEP performs a detailed load calculation and airflow analysis. This includes:

  • Measuring square footage, insulation R-values, and window orientation
  • Examining ductwork integrity and static pressure
  • Checking for air leaks around doors, attic penetrations, and crawlspaces
  • Reviewing occupant comfort preferences and scheduling factors

This data-driven approach ensures the new system is neither undersized (leading to short cycling) nor oversized (causing humidity imbalance).

Product Selection Aligned With Polk County Climate

Mulberry’s subtropical conditions require equipment with robust moisture removal, high SEER2 ratings, and durable coastal-grade coatings. HEP provides options such as:

  • Variable-speed heat pumps capable of modulating output to maintain steady temperatures
  • Two-stage air conditioners paired with humidity-sensing thermostats
  • Gas furnaces with ECM blower motors for hybrid dual-fuel configurations

Each recommendation reflects the homeowner’s budget, comfort goals, and long-term energy savings potential.

Professional Installation Practices

On installation day, HEP’s NATE-certified team adheres to state and local code requirements while implementing industry best practices:

  • Protecting flooring and household items with drop cloths and corner guards
  • Recovering and recycling old refrigerant according to EPA regulations
  • Installing new line sets or flushing existing ones to prevent cross-contamination
  • Sealing and mastic-taping ducts for optimal airflow and minimal leakage
  • Performing nitrogen pressure tests and precision vacuum evacuation
  • Charging the system by superheat/subcool methods rather than approximate line length

This meticulous attention to detail maximizes efficiency and prevents callbacks.

Post-Installation Commissioning

After start-up, technicians:

  • Verify thermostat calibration and programming
  • Balance registers for uniform room temperatures
  • Document static pressure and refrigerant levels for warranty records
  • Educate occupants on filter replacement intervals and humidity settings

Clients receive digital copies of performance metrics, empowering them to track efficiency for years to come.

Benefits of Choosing HEP for HVAC Replacement in Mulberry

Improved Energy Efficiency

Modern air conditioners and heat pumps can reduce cooling energy consumption by up to 40 % compared with units manufactured a decade ago. HEP pairs high-efficiency equipment with proper duct sealing and smart thermostat integration to unlock maximum savings.

Consistent Comfort and Humidity Control

Variable-capacity compressors and multi-speed blowers run longer, lower cycles that wring out excess moisture. In Mulberry’s muggy summers, this translates into:

  • Relative humidity maintained between 45–55 %
  • Elimination of that sticky feeling even at higher thermostat settings
  • Reduced likelihood of mildew on walls, furniture, and clothing

Enhanced Indoor Air Quality

HEP frequently incorporates IAQ upgrades during replacement, including:

  • Media filters with MERV 11–16 ratings
  • UV-C lamps positioned over evaporator coils
  • Whole-home dehumidifiers tied into the return plenum
  • Fresh air ventilators balanced with exhaust fans

Cleaner, drier air helps mitigate allergy symptoms and prolongs the lifespan of interior finishes.

Lower Environmental Impact

High-SEER2 systems and eco-friendly R-410A or R-32 refrigerants lessen greenhouse gas emissions. HEP recycles old equipment components—copper, aluminum, and refrigerant—diverting waste from landfills.

Selecting the Right HVAC Unit for Your Mulberry Home

Matching System Type to Building Characteristics

Mulberry’s housing stock ranges from historic bungalows to contemporary two-story builds. HEP guides property owners through several options:

  • Split air conditioner and furnace for homes with existing gas service
  • All-electric heat pump for lower emissions and simplified maintenance
  • Ductless mini-splits for room additions, sunrooms, or garages

Considering SEER2 and HSPF2 Ratings

In Florida, higher efficiency often pays for itself quickly due to long cooling seasons. HEP helps calculate break-even points based on:

  • Average kilowatt-hour rates
  • Estimated run hours per year
  • Potential rebates or efficiency incentives

Noise Level and Placement

Low-noise outdoor units preserve neighborhood tranquility. When space is tight, HEP evaluates:

  • Clearance from vegetation and fences for unrestricted airflow
  • Direction of condenser fan exhaust to avoid patio areas
  • Anti-vibration pads and line-set isolators to dampen sound transfer

The Role of Proper Ductwork in HVAC Replacement

Even the most advanced air handler cannot perform efficiently if conditioned air leaks into attics or crawlspaces. During replacement, HEP conducts:

  • Thermal imaging to locate hidden gaps
  • Static pressure testing to detect excessive resistance
  • Manual D-rated duct sizing calculations for balanced supply and return

Where deficiencies exist, technicians seal, insulate, and sometimes redesign duct runs to achieve optimum velocity and maximum comfort.

Signs Your Ducts Need Attention

  • Dust accumulation around registers
  • Whistling sounds when the blower engages
  • Temperature difference of more than 3 °F between rooms
  • Visible damage or detached joints in attic or basement

Addressing these issues concurrently with unit replacement prevents lost efficiency and premature strain on new equipment.

Protecting Your Investment With Routine Maintenance

Replacing an HVAC system marks a significant upgrade, yet ongoing care remains essential. HEP offers scheduled tune-ups that include:

  • Coil cleaning to remove pollen, dust, and pet dander
  • Refrigerant pressure checks to detect micro-leaks early
  • Electrical component testing for safe, reliable startup
  • Drain line flushing to avert condensate backups

A well-maintained replacement unit typically lasts 15–20 years, providing consistent returns on the initial investment.

Filter Management Best Practices

  • Replace 1-inch filters every 30–60 days during peak cooling
  • Upgrade to pleated media for finer particulate capture
  • Note filter size and airflow direction arrow to avoid mistakes

HEP provides reminders and optional filter delivery plans that simplify adherence to manufacturer requirements.

