HVAC Unit Replacement

HEP HVACHVAC Unit Replacement

HVAC Unit Replacement | Heating and Air Conditioning | Louisville

When the humid Ohio River Valley air meets a Louisville summer—or when a Bluegrass winter drops below freezing—your comfort depends on an HVAC system that’s up to the challenge. HEP’s certified technicians make unit replacement effortless, starting with a no-pressure, in-home assessment and wrapping up with a spotless installation that can cut utility costs up to 30 %. We carry high-efficiency heat pumps, gas furnaces, and dual-fuel systems sized precisely for your home, backed by industry-leading warranties and our own “Happy Everything Promise.”

From flexible financing to same-day emergency swaps, we handle every detail so you can get back to enjoying porch swings, derby parties, and cozy game-day gatherings without sweaty or shivering interruptions. Schedule your free estimate today and discover why Louisville homeowners have trusted HEP for fast, friendly, five-star HVAC replacements for more than two decades.

What our customers say

Our air had been out since the previous night at 9:30pm and Randy Brooks was there for less than a half hour and we had air again. Great service and he was friendly and paid attention to our dog!
Pam B. profile photo
Pam B.
I would like to say everyone I have been in contact with from Hep has been exceptional and professional The Hep company has been above and beyond on their work ethics and morals as far I am concerned if there was a way to give the a #10 ☆ rating they would get it from me.and a special thank you to Chris for all his help in explaining the how tod of working my new HVAC.
Kay S. profile photo
Kay S.
Chase is absolutely FANTASTIC, he answered all my questions, quoted a fair price and there was no pressure at all. HEP helped me this fall with a heat issue and its why I will call them back with my next project Thank you HEP for having people like Chase.
Jeremy R. profile photo
Jeremy R.
Michael Thomas was super. He was very friendly and knew exactly what to trouble shoot. He got right to it and got my AC unit working again. He truly understands great customer service. The service industry needs more men like Michael.
Sherry K. profile photo
Sherry K.
Dart and Ryan completed the installation of a new air conditioner and blower/furnace unit. They were both knowledgeable, professional and efficient. They delivered five-star service.
Richard profile photo
Richard
HEP came and delivered good service. HEP is HVAC help when you need it.
Cf79dg C. profile photo
Cf79dg C.
Our old AC unit decided to call it quits so Keith from Hep came out explain and was very informative about all of the units pricing and how the installation would go and also helped us on getting it financed and insulation he said would be finished within one day and explained all of the warranties that we would have on the air handler on the installation and on the outside unit as well very nice very informative and very knowledgeable about his job thanks for all the help
Paula B. profile photo
Paula B.
Randy did a great job on repairing my air unit. He was very professional and went above and beyond by cleaning the grass out ofof t unit as well. Would definitely recommend.
Viki W. profile photo
Viki W.
Eddie and Adolfo did an excellent job installing my new HVAC and furnace. They were very prompt, friendly, professional, and thorough. Eddie explained everything that he did, and things to be aware of. I highly recommend HEP and Eddie and Adolfo for your next HVAC installation.
Tim S. profile photo
Tim S.
Kevin was excellent and knows his job beyond expectations!! Very informative with all explanations. Very perfessional and worked very, very late into the night. Hep should give him a raise and awards for his dedication and going far above and beyond. I really appreciated him coming and getting my AC working when it was close to 90 degrees. Thank you Kevin!!
Constance D. profile photo
Constance D.

Reliable HVAC Unit Replacement in Louisville by HEP

Louisville’s humid summers and chilly winters put a year-round strain on heating and air conditioning units. When an older system begins to falter, homeowners and property managers look for a solution that restores indoor comfort, improves energy efficiency, and meets local building code requirements. HEP specializes in HVAC unit replacement services engineered specifically for the climate challenges of Kentucky’s largest city. With factory-trained technicians, advanced diagnostic tools, and a deep inventory of high-performance equipment, HEP delivers a seamless experience from initial inspection to final airflow balancing.

