HVAC Unit Replacement

HEP HVACHVAC Unit Replacement

HVAC Unit Replacement | Heating and Air Conditioning | Charleston

When the balmy Lowcountry breeze turns sweltering or a rare coastal chill creeps in, Charleston homeowners count on HEP’s Heating & Air Conditioning to keep indoor comfort steady. Our NATE-certified technicians specialize in fast, worry-free HVAC unit replacement, matching your home’s size, lifestyle, and budget with today’s most efficient systems—from whisper-quiet heat pumps to smart, dual-fuel setups that slash energy bills. We handle every detail, from free load calculations and transparent estimates to hauling away your old equipment, so all you notice is the crisp, even airflow.

Choosing HEP means more than a new unit; it’s an investment in proven local expertise and year-round peace of mind. We back every installation with iron-clad warranties, flexible financing, and 24/7 emergency support—because Charleston weather doesn’t wait for business hours. Ready to trade unpredictable temps for reliable comfort? Schedule your complimentary in-home assessment today and feel the HEP difference by tomorrow.

What our customers say

Jacob Newman was incredibly friendly and helpful, going above and beyond to assist us. He took the time to clearly explain every step of the process, making sure we fully understood everything about buying our new unit. His patience and willingness to go the extra mile made the experience smooth and enjoyable. Highly recommend!”
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Shannon T.
Patrick was great. He clearly explained what the issue was with my AC, gave me all the information and options, and the work was thorough and efficient.
John F. profile photo
John F.
My wife and I bought our first home and decided to do a maintenance check on our HVAC unit. Josh came out and did a great job explaining the condition of our system. He educated us and took his time to make sure we knew all our options. We decided to get a new system and Bob came to help us with the process. He did an amazing job helping us through the decision process. We decided to use HEP based on the amazing service they provided. Bob really took care of us and made my wife comfortable which is the most important part. We will be a customers for life!
Taylor B. profile photo
Taylor B.
Thanks Patrick for helping me get the AC issues fixed!
Kristine M. profile photo
Kristine M.
HEP installed a HVAC unit to my house. This service was efficient and utterly the best experience I have had with a company. They also sent a senior inspector out the same day to make sure the unit was installed successfully. I highly recommend this company.
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BRITTANY H.
Thank you Jacob for helping us make an informed decision on a new HVAC! We had a 1996 HVAC that was struggling and needed to be replaced. Our temperature is constant now and running half the time our old one did. Sebastion did a wonderful job installing it and I hope he made it through this summer heat! He was kind and professional and didn't want to leave until everything was completed and running properly.
Brittany J. profile photo
Brittany J.
The service we received from the technicians who installed our new heating and air unit was exceptional. Tommy F. And John S. Went above and beyond to make sure that our every need was meet. The very experienced and professional techs made sure that we were extremely statisfied.
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April P.
Jacob Newman came out today to look at our AC at work. He was very communicative and up front about the problem. Wonderful customer service.
Clarise M. profile photo
Clarise M.
I have a maintenance agreement with HEP for my heating, air conditioning, and plumbing. The technician was very professional and efficient. He made sure to contact us with his arrival time.
D B. profile photo
D B.
I have used HEP for my roofing needs. The employees are professional, courteous and straight shooters. I have also had my electrical, HVAC and plumbing system inspected by HEP. I would highly recommend this service.
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Tracey W.

Understanding HVAC Unit Replacement Needs in Charleston

Charleston’s subtropical climate blends steamy summers, brisk sea-breeze winters, and salt-laden air that never seems to give HVAC equipment a break. The mix of humidity, temperature swings, and coastal contaminants accelerates wear on heating and air conditioning systems. An HVAC unit that might survive fifteen years in a milder inland environment can lose efficiency far sooner in the Lowcountry. Recognizing when replacement—rather than patchwork repair—delivers better comfort and lower energy use is the first step toward healthier indoor living.

Coastal Climate Challenges

  • Intense humidity places continuous strain on evaporator coils, causing corrosion and microbial growth.
  • Salty air intrudes through louvers, outdoor condensers, and attic vents, etching metal components and compromising refrigerant lines.
  • Heat indexes soaring past 100 °F push compressors to run nearly nonstop, spiking electric bills and elevating failure risk.
  • Damp winters rarely drop far below freezing, yet wide temperature swings force heat pumps to shift modes frequently.