Addressing Mulberry’s Unique Climate Challenges

High Humidity During Hurricane Season

Tropical storms raise outdoor relative humidity to extreme levels. HEP installs systems with enhanced moisture removal capacity and recommends:

  • Thermostat settings of 78 °F with the fan in “Auto” mode
  • Integration of whole-home dehumidifiers for added control
  • Monitoring attic ventilation to mitigate heat gain on sunny days

Sudden Cold Spells

While rare, temperatures can dip into the 30 s. Dual-fuel systems automatically engage gas heat when electric heat pump performance decreases, ensuring comfort without large energy spikes.

Warranty and Manufacturer Backing

HEP registers new systems with the manufacturer, securing parts warranties that often span 10 years. Proper commissioning documentation shields clients from coverage disputes. Optional extended labor warranties further protect against unforeseen repair costs, offering peace of mind through Mulberry’s fluctuating climate.

Sustainable Disposal of Retired Equipment

Environmental responsibility extends beyond installation. HEP’s disposal protocol includes:

  • Recovering refrigerant into certified cylinders for reclamation
  • Separating metals for recycling facilities
  • Properly disposing of electronic control boards and capacitors

This cradle-to-grave stewardship meets or exceeds federal and state environmental guidelines.

Indoor Air Quality Enhancements During Replacement

Media Air Cleaners

Installing a cabinet between the return plenum and air handler accommodates high-capacity pleated filters capable of capturing:

  • Pollen and mold spores common in Florida
  • Fine drywall dust from interior renovations
  • Pet dander without frequent clogging

UV-C Germicidal Lamps

Mounted over the evaporator coil, these lamps:

  • Inactivate microbial growth fostered by constant moisture
  • Prevent biofilm that can restrict airflow and cause odors
  • Reduce maintenance frequency by keeping coil fins cleaner

Whole-Home Dehumidifiers

Standalone dehumidifiers integrated into ductwork:

  • Operate independently of cooling demand
  • Maintain ideal humidity overnight or during mild weather
  • Lower latent load on the primary HVAC system, extending its life

Home Automation and Smart Thermostats

HEP pairs many replacements with Wi-Fi–enabled thermostats that:

  • Learn occupants’ schedules for predictive setback routines
  • Integrate with voice assistants and smart-home platforms
  • Provide humidity readouts and air filter change alerts

Data analytics from these devices help owners fine-tune comfort and identify performance anomalies early.

How HVAC Replacement Elevates Property Value in Mulberry

Real-estate professionals often cite new mechanical equipment as a strong selling point. Benefits include:

  • Enhanced curb appeal with sleek, compact condenser designs
  • Transferable warranties that reassure prospective buyers
  • Documented energy savings reflected in lower utility statements

These advantages can shorten time on market and contribute to higher offer prices compared to similar properties with aging systems.

Steps to Prepare for Your HEP Replacement Project

Clear Access Paths

  • Remove vehicles from driveway or garage
  • Secure pets in a safe area away from work zones
  • Relocate fragile décor near supply vents or thermostats

Protect Personal Belongings

  • Cover electronics and furniture in rooms beneath attic accesses
  • Store valuables from closets if furnace is in a utility room

Plan for System Downtime

Though most replacements conclude the same day, scheduling on a mild-weather or vacation day ensures minimal discomfort if unforeseen delays arise.

Understanding HVAC Replacement Terminology

Mulberry homeowners new to the process may encounter jargon. Familiarizing yourself with terms assists in informed discussions:

  • SEER2: Updated seasonal efficiency ratio measuring cooling output versus power use
  • HSPF2: Heating seasonal performance factor for heat pumps
  • BTU: British Thermal Unit, representing energy needed to heat or cool
  • ECM: Electronically commutated motor for variable fan speeds
  • TXV: Thermal expansion valve regulating refrigerant flow through coil

HEP’s consultation includes clear explanations without overwhelming technical details.

Utility Incentives and Rebates for Polk County Residents

While HEP does not set pricing, the company assists clients with paperwork for potential regional utility rebates on qualifying high-efficiency heat pumps or smart thermostats. These incentives can shorten payback periods by offsetting a portion of upfront investment.

Safety Considerations During and After Installation

Electrical and Gas Connections

  • Licensed technicians verify correct breaker sizing and tight conductor connections
  • Gas furnaces receive leak testing with electronic sniffers and soap solution

Condensate Management

  • Properly sloped drain pans reduce standing water risks
  • Secondary overflow switches protect against ceiling damage in attic installations

Airflow and Combustion

  • Clearances from combustible materials meet manufacturer guidelines
  • Carbon monoxide detector placement is recommended where gas heating is present

Common Misconceptions About HVAC Replacement

  • Myth: “A bigger unit cools faster and is always better.”
    Oversizing causes short cycling, poor humidity removal, and higher bills.

  • Myth: “Replacing outdoor and indoor units at different times saves money.”
    Mismatched components suffer compatibility issues, void warranties, and reduce efficiency.

  • Myth: “Maintenance is optional once a new system is installed.”
    Neglect accelerates wear, diminishes performance, and can void manufacturer coverage.

The Long-Term Impact of Professional HVAC Replacement

When HEP replaces an aging system, customers not only enjoy immediate comfort but also gain:

  • Predictable monthly energy costs
  • Lower carbon footprint aligned with modern sustainability goals
  • A quieter living environment free from rattles and compressor clamor
  • Confidence that tropical storms, heat waves, and cold snaps won’t jeopardize indoor wellbeing

Areas We Serve

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