Why HVAC Unit Replacement Becomes Necessary in Louisville

An HVAC system rarely fails at a convenient time. Louisville’s seasonal extremes accelerate wear on compressors, heat exchangers, blower motors, and electronic controls. Several signs signal that a full unit replacement—rather than repeated repairs—will serve property owners better in the long run:

  • Frequent breakdowns that interrupt daily routines
  • Rising energy bills despite routine maintenance
  • Uneven temperatures across rooms, indicating poor airflow or failing ductwork
  • Expired manufacturer warranties on critical components
  • Loud or unusual noises from the indoor or outdoor unit
  • Visible corrosion or refrigerant leaks

HEP’s technicians gauge system health using digital manometers, thermal imaging cameras, and proprietary performance checklists. When replacement is the prudent choice, the team outlines clear steps, timelines, and equipment specifications tailored to the property’s size, insulation level, and occupancy patterns.

Comprehensive Assessment and Load Calculations

Before any recommendations, HEP performs a Manual J load calculation. This industry-standard procedure quantifies the precise heating and cooling capacity a Louisville home needs, considering factors such as:

  • Square footage and ceiling height
  • Wall and attic insulation R-values
  • Window orientations and solar gain
  • Air infiltration rates
  • Number of occupants and typical appliance use

By basing unit size on accurate data rather than rule-of-thumb estimates, HEP prevents common issues like short cycling, humidity imbalance, and premature component wear. The assessment also reviews:

  • Existing duct integrity and potential leakage points
  • Electrical panel capacity for new equipment
  • Exhaust vent routing for combustion appliances
  • Clearance requirements for condensers and air handlers

A detailed report helps property owners understand how each recommendation supports year-round comfort and lower utility costs.

Selecting Energy-Efficient Systems for Kentucky’s Climate

High-Efficiency Air Conditioners and Heat Pumps

Louisville’s peak cooling season demands air conditioners or heat pumps with high Seasonal Energy Efficiency Ratio (SEER) values. HEP offers systems ranging from 16 to 22 SEER, many featuring:

  • Variable-speed compressor technology for precise cooling output
  • Enhanced coil designs that maximize heat transfer while reducing refrigerant charge
  • Advanced controls compatible with smart thermostats and zoning systems

Variable-speed units deliver longer, quieter cycles that dehumidify more effectively—crucial in Louisville’s muggy summers. For homes seeking a single system to handle both heating and cooling, heat pumps with Heating Seasonal Performance Factor (HSPF) ratings up to 10 provide efficient performance down to sub-freezing temperatures.

Gas Furnaces Designed for Louisville Winters

While Kentucky winters are milder than those farther north, freezing nights still demand reliable heat. HEP installs furnaces with Annual Fuel Utilization Efficiency (AFUE) ratings of 95% or higher. Key features include:

  • Modulating gas valves that fine-tune fuel usage
  • Fully insulated cabinets that reduce standby heat loss
  • Secondary heat exchangers crafted from corrosion-resistant stainless steel

Paired with properly sized ductwork and smart thermostatic controls, these furnaces deliver steady warmth without temperature swings or excessive noise.

Indoor Air Quality Integration

Modern replacement projects frequently incorporate indoor air quality (IAQ) solutions. HEP evaluates and offers:

  • High-MERV or HEPA filtration to capture allergens and airborne contaminants
  • UV-C germicidal lights for coil disinfection and odor reduction
  • Whole-home humidifiers that combat dry winter air
  • Energy recovery ventilators (ERVs) that introduce fresh outdoor air without significant energy loss

By integrating IAQ products during the replacement, homeowners avoid future retrofits and ensure the new system provides a healthier living environment from day one.

The HEP HVAC Replacement Process

Step-By-Step Workflow

  1. Property evaluation and load calculation
  2. Presentation of equipment options and efficiency ratings
  3. Coordination of permits and compliance with Louisville Metro codes
  4. Removal of the old unit with environmentally responsible refrigerant recovery
  5. Installation of new indoor and outdoor components, including pads, mounting brackets, and vibration isolators
  6. Duct sealing, airflow balancing, and thermostat calibration
  7. Final performance testing covering static pressure, temperature differentials, and refrigerant charge

Each phase follows a documented checklist, ensuring consistency and accountability. Homeowners receive a copy of the post-installation report, detailing test results and manufacturer registration information.

Minimizing Disruption During Installation

HEP’s crews implement job-site protocols aimed at protecting flooring, furniture, and landscaping:

  • Shoe covers, drop cloths, and corner guards inside the residence
  • Temporary containment of work areas to control dust
  • Crane scheduling for tight urban lots that require rooftop condenser placement
  • Recycling of scrap metal, cardboard, and obsolete components

Clear communication about daily start and stop times allows residents to plan around any potential noise or utility interruptions.

