- HEP HVAC
- HVAC Unit Replacement

HVAC Unit Replacement
HVAC Unit Replacement | Heating and Air Conditioning | Collegedale
When your home in Collegedale is stuck between Tennessee’s sweltering summers and brisk winter snaps, a worn-out HVAC system can turn comfort into a guessing game. HEP’s NATE-certified technicians make unit replacement easy, arriving on time with cutting-edge equipment and a knack for spotless workmanship. We assess your current system, explain the best-fit options in plain language, and install high-efficiency units that can trim energy bills while keeping every room at the perfect temperature. Because we’re a local team, we understand the unique challenges posed by Collegedale’s humidity, pollen, and rapidly shifting weather—and we size and seal every system accordingly.
From flexible financing and transparent, up-front pricing to our industry-leading labor warranties, HEP removes the stress that usually surrounds a major HVAC upgrade. You’ll enjoy quieter operation, smarter thermostats, improved indoor air quality, and the peace of mind that comes from a company that’s served East Tennessee for decades. Give us a call today, and we’ll have your new comfort system humming before the next temperature swing hits.
What our customers say
HVAC Unit Replacement in Collegedale: Why Homeowners Trust HEP
Collegedale’s rolling terrain and humid subtropical climate challenge heating and cooling equipment in ways that many homeowners never anticipate when they first purchase a home. From muggy summer afternoons pushing 95 °F to brisk winter mornings flirting with freezing, a dependable HVAC system is not simply a comfort luxury—it is the cornerstone of a healthy, efficient household. HEP specializes in turning outdated, energy-hungry equipment into streamlined comfort solutions engineered for Collegedale’s unique weather profile. Every replacement project is managed from assessment to final testing with meticulous attention to local codes, building characteristics, and homeowner lifestyle goals.
The Climate Realities of Collegedale
The city’s proximity to the Tennessee River valley fosters humidity levels that frequently soar past 70 %. This moisture amplifies the heat index in July and August and places prolonged stress on condensers, compressor bearings, fan motors, and evaporator coils. Meanwhile, rapid overnight temperature drops in December and January expose weak igniters, cracked heat exchangers, and undersized duct runs. A properly sized, modern HVAC replacement by HEP addresses both extremes, ensuring:
- Reliable latent load removal on sweltering days
- Consistent heat delivery during sudden cold snaps
- Balanced airflow that limits hot and cold zones throughout the home
Signs Your System Needs To Be Replaced
Homeowners often wait until complete failure to consider new equipment, yet subtle red flags appear years in advance:
- Frequent breaker trips or voltage irregularities
- Uneven temperatures between floors despite wide-open supply vents
- Energy bills creeping up even after routine filter changes
- Noticeable rust, refrigerant leaks, or oil around service ports
- Excessive noise during operation or compressor short cycling
If two or more of these symptoms present themselves, a proactive replacement orchestrated by HEP often costs less over time than patch-style repairs that yield temporary relief.
HEP's Comprehensive Heating and Air Conditioning Replacement Process
HEP’s methodical approach eliminates guesswork and produces a turnkey experience in which every phase builds on the last to ensure long-term efficiency, safety, and comfort.
Thorough Home Evaluation
An initial site visit covers:
- Room-by-room measurements for accurate load calculations
- Inspection of insulation values, window orientation, and infiltration rates
- Examination of existing duct integrity with static pressure testing
- Verification of electrical and gas service capacities
Accurate data collection at this stage prevents oversizing or undersizing, both of which undermine comfort and energy savings.
Equipment Selection Tailored to Collegedale Homes
Using Manual J, S, and D methodologies, HEP pairs each residence with equipment that addresses:
- Peak cooling demands during humid July afternoons
- Heating requirements for back-to-back cold snaps in January
- Power availability at the panel or sub-panel
- Space limitations in closets, basements, or attics
The result is a custom-matched system rather than a generic, one-size-fits-all installation.
Clean Removal of the Existing System
On installation day, HEP technicians:
- Recover refrigerant into EPA-approved cylinders
- Disassemble components without damage to drywall or trim
- Seal exposed ducts to prevent dust intrusion into living spaces
- Remove debris and old equipment for eco-friendly recycling
Meticulous cleanliness offsets common homeowner concerns such as drywall dust, debris in vents, and scratches along hallways.
Precision Installation and Calibration
Every new HVAC unit is:
- Set on vibration-isolating pads or custom curbs
- Connected with correctly sized insulated copper line sets
- Charged with refrigerant to manufacturer superheat/subcool specifications
- Balanced for airflow using calibrated flow hoods and manometers
By achieving factory performance benchmarks in the field, HEP ensures maximum efficiency from day one.
Safety and Code Compliance
HEP’s licensed professionals adhere to:
- Current International Mechanical Code (IMC) and state amendments
- Electrical guidelines outlined by the National Electrical Code (NEC)
- Venting and combustion clearances verified by combustion analyzers
Code compliance protects warranty validity and safeguards occupants against hazards like carbon monoxide infiltration or electrical overloads.