These factors, unique to Charleston and its barrier islands, create a perfect storm of moisture, salt, and heat that steadily erodes system reliability. HEP addresses each challenge with replacement strategies designed specifically for coastal environments.

Signs That Indicate It’s Time for Replacement

  • Frequent service calls for refrigerant leaks or electrical faults
  • Rising monthly utility costs without changes in usage habits
  • Inconsistent room temperatures or stubborn hot and cold spots
  • Excessive noise or vibration from outdoor condensers
  • Indoor humidity lingering above 60 percent despite system operation
  • Age of existing HVAC unit exceeding a decade under Lowcountry conditions

Why Choose HEP for Heating and Air Conditioning Unit Replacement

Specialized Knowledge of Lowcountry Homes

Historic downtown row houses, modern Johns Island cottages, and elevated Folly Beach bungalows may share the same sultry breeze, yet their HVAC needs differ dramatically. HEP technicians receive ongoing training that covers:

  • Load calculations for masonry walls, crawl-space pier foundations, and spray-foam insulated attics
  • Salt-corrosion mitigation for seaside installations within 10 miles of the Atlantic
  • Duct design optimization for narrow chaseways typical of centuries-old homes

Comprehensive Assessment Process

Before recommending a new unit, HEP conducts a multi-point evaluation:

  1. Manual J heating and cooling load analysis to eliminate oversizing.
  2. Infrared camera inspection of envelope leaks around windows, doors, and rooflines.
  3. Static pressure testing throughout supply and return ducts.
  4. Moisture readings that guide dehumidification specifications.

This data-driven approach ensures each replacement precisely matches Charleston climate demands and the architectural quirks of the home.

The HVAC Replacement Process With HEP in Charleston

Initial Evaluation and Load Calculation

An accurate load calculation lays the groundwork for comfort and efficiency. HEP gathers square footage, insulation R-values, orientation to sun, and local microclimate data. In Charleston’s humid heat, a unit’s latent capacity—its ability to remove moisture—matters as much as its sensible cooling capacity. Oversized equipment short-cycles, leaving damp air behind; undersized systems struggle continuously. Calculations that balance both capacities are central to HEP’s design philosophy.

Equipment Selection Tailored to Charleston Conditions

HEP curates a lineup of equipment rated for coastal installations. Powder-coated condenser cabinets, sealed control boards, and aluminum micro-channel coils resist salt intrusion. For downtown historical districts, low-profile condensers minimize visual impact without sacrificing performance. Equipment options include:

  • 18–20 SEER2 variable-speed air conditioners for peak summer load
  • 16–18 SEER2 two-stage heat pumps optimized for mild winter heating
  • Inverter-driven mini-splits for carriage houses, FROGs, and accessory dwelling units

Professional Removal of Old Equipment

Safe removal prevents environmental hazards. HEP technicians:

  • Recover refrigerant in accordance with EPA Section 608 standards.
  • Remove corroded line sets and properly dispose of them at recycling centers.
  • Photograph existing duct connections before any cuts, ensuring straightforward tie-ins with new plenums.

Precise Installation for Optimal Performance

Mounting the new condenser on polymer pads resists sinking in Charleston’s sandy soil. Technicians run new insulated copper line sets, shielding them within UV-resistant conduit. Indoor air handlers or furnaces sit on composite drain pans with float switches monitoring condensate overflow—critical in crawl-space installs vulnerable to moisture.

Testing, Balancing, and Verification

After charging refrigerant to manufacturer subcool targets, HEP analyzes total external static pressure to verify duct integrity. Supply and return registers are balanced for uniform CFM delivery, taming stubborn hot rooms common in multi-story homes. Digital manifold gauges, wireless capacitive sensors, and airflow hoods generate a commissioning report left with the homeowner.

Cleanup and Post-Installation Walkthrough

Plastic sheeting shields hardwoods of circa-1880 parlors; drop cloths protect freshly laid tile in new builds. HEP crews sweep, vacuum, and remove packaging. The final walkthrough teaches homeowners filter replacement schedules, thermostat programming, and seasonal maintenance pointers.