Benefits of Choosing HEP for HVAC Unit Replacement

Precision Craftsmanship and Certifications

HEP’s technicians maintain certifications from NATE (North American Technician Excellence) and EPA Section 608. Ongoing training includes:

  • Factory seminars on inverter-driven compressors
  • Louisville Metro building code updates
  • Best practices for refrigerant reclaim and leak detection

Meticulous craftsmanship translates into efficient operation, longer equipment life, and fewer warranty claims.

Locally Focused Expertise

Every replacement project draws upon HEP’s knowledge of Louisville’s microclimates—from the riverfront’s humid breezes to the temperature swings in surrounding suburbs. This familiarity drives:

  • Accurate equipment sizing for diverse housing stock, from historic Highlands bungalows to modern St. Matthews builds
  • Awareness of area-specific pollen counts influencing filter recommendations
  • Seasonally timed scheduling that respects neighborhood noise restrictions

Long-Term Reliability

A properly installed HVAC system should deliver 15 to 20 years of dependable service. HEP supports longevity through:

  • Manufacturer-approved start-up procedures that prevent initial stress on compressors and motors
  • Calibration of refrigerant charge using digital superheat and subcool readings
  • Verification that static pressure aligns with duct design, safeguarding blower motors

By addressing installation details that often go unnoticed, HEP ensures owners enjoy consistent comfort without performance degradation.

Addressing Common Louisville HVAC Challenges

High Humidity and Mold Prevention

Louisville’s Ohio River valley location promotes extended periods of high humidity. Oversized air conditioners exacerbate the problem by cooling quickly but running short cycles that fail to remove moisture. HEP avoids oversizing through precise load calculations and recommends equipment with:

  • Longer blower run-out modes
  • Adjustable fan speeds that promote latent heat removal
  • Enhanced coil surface areas for improved condensation

Balanced indoor humidity inhibits mold growth, protects wood flooring, and enhances personal comfort.

Allergens and Airborne Particulates

Seasonal pollen surges can trigger allergy symptoms. HEP replacement projects often incorporate high-efficiency filtration with low static-pressure drop, maintaining airflow while capturing:

  • Tree and grass pollens common in spring and early summer
  • Dust mites prevalent in older Louisville homes
  • Pet dander in multi-pet households

Combined with duct cleaning or sealing when necessary, upgraded filtration sustains clean, breathable air.

Fluctuating Utility Costs

Energy prices can vary year to year. High-efficiency units installed by HEP mitigate cost swings through:

  • Electronically commutated motors (ECMs) that consume less electricity
  • Smart thermostat compatibility for automated setback schedules
  • Heat pump dual-fuel configurations that switch between electric and gas heating based on outdoor temperature thresholds

These measures deliver tangible savings, preserving household budgets despite market fluctuations.

Materials and Technology That Elevate Performance

Advanced Refrigerants

Current mandates phase out older refrigerants with high global warming potential. HEP installs units using environmentally considerate blends such as R-410A or next-generation low-GWP options, ensuring compliance with federal guidelines and reducing environmental impact.

Corrosion-Resistant Components

Louisville’s occasional ice storms and road salt exposure demand durable outdoor units. Features include:

  • Powder-coated cabinets that resist chipping and rust
  • Condenser coil guards and hail fins
  • All-aluminum micro-channel coils minimizing galvanic corrosion

These enhancements protect critical parts from moisture, debris, and chemical exposure.

Integrated Smart Controls

Many replacement projects feature Wi-Fi-enabled thermostats and equipment control boards capable of:

  • Real-time performance monitoring
  • Remote software updates for efficiency improvements
  • Diagnostic code transmission that guides future service visits

Owners gain insight into system operation and can adjust settings from a smartphone or tablet, promoting comfort and energy management.

Compliance With Louisville Metro Building Codes

HEP coordinates with local inspectors and follows:

  • Mechanical Code Chapter 15 for equipment placement and ventilation
  • IECC energy code requirements on duct sealing and insulation
  • Electrical Code stipulations for disconnect placement and circuit sizing

By adhering strictly to regulations, the replacement process proceeds smoothly through plan reviews and final inspections, eliminating costly delays.