Post-Installation Services
Once equipment runs flawlessly, HEP schedules:
- Thermostat tutorials so homeowners master programming features
- System performance reports documenting static pressure, refrigerant charge, and amp draws
- A follow-up inspection to fine-tune settings after 30 days of normal operation
These steps anchor the system’s performance throughout its lifespan.
Benefits of Replacing an Aging HVAC Unit with HEP
Energy Efficiency and Lower Utility Bills
New high-SEER and high-AFUE equipment uses:
- Variable-speed motors that ramp down once set points are nearly achieved
- Scroll or inverter compressors that adapt cooling output to real-time demand
- Advanced heat exchangers maximizing BTU extraction from every therm of gas
Reduced energy consumption translates into measurable decreases on monthly statements, often exceeding 20 %–40 % compared with clunky legacy units.
Improved Indoor Air Quality
Replacement affords an ideal moment to:
- Upgrade to media cabinets accepting MERV-13 filters
- Add UV-C light systems targeting microbial growth on coils
- Integrate dedicated fresh-air intakes with energy recovery ventilators (ERVs)
Cleaner air combats allergy triggers, odors, and excess indoor humidity.
Enhanced Comfort Across All Seasons
Variable capacity systems installed by HEP maintain supply air temperatures closer to set points, preventing over-conditioning cycles that chill occupants in summer or scorch them in winter. Continuous low-speed airflow also equalizes temperature stratification between:
- Second-story bedrooms and first-floor living rooms
- Open-concept kitchens and more enclosed home offices
- Basements and attic bonus rooms
Reduced Carbon Footprint
ENERGY STAR‐rated replacements emit fewer greenhouse gases over their operational life by consuming less electricity and combusting gas more completely. Paired with Collegedale’s increasingly diverse energy mix, this helps families align comfort goals with environmental stewardship.
Quiet Operation and Modern Features
New cabinets and compressor blankets muffle cycling noise, while smart thermostats offer:
- Geofencing to adjust set points based on smartphone proximity
- Detailed energy-use analytics
- Voice-assistant compatibility for hands-free temperature shifts
Specialized Replacement Solutions Offered by HEP
Central Air Conditioning Replacement
HEP swaps:
- Aging R-22 condensers for eco-friendly R-410A or R-32 models
- Oversized fixed-speed air handlers for variable airflow models integrating ECM motors
The outcome is cooler, drier air delivered with whisper-quiet consistency.
Furnace Replacement
Technicians remove obsolete standing-pilot furnaces and install 95 %+ efficient condensing models featuring:
- Sealed combustion that draws outdoor air, safeguarding indoor oxygen levels
- Modulating gas valves for precise BTU output
- Secondary heat exchangers capturing residual heat otherwise vented outdoors
Heat Pump Upgrades
For homes straddling electric service lines without natural gas, high-efficiency heat pumps supply warmth down to sub-freezing conditions using:
- Variable-capacity inverter technology
- Supplemental resistance elements controlled by outdoor thermostats
- Enhanced defrost cycles to mitigate frost on coils in Collegedale’s damp winters
Dual Fuel Systems
Properties benefiting from both gas and electric infrastructure can harness the cost advantages of dual fuel. HEP programs control boards to:
- Run the heat pump during moderate cold
- Switch to the gas furnace only when outdoor temperatures dip below an efficiency threshold
This hybrid solution maximizes seasonal performance and utility savings.
Ductwork Revitalization
During replacement, HEP offers options such as:
- Sealing joints with mastic or aerosolized sealant to curb leakage
- Resizing trunks to reduce static pressure
- Adding returns in closed-off rooms to enhance pressure balance
Smart Thermostat Integration
Technicians pair new equipment with controls enabling:
- Remote monitoring via smartphone apps
- Real-time humidity, VOC, and occupancy detection
- System performance notifications and service reminders
Materials and Technologies Used by HEP
High-Efficiency Compressors
Inverter-driven compressors modulate speed between 30 % and 115 % capacity, allowing:
- Gentle starts that soften electrical inrush
- Rapid ramp-ups when outdoor temps spike
Variable Speed Blowers
ECM motors deliver up to 80 % electrical savings over older PSC designs while maintaining static pressure targets across wide filter load ranges.
Environmentally Friendly Refrigerants
HEP relies on refrigerants with lower Global Warming Potential (GWP), minimizing environmental impact without sacrificing thermodynamic efficiency.
Sealed Combustion Chambers
Furnaces with sealed combustion:
- Isolate flames from indoor air, reducing infiltration drafts
- Provide quieter ignition cycles as burners fire within insulated cabinets
Advanced Filtration Media
Pleated filters embedded with activated carbon or antimicrobial coatings trap:
- Fine particulates
- Household odors
- Airborne pathogens
How HEP Ensures Long-Term Performance
Scheduled Preventive Maintenance Plans
HEP technicians return bi-annually to:
- Verify refrigerant levels remain within ±3 % of original charge
- Inspect belts, bearings, and blower wheels for wear
- Flush condensate lines inhibiting mold formation
Warranty Support
By adhering to manufacturer guidelines, installations secure full labor and parts coverage across the warranty duration, simplifying future issue resolution.
