HVAC Unit Replacement

HEP HVACHVAC Unit Replacement

HVAC Unit Replacement | Heating and Air Conditioning | Collegedale

When your home in Collegedale is stuck between Tennessee’s sweltering summers and brisk winter snaps, a worn-out HVAC system can turn comfort into a guessing game. HEP’s NATE-certified technicians make unit replacement easy, arriving on time with cutting-edge equipment and a knack for spotless workmanship. We assess your current system, explain the best-fit options in plain language, and install high-efficiency units that can trim energy bills while keeping every room at the perfect temperature. Because we’re a local team, we understand the unique challenges posed by Collegedale’s humidity, pollen, and rapidly shifting weather—and we size and seal every system accordingly.

From flexible financing and transparent, up-front pricing to our industry-leading labor warranties, HEP removes the stress that usually surrounds a major HVAC upgrade. You’ll enjoy quieter operation, smarter thermostats, improved indoor air quality, and the peace of mind that comes from a company that’s served East Tennessee for decades. Give us a call today, and we’ll have your new comfort system humming before the next temperature swing hits.

What our customers say

Jordan and Brandon were at our property today working on our HVAC system. They did fantastic! Would 100% recommend!
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Grace L.
Jordan and his crew arrived exactly on time. They worked all day to install new unit, despite it being 96°. They never complained and answered all of my questions. They also went out of their way to be kind to my parents, both have dementia, and answered all their questions:) would recommend to everyone!
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Summer B.
I had a new hvac unit installed. John and AJ were exceptional workers. Very professional and did the job very well. Zach the electrician came and installed the surge protector. Amanda at the office was a tremendous help to me. I use HEP services quite often. I have not been disappointed with any services!!!
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Terry D.
Colin was excellent, was very professional and I felt informed throughout the entire process. He not only solved the problem I was having but also went above and beyond to make sure that this did not happen again! Could not recommend more! Now I know where to find good HEP!
Cole H. profile photo
Cole H.
Stephen Anthony did a great job for us. He quickly diagnosed our HVAC problem and fixed it in a few minutes.
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Bruce M.
Patrick Mcgraw came out was very friendly and professional he us back up and running for the time being until we decide to replace our Hvac unit. Thanks.
Tom B. profile photo
Tom B.
James did an excellent job getting my heat up and running. I would highly recommend HEP to anyone.
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Steven M.
HEP was very professional throughout our HVAC repair. Andy took the time to explain repairs and future precautions. Overall a great experience & will consider them for future issues.
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Kacy S.
Jacob Newman provided excellent customer service after a difficult scheduling issue. We are always happy to use hep when we need our plumbing or hvac services taken care of.
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Jeff S.
Kirk called 30 mins before he arrived and was very helpful and professional, he explained everything to me so I could understand exactly what was needed. I couldn’t have been more pleased with his visit. I received the HEP I needed.
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Tanner C.

HVAC Unit Replacement in Collegedale: Why Homeowners Trust HEP

Collegedale’s rolling terrain and humid subtropical climate challenge heating and cooling equipment in ways that many homeowners never anticipate when they first purchase a home. From muggy summer afternoons pushing 95 °F to brisk winter mornings flirting with freezing, a dependable HVAC system is not simply a comfort luxury—it is the cornerstone of a healthy, efficient household. HEP specializes in turning outdated, energy-hungry equipment into streamlined comfort solutions engineered for Collegedale’s unique weather profile. Every replacement project is managed from assessment to final testing with meticulous attention to local codes, building characteristics, and homeowner lifestyle goals.

The Climate Realities of Collegedale

The city’s proximity to the Tennessee River valley fosters humidity levels that frequently soar past 70 %. This moisture amplifies the heat index in July and August and places prolonged stress on condensers, compressor bearings, fan motors, and evaporator coils. Meanwhile, rapid overnight temperature drops in December and January expose weak igniters, cracked heat exchangers, and undersized duct runs. A properly sized, modern HVAC replacement by HEP addresses both extremes, ensuring:

  • Reliable latent load removal on sweltering days
  • Consistent heat delivery during sudden cold snaps
  • Balanced airflow that limits hot and cold zones throughout the home

Signs Your System Needs To Be Replaced

Homeowners often wait until complete failure to consider new equipment, yet subtle red flags appear years in advance:

  • Frequent breaker trips or voltage irregularities
  • Uneven temperatures between floors despite wide-open supply vents
  • Energy bills creeping up even after routine filter changes
  • Noticeable rust, refrigerant leaks, or oil around service ports
  • Excessive noise during operation or compressor short cycling

If two or more of these symptoms present themselves, a proactive replacement orchestrated by HEP often costs less over time than patch-style repairs that yield temporary relief.