Permit Acquisition and Documentation

HEP handles all permit applications, providing:

  • Detailed equipment submittals, including spec sheets and AHRI certificates
  • Load calculation results and duct design diagrams
  • Verification of refrigerant line sizing and pressure ratings

Comprehensive documentation streamlines approval and establishes a clear record for future property valuation.

Ductwork Considerations During Replacement

Sealing and Insulation

Even a perfectly matched HVAC unit underperforms if duct leakage exceeds acceptable limits. HEP evaluates:

  • Supply and return trunk seams with pressure testing
  • Insulation levels for attic or crawlspace runs
  • Transition fittings that reduce turbulence and noise

Technicians apply mastic sealant or UL-181 foil tape at joints before encasing duct sections with R-8 insulation where code requires.

Airflow Balancing

Post-installation, HEP balances airflow using flow hoods and pitot tubes. Adjustments to dampers and registers achieve:

  • Consistent room-to-room temperatures
  • Adequate return air path for each conditioned space
  • Reduced static pressure that prolongs blower motor life

Proper balancing mitigates hot or cold spots, boosting overall comfort and efficiency.

Common Equipment Types Installed by HEP

Split-System Air Conditioners

Ideal for homes with existing ducts, these include:

  • Outdoor condensing unit
  • Indoor evaporator coil mounted in a furnace or air handler

Packaged Units

Suited for installations with limited indoor space, packaged units house all components in one outdoor cabinet, simplifying service access.

Ductless Mini-Split Heat Pumps

For additions or older homes lacking ductwork, mini-splits provide zoned comfort with:

  • Wall-mounted or ceiling-cassette indoor units
  • Inverter technology for whisper-quiet operation
  • Optional floor-standing consoles for unique architectural constraints

Dual-Fuel Hybrid Systems

Combining an electric heat pump with a high-efficiency gas furnace, these systems automatically toggle between energy sources to optimize operating costs throughout Louisville’s variable seasons.

Maintenance Support After Replacement

While the focus lies on proper installation, HEP underscores the value of preventive maintenance to protect the new investment. Services generally include:

  • Semi-annual inspections coinciding with cooling and heating start-ups
  • Coil cleaning and condensate line flushing to prevent clogs and microbial growth
  • Verification of thermostat firmware updates
  • Safety checks on gas burners, ignition systems, and heat exchangers

Documented maintenance upholds manufacturer warranty requirements and identifies minor issues before they escalate into breakdowns.

Performance Tracking

Many modern HVAC units record run times, fault codes, and energy consumption. HEP’s technicians can analyze this data during maintenance visits, refining settings for:

  • Improved humidity control
  • Lower compressor cycling rates
  • Optimal fan speed algorithms

Data-driven adjustments ensure peak efficiency over the life of the system.

Environmental Responsibility in HVAC Replacement

Responsible Disposal Practices

Replacing an HVAC unit involves handling refrigerants, metal components, and electronic waste. HEP adheres to EPA guidelines for:

  • Refrigerant recovery using certified reclaim cylinders
  • Segregated recycling of copper, aluminum, and steel
  • Proper disposal of mercury-containing thermostats through designated programs

These efforts minimize environmental impact and comply with state and federal regulations.

Promoting Sustainability

In addition to selecting high-efficiency equipment, HEP advises on complementary measures that enhance sustainability:

  • Sealing air leaks in the building envelope
  • Upgrading attic insulation to recommended R-values
  • Installing smart vents or zoning dampers to condition occupied areas only

When integrated with an efficient HVAC system, these measures cut energy consumption and reduce carbon footprint.

The Impact of Proper Sizing on Comfort and Efficiency

Oversized units create short, inefficient cycles, while undersized systems struggle to maintain set temperatures. HEP’s strict adherence to Manual J and Manual D (for duct design) ensures:

  • Optimal humidity removal in summer
  • Steady, draft-free warmth in winter
  • Reduced mechanical wear from excessive cycling
  • Lower peak electrical demand, benefiting the local grid

Louisville’s temperature swings make precision sizing even more critical, as both cooling and heating loads must be addressed effectively.

Benefits of Modern Refrigeration and Inverter Technology

Variable Capacity Operation

Inverter-driven compressors modulate speed to match real-time load, providing:

  • Smoother temperature control
  • Increased part-load efficiency
  • Quieter operation compared to single-speed systems

Soft Start Functions

The gradual ramp-up of compressor speed reduces in-rush current, lowering strain on electrical circuits and extending component life.