Technologies and Equipment Options Offered by HEP

High-Efficiency Heat Pumps

Variable-capacity heat pumps automatically adjust output from 30 percent to 100 percent, matching Charleston’s mild winter loads with whisper-quiet operation. Defrost modes programmed for coastal humidity reduce frost buildup and energy waste.

Variable-Speed Air Conditioners

In summer, variable-speed compressors maintain steady coil temperatures, wringing out moisture and holding indoor humidity in the 45–50 percent comfort zone. Continuous airflow at lower RPM helps equalize temperatures in tall, open-concept living spaces.

Dual-Fuel Systems

Homes supplied by natural gas often benefit from dual-fuel configurations. Below a preset balance point—usually 35–40 °F—gas furnaces ignite to satisfy heating demands while preserving heat-pump efficiency above that threshold.

Smart Thermostats and Controls

HEP integrates Wi-Fi thermostats capable of:

  • Remote monitoring and adjustments during coastal vacations
  • Geofencing to reduce runtime automatically when occupants leave
  • Real-time energy consumption analytics so homeowners see savings unfold

Energy Efficiency Benefits for Charleston Homeowners

A properly chosen and installed replacement HVAC unit can slash energy use by 20–40 percent. Higher SEER2 ratings translate into lower kilowatt-hour consumption during the six months Charleston residents rely on cooling. Improved moisture removal means thermostats can be set a degree or two higher while still feeling comfortable, compounding savings. When winter brings cool, damp air, efficient heat pumps maintain warmth without excessive strip heat—further trimming utility bills.

Indoor Air Quality Improvements

Older units sometimes cycle air through ducts contaminated with biological growth fed by Charleston’s humidity. Replacement projects create an opportunity to sanitize duct interiors, install MERV 11–13 filtration, and add UV lights inside air handlers. Benefits include:

  • Reduced airborne mold spores
  • Lessened musty odors after rainstorms
  • Relief from dust and pollen tracked in from blossoming live oaks

Environmental Considerations

New refrigerants with lower global-warming potential help safeguard Charleston’s delicate marsh ecosystems. Sealed, factory-charged components prevent leaks that contribute to ozone depletion. Energy savings from high-efficiency equipment indirectly curtail fossil-fuel demand at regional power plants, shrinking the carbon footprint of each household served by HEP.

Maintenance Plans After Replacement

To preserve manufacturer warranties and stretch equipment life, HEP outlines a maintenance regimen tailored to coastal realities:

  • Semiannual coil cleanings using foaming, non-acidic solutions that cut through salt residue
  • Inspection of condensate pumps for clogging by marsh sediment or algae
  • Lubrication of blower motors exposed to brackish crawl-space air
  • Calibration checks on thermostats subject to power surges during summer storms

Ductwork Evaluation and Upgrades During Replacement

Even the most advanced HVAC unit struggles when saddled with leaky, undersized, or poorly insulated ductwork. Charleston’s architectural diversity often leaves hidden duct runs in crawl spaces, attics, and knee walls where temperature extremes and moisture wreak havoc.

Common Duct Issues Discovered by HEP

  • Gaps at plenum connections sealed only by brittle cloth tape
  • Crushed flex-duct sections restricting airflow in tight joist bays
  • Missing or deteriorated insulation allowing condensation to form and drip on plaster ceilings
  • Unbalanced branch lines causing some rooms to blast cold air while others stagnate

HEP’s Duct Improvement Solutions

  1. Pressure-tested mastic sealant applied to every metal-to-metal seam.
  2. R-8 insulation jackets added around supply trunks running through unconditioned attics.
  3. Rigid metal replacements for long flex runs, reducing static pressure and noise.
  4. Motorized zoning dampers managed by smart thermostats to customize comfort floor by floor.

Investing in duct upgrades during the replacement process amplifies energy savings and delivers even temperatures, transforming the entire system—old ducts included—into a cohesive, efficient network.