HEP's Comprehensive Heating and Air Conditioning Replacement Process

HEP’s methodical approach eliminates guesswork and produces a turnkey experience in which every phase builds on the last to ensure long-term efficiency, safety, and comfort.

Thorough Home Evaluation

An initial site visit covers:

  • Room-by-room measurements for accurate load calculations
  • Inspection of insulation values, window orientation, and infiltration rates
  • Examination of existing duct integrity with static pressure testing
  • Verification of electrical and gas service capacities

Accurate data collection at this stage prevents oversizing or undersizing, both of which undermine comfort and energy savings.

Equipment Selection Tailored to Collegedale Homes

Using Manual J, S, and D methodologies, HEP pairs each residence with equipment that addresses:

  • Peak cooling demands during humid July afternoons
  • Heating requirements for back-to-back cold snaps in January
  • Power availability at the panel or sub-panel
  • Space limitations in closets, basements, or attics

The result is a custom-matched system rather than a generic, one-size-fits-all installation.

Clean Removal of the Existing System

On installation day, HEP technicians:

  • Recover refrigerant into EPA-approved cylinders
  • Disassemble components without damage to drywall or trim
  • Seal exposed ducts to prevent dust intrusion into living spaces
  • Remove debris and old equipment for eco-friendly recycling

Meticulous cleanliness offsets common homeowner concerns such as drywall dust, debris in vents, and scratches along hallways.

Precision Installation and Calibration

Every new HVAC unit is:

  • Set on vibration-isolating pads or custom curbs
  • Connected with correctly sized insulated copper line sets
  • Charged with refrigerant to manufacturer superheat/subcool specifications
  • Balanced for airflow using calibrated flow hoods and manometers

By achieving factory performance benchmarks in the field, HEP ensures maximum efficiency from day one.

Safety and Code Compliance

HEP’s licensed professionals adhere to:

  • Current International Mechanical Code (IMC) and state amendments
  • Electrical guidelines outlined by the National Electrical Code (NEC)
  • Venting and combustion clearances verified by combustion analyzers

Code compliance protects warranty validity and safeguards occupants against hazards like carbon monoxide infiltration or electrical overloads.

Post-Installation Services

Once equipment runs flawlessly, HEP schedules:

  • Thermostat tutorials so homeowners master programming features
  • System performance reports documenting static pressure, refrigerant charge, and amp draws
  • A follow-up inspection to fine-tune settings after 30 days of normal operation

These steps anchor the system’s performance throughout its lifespan.

Benefits of Replacing an Aging HVAC Unit with HEP

Energy Efficiency and Lower Utility Bills

New high-SEER and high-AFUE equipment uses:

  • Variable-speed motors that ramp down once set points are nearly achieved
  • Scroll or inverter compressors that adapt cooling output to real-time demand
  • Advanced heat exchangers maximizing BTU extraction from every therm of gas

Reduced energy consumption translates into measurable decreases on monthly statements, often exceeding 20 %–40 % compared with clunky legacy units.

Improved Indoor Air Quality

Replacement affords an ideal moment to:

  • Upgrade to media cabinets accepting MERV-13 filters
  • Add UV-C light systems targeting microbial growth on coils
  • Integrate dedicated fresh-air intakes with energy recovery ventilators (ERVs)

Cleaner air combats allergy triggers, odors, and excess indoor humidity.

Enhanced Comfort Across All Seasons

Variable capacity systems installed by HEP maintain supply air temperatures closer to set points, preventing over-conditioning cycles that chill occupants in summer or scorch them in winter. Continuous low-speed airflow also equalizes temperature stratification between:

  • Second-story bedrooms and first-floor living rooms
  • Open-concept kitchens and more enclosed home offices
  • Basements and attic bonus rooms

Reduced Carbon Footprint

ENERGY STAR‐rated replacements emit fewer greenhouse gases over their operational life by consuming less electricity and combusting gas more completely. Paired with Collegedale’s increasingly diverse energy mix, this helps families align comfort goals with environmental stewardship.