Adaptive Defrost on Heat Pumps

Modern heat pumps defrost only when sensors detect frost accumulation, minimizing energy waste and maintaining consistent indoor temperatures during winter operation.

Enhancing Comfort Through Zoning

Large or multi-story Louisville homes often benefit from zoning systems that divide the property into independently controlled areas. HEP integrates:

  • Motorized dampers within ductwork
  • Communicating thermostats for each zone
  • Central control boards that balance airflow and pressure

Zoning addresses common issues like upstairs overheating in summer or basement chill in winter, allowing targeted comfort without conditioning unoccupied spaces.

Addressing Louisville’s Older Housing Stock

Many of the city’s neighborhoods feature historic properties with space constraints and unique architectural features. HEP adapts replacement strategies to:

  • Preserve original plaster and trim by routing refrigerant lines discreetly
  • Utilize low-profile air handlers in tight attics or crawlspaces
  • Incorporate ductless solutions where conventional ducts are impractical

Respecting the character of older homes while delivering modern comfort underscores HEP’s tailored approach.

Integrating Renewable Energy Solutions

For homeowners exploring renewable options, HEP can configure HVAC replacements to interface with:

  • Solar photovoltaic systems powering variable-speed compressors
  • Geothermal loops for ground-source heat pump compatibility
  • Battery storage setups that supply critical loads during outages

These integrations prepare properties for future energy trends without compromising present-day performance.

The Role of Insulation and Air Sealing in System Performance

An HVAC replacement achieves its full potential only when the building envelope supports efficient operation. HEP offers guidance on:

  • Blown-in cellulose or fiberglass attic insulation upgrades
  • Sealing rim joists and sill plates to reduce infiltration
  • Weather-stripping doors and windows to maintain conditioned air

Improved envelope performance allows smaller, more efficient equipment to handle the heating and cooling load, amplifying energy savings.

Post-Installation Documentation and Support

Upon completing the replacement, HEP provides:

  • Digital copies of equipment manuals and warranty certificates
  • Final load calculation and airflow measurement data
  • Maintenance schedules customized to system type and homeowner preferences

Owners gain a comprehensive reference archive, simplifying future service and enhancing resale value by demonstrating professional installation standards.

Continuous Training and Quality Assurance

HEP’s internal quality assurance program includes:

  • Random job-site audits by senior field supervisors
  • Customer satisfaction interviews conducted by a third-party research firm
  • Tracking of callback rates to pinpoint areas for technician retraining

This feedback loop ensures each replacement adheres to evolving best practices and maintains a consistent service standard across the Louisville metro area.

Safety Protocols During Replacement Projects

Throughout the replacement process, safety remains paramount. HEP enforces:

  • Lockout/tagout procedures while working on electrical circuits
  • Proper personal protective equipment (PPE) such as insulated gloves and eye protection
  • Gas leak detection using calibrated combustible gas analyzers
  • Ladder and rooftop safety measures including harnesses where required

Strict adherence to OSHA guidelines safeguards both residents and technicians during every project phase.

Future-Proofing Through Modular Upgrades

Modern HVAC platforms installed by HEP often support modular add-ons such as:

  • Dehumidifier cassettes that integrate with existing ductwork
  • Electrification kits enabling transition from gas to electric heating
  • Upgrade paths to newer refrigerant blends without replacing the entire system

This forward-thinking approach extends the lifespan of major components and simplifies adoption of new technologies.

Louisville Neighborhoods Served

From the riverfront lofts downtown to sprawling properties east of the Gene Snyder Freeway, HEP’s replacement services accommodate diverse building types and age profiles. Specific areas commonly served include:

  • Highlands
  • St. Matthews
  • Jeffersontown
  • Crescent Hill
  • Middletown
  • Fern Creek

Technicians maintain familiarity with neighborhood-specific permitting nuances and HOA guidelines, expediting project timelines.

Key Takeaways on HVAC Unit Replacement by HEP in Louisville

A successful HVAC unit replacement demands more than swapping out equipment. It involves precise calculations, adherence to local codes, attention to indoor air quality, and integration of modern technology. HEP’s comprehensive process addresses each of these components, delivering heating and cooling solutions optimized for Louisville’s distinct climate and housing stock.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
HEP HVAC
Book Online
(423) 228-7742