Education for Homeowners
Instructional walk-throughs empower residents to:
- Change filters on a schedule matching local pollen counts
- Adjust humidity settings each season
- Identify early warning signs such as irregular thermostat readings
Neighborhood-Specific Considerations in Collegedale
Humidity and Seasonal Temperature Swings
Comprehensive load calculations factor in:
- Dew point averages exceeding 70 °F in July
- Winter lows dipping into the 20s, necessitating robust auxiliary heat methods
All-Electric Neighborhoods vs Natural Gas Availability
HEP tailors recommendations according to utility access:
- High-efficiency heat pumps for electric-only subdivisions
- Condensing furnaces or dual fuel systems where gas mains traverse the street
Architectural Styles and Mechanical Room Constraints
From ranch-style homes with crawlspaces to multi-story craftsman builds, technicians measure:
- Closet widths
- Attic hatch dimensions
- Basement headroom
These details inform equipment casing sizes and installation logistics.
Local Codes and Permitting Landscape
Collegedale’s building department maintains specific rules on:
- Condensate discharge zones
- Hurricane strap requirements for outdoor units
- Insulation ratings for newly installed duct sections
HEP obtains permits and arranges inspections, removing administrative burdens from homeowners.
Preparing Your Home for HVAC Replacement Day
A smooth installation often hinges on small preparations:
- Clear hallways and attic pull-downs of stored boxes or furniture
- Secure pets in a quiet room, preventing accidental escapes during door-open cycles
- Cover delicate décor near return vents to guard against minor dust displacement
- Ensure the electrical panel is accessible for breaker verification
Environmental Stewardship Through Responsible Equipment Disposal
Refrigerant Recovery
Certified technicians use recovery machines to pull old refrigerant into reclaim cylinders, preventing atmospheric release.
Metal Recycling
Steel cabinets, copper line sets, and aluminum fins are sorted for recycling facilities, converting waste into reusable raw materials.
Proper Handling of Electronic Components
Motherboards, contactors, and sensors are separated for e-waste processing, diverting heavy metals from landfills.
Common Components Replaced During a Full System Swap
Indoor Coil and Air Handler
A new evaporator coil matched to the condenser preserves manufacturer efficiency ratings and wards off compatibility issues.
Outdoor Condenser Unit
Modern cabinets feature louvered panels shielding coils from lawn debris and hail, improving longevity.
Thermostats and Controls
Installing a communicating thermostat maximizes variable-speed staging and allows firmware updates over Wi-Fi.
Line Sets and Electrical Disconnects
Old copper tubing may harbor acid buildup; fresh line sets ensure optimal refrigerant flow. A new weatherproof disconnect meets updated electrical codes.
Drainage and Condensate Management
PVC traps, condensate pumps, and float switches are arranged to counter Collegedale’s occasional power outages and prevent overflow.
Filter Racks and Return Air Plenums
Properly sized filter rails reduce bypass air, while custom plenums distribute airflow uniformly across evaporator surfaces.
The Role of Load Calculations in Right-Sizing Equipment
Manual J Heat Load Analysis
Detailed software modeling considers:
- Wall R-values
- Solar gain through windows by orientation
- Local design temperatures supplied by ASHRAE
Manual S Equipment Selection
Once the home’s load is established, equipment is chosen that:
- Meets but does not exceed required BTUs
- Maintains efficiency at part-load operations prevalent 80 % of the year
Manual D Ductwork Design
Proper duct sizing aligns with airflow targets to minimize static pressure and maximize comfort.
Avoiding Oversized Systems
Oversized units short-cycle, leading to:
- Humidity spikes
- Uneven room temperatures
- Premature component wear
HEP’s load-driven method averts these pitfalls.
Comfort Add-Ons Available During Replacement
Whole-House Dehumidifiers
Standalone dehumidifiers integrated into the return duct can remove pints of moisture daily, crucial in Collegedale’s swampy summer climate.
UV Light Air Purifiers
Germicidal lamps mounted near coils inactivate bacteria and mold spores, keeping drain pans cleaner.
Media Air Cleaners
Deep-pleat filters capture ultra-fine particles, reducing dust accumulation on furniture and electronics.
Zoning Dampers
Motorized dampers in branch ducts allow separate thermostat control for areas like upstairs bedrooms, boosting individual comfort and energy savings.
Seasonal Timing for HVAC Replacement in Collegedale
Advantages of Spring Installations
- Mild temperatures ease system switchover without disrupting daily routines
- Manufacturers release new model lines, expanding feature options
Benefits of Fall Change-Outs
- Cooler attic and crawlspace conditions create safer work environments
- Homeowners enter winter with renewed heating confidence
Planning for Emergency Replacements
HEP stocks popular tonnage and furnace sizes, enabling same-week change-outs during peak failures, such as heat wave compressor burnouts or furnace heat exchanger cracks.
Key Questions to Consider Before Selecting Replacement Equipment
- Which fuel source offers the best long-term stability for the neighborhood?
- What SEER2, HSPF2, or AFUE ratings align with efficiency goals?
- How important is ultra-quiet operation near bedrooms or patios?
- Are local or utility rebates available for high-efficiency models?
- Will the air handler fit through existing access points without wall modifications?