Quiet Operation and Modern Features

New cabinets and compressor blankets muffle cycling noise, while smart thermostats offer:

  • Geofencing to adjust set points based on smartphone proximity
  • Detailed energy-use analytics
  • Voice-assistant compatibility for hands-free temperature shifts

Specialized Replacement Solutions Offered by HEP

Central Air Conditioning Replacement

HEP swaps:

  • Aging R-22 condensers for eco-friendly R-410A or R-32 models
  • Oversized fixed-speed air handlers for variable airflow models integrating ECM motors

The outcome is cooler, drier air delivered with whisper-quiet consistency.

Furnace Replacement

Technicians remove obsolete standing-pilot furnaces and install 95 %+ efficient condensing models featuring:

  • Sealed combustion that draws outdoor air, safeguarding indoor oxygen levels
  • Modulating gas valves for precise BTU output
  • Secondary heat exchangers capturing residual heat otherwise vented outdoors

Heat Pump Upgrades

For homes straddling electric service lines without natural gas, high-efficiency heat pumps supply warmth down to sub-freezing conditions using:

  • Variable-capacity inverter technology
  • Supplemental resistance elements controlled by outdoor thermostats
  • Enhanced defrost cycles to mitigate frost on coils in Collegedale’s damp winters

Dual Fuel Systems

Properties benefiting from both gas and electric infrastructure can harness the cost advantages of dual fuel. HEP programs control boards to:

  • Run the heat pump during moderate cold
  • Switch to the gas furnace only when outdoor temperatures dip below an efficiency threshold

This hybrid solution maximizes seasonal performance and utility savings.

Ductwork Revitalization

During replacement, HEP offers options such as:

  • Sealing joints with mastic or aerosolized sealant to curb leakage
  • Resizing trunks to reduce static pressure
  • Adding returns in closed-off rooms to enhance pressure balance

Smart Thermostat Integration

Technicians pair new equipment with controls enabling:

  • Remote monitoring via smartphone apps
  • Real-time humidity, VOC, and occupancy detection
  • System performance notifications and service reminders

Materials and Technologies Used by HEP

High-Efficiency Compressors

Inverter-driven compressors modulate speed between 30 % and 115 % capacity, allowing:

  • Gentle starts that soften electrical inrush
  • Rapid ramp-ups when outdoor temps spike

Variable Speed Blowers

ECM motors deliver up to 80 % electrical savings over older PSC designs while maintaining static pressure targets across wide filter load ranges.

Environmentally Friendly Refrigerants

HEP relies on refrigerants with lower Global Warming Potential (GWP), minimizing environmental impact without sacrificing thermodynamic efficiency.

Sealed Combustion Chambers

Furnaces with sealed combustion:

  • Isolate flames from indoor air, reducing infiltration drafts
  • Provide quieter ignition cycles as burners fire within insulated cabinets

Advanced Filtration Media

Pleated filters embedded with activated carbon or antimicrobial coatings trap:

  • Fine particulates
  • Household odors
  • Airborne pathogens

How HEP Ensures Long-Term Performance

Scheduled Preventive Maintenance Plans

HEP technicians return bi-annually to:

  • Verify refrigerant levels remain within ±3 % of original charge
  • Inspect belts, bearings, and blower wheels for wear
  • Flush condensate lines inhibiting mold formation

Warranty Support

By adhering to manufacturer guidelines, installations secure full labor and parts coverage across the warranty duration, simplifying future issue resolution.

Education for Homeowners

Instructional walk-throughs empower residents to:

  • Change filters on a schedule matching local pollen counts
  • Adjust humidity settings each season
  • Identify early warning signs such as irregular thermostat readings

Neighborhood-Specific Considerations in Collegedale

Humidity and Seasonal Temperature Swings

Comprehensive load calculations factor in:

  • Dew point averages exceeding 70 °F in July
  • Winter lows dipping into the 20s, necessitating robust auxiliary heat methods

All-Electric Neighborhoods vs Natural Gas Availability

HEP tailors recommendations according to utility access:

  • High-efficiency heat pumps for electric-only subdivisions
  • Condensing furnaces or dual fuel systems where gas mains traverse the street

Architectural Styles and Mechanical Room Constraints

From ranch-style homes with crawlspaces to multi-story craftsman builds, technicians measure:

  • Closet widths
  • Attic hatch dimensions
  • Basement headroom

These details inform equipment casing sizes and installation logistics.