Seasonal Performance Strategies for Charleston’s Climate

Summer Adaptations

  • Programmable dehumidification setpoints keep relative humidity in check during heat waves.
  • Condenser coil rinsing every three months reduces salt crust buildup that can raise head pressure.

Winter Adaptations

  • Heat-pump balance points are adjusted annually based on utility rate shifts, ensuring the most economical fuel source engages.
  • Outdoor sensor calibration prevents unnecessary auxiliary heat activation during mild January afternoons.

Shoulder-Season Optimization

Variable-speed blowers ramp down during spring and fall, delivering gentle air circulation that filters pollen without overcooling the home. HEP configures fan profiles within system control boards so homeowners enjoy fresh air while windows remain closed against high pollen counts.

Common Architectural Styles in Charleston and HVAC Considerations

Single-House Rows in Historic Districts

Narrow, elongated footprints require ductless or high-velocity systems to snake through tight chases. HEP technicians select compact air handlers that tuck into attic kneewalls without harming antique plaster.

Elevated Beach Homes

Pilings lift living spaces above flood zones, leaving mechanical rooms beneath. Coastal flood compliance often necessitates mounting outdoor units on platforms several feet above grade. Corrosion-resistant fasteners and sealed electrical conduits protect connections from salt spray.

Modern Suburban Builds

Open floorplans in West Ashley and Mount Pleasant benefit from zoning dampers. Variable-speed blowers paired with multi-zone thermostats accommodate glass curtain walls overlooking lagoons.

Building Codes and Permitting for HVAC Replacement in Charleston

Charleston City and Charleston County enforce strict code articles that govern HVAC replacements:

  • Mechanical permits require equipment specifications, duct diagrams, and manufacturer performance data.
  • Hurricane wind-load ratings apply to condenser pads and anchoring hardware within coastal A and V zones.
  • Photographic proof of refrigerant recovery must be retained for five years, aligning with South Carolina Department of Health and Environmental Control guidelines.

HEP navigates this maze, submitting documentation, scheduling inspections, and ensuring every replacement passes final approval.

Potential Rebates and Incentives for High-Efficiency Upgrades

Utility providers servicing Charleston often offer tiered rebates for qualifying SEER2 heat pumps and smart thermostats. Manufacturers sometimes provide seasonal promotions on ENERGY STAR-rated models. Federal tax credits for high-efficiency equipment further offset the upfront investment. HEP’s office staff tracks deadlines, paperwork, and model eligibility, guiding homeowners through each step.

Tips for Preparing Your Home for HVAC Replacement Day

  • Clear pathways from driveways to mechanical rooms; move vehicles to allow access for equipment dollies.
  • Remove fragile décor and antiques from work zones to safeguard them during unit transport.
  • In attic installations, verify plywood walkboards are in place to support technician movement.
  • Crate pets or confine them to quiet rooms; doorways may remain open for extended periods.
  • Charge electronic devices the night before—brief power interruptions can occur during breaker panel work.

Proper preparation streamlines the installation schedule and reduces disruptions to daily routines.

Myths About HVAC Unit Replacement Debunked

“Bigger Equipment Means Better Comfort”

Oversized units short-cycle, leaving lingering humidity that feels clammy even at lower temperatures. HEP’s load calculations ensure right-sized equipment delivering balanced, continuous comfort.

“All Refrigerants Cool the Same”

Modern low-GWP refrigerants behave differently under Charleston’s humid conditions, impacting coil design and metering devices. Selecting an incompatible unit can erode efficiency and reliability.

“Replacing the Outdoor Condenser Alone Saves Money”

Mix-and-match systems may violate manufacturer specifications, void warranties, and underperform. Full system replacement—air handler and condenser—optimizes refrigerant charge, coil match, and airflow.

“HVAC Replacement Takes Only a Few Hours”

Each Charleston home presents unique hurdles: attic crawlspaces, historical preservation guidelines, or hurricane anchoring. A thorough installation can extend through an entire day, including commissioning and cleanup.

“Maintenance Is Unnecessary for New Equipment”

Salt, humidity, and coastal particulates attack even brand-new systems. Neglecting maintenance risks voiding warranties and diminishing efficiency gains achieved through replacement.

Areas We Serve

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