Local Codes and Permitting Landscape

Collegedale’s building department maintains specific rules on:

  • Condensate discharge zones
  • Hurricane strap requirements for outdoor units
  • Insulation ratings for newly installed duct sections

HEP obtains permits and arranges inspections, removing administrative burdens from homeowners.

Preparing Your Home for HVAC Replacement Day

A smooth installation often hinges on small preparations:

  • Clear hallways and attic pull-downs of stored boxes or furniture
  • Secure pets in a quiet room, preventing accidental escapes during door-open cycles
  • Cover delicate décor near return vents to guard against minor dust displacement
  • Ensure the electrical panel is accessible for breaker verification

Environmental Stewardship Through Responsible Equipment Disposal

Refrigerant Recovery

Certified technicians use recovery machines to pull old refrigerant into reclaim cylinders, preventing atmospheric release.

Metal Recycling

Steel cabinets, copper line sets, and aluminum fins are sorted for recycling facilities, converting waste into reusable raw materials.

Proper Handling of Electronic Components

Motherboards, contactors, and sensors are separated for e-waste processing, diverting heavy metals from landfills.

Common Components Replaced During a Full System Swap

Indoor Coil and Air Handler

A new evaporator coil matched to the condenser preserves manufacturer efficiency ratings and wards off compatibility issues.

Outdoor Condenser Unit

Modern cabinets feature louvered panels shielding coils from lawn debris and hail, improving longevity.

Thermostats and Controls

Installing a communicating thermostat maximizes variable-speed staging and allows firmware updates over Wi-Fi.

Line Sets and Electrical Disconnects

Old copper tubing may harbor acid buildup; fresh line sets ensure optimal refrigerant flow. A new weatherproof disconnect meets updated electrical codes.

Drainage and Condensate Management

PVC traps, condensate pumps, and float switches are arranged to counter Collegedale’s occasional power outages and prevent overflow.

Filter Racks and Return Air Plenums

Properly sized filter rails reduce bypass air, while custom plenums distribute airflow uniformly across evaporator surfaces.

The Role of Load Calculations in Right-Sizing Equipment

Manual J Heat Load Analysis

Detailed software modeling considers:

  • Wall R-values
  • Solar gain through windows by orientation
  • Local design temperatures supplied by ASHRAE

Manual S Equipment Selection

Once the home’s load is established, equipment is chosen that:

  • Meets but does not exceed required BTUs
  • Maintains efficiency at part-load operations prevalent 80 % of the year

Manual D Ductwork Design

Proper duct sizing aligns with airflow targets to minimize static pressure and maximize comfort.

Avoiding Oversized Systems

Oversized units short-cycle, leading to:

  • Humidity spikes
  • Uneven room temperatures
  • Premature component wear

HEP’s load-driven method averts these pitfalls.

Comfort Add-Ons Available During Replacement

Whole-House Dehumidifiers

Standalone dehumidifiers integrated into the return duct can remove pints of moisture daily, crucial in Collegedale’s swampy summer climate.

UV Light Air Purifiers

Germicidal lamps mounted near coils inactivate bacteria and mold spores, keeping drain pans cleaner.

Media Air Cleaners

Deep-pleat filters capture ultra-fine particles, reducing dust accumulation on furniture and electronics.

Zoning Dampers

Motorized dampers in branch ducts allow separate thermostat control for areas like upstairs bedrooms, boosting individual comfort and energy savings.

Seasonal Timing for HVAC Replacement in Collegedale

Advantages of Spring Installations

  • Mild temperatures ease system switchover without disrupting daily routines
  • Manufacturers release new model lines, expanding feature options

Benefits of Fall Change-Outs

  • Cooler attic and crawlspace conditions create safer work environments
  • Homeowners enter winter with renewed heating confidence

Planning for Emergency Replacements

HEP stocks popular tonnage and furnace sizes, enabling same-week change-outs during peak failures, such as heat wave compressor burnouts or furnace heat exchanger cracks.

Key Questions to Consider Before Selecting Replacement Equipment

  • Which fuel source offers the best long-term stability for the neighborhood?
  • What SEER2, HSPF2, or AFUE ratings align with efficiency goals?
  • How important is ultra-quiet operation near bedrooms or patios?
  • Are local or utility rebates available for high-efficiency models?
  • Will the air handler fit through existing access points without wall modifications?

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