Ventilation and Air Quality

HEP HVACVentilation and Air Quality

Ventilation and Air Quality | Heating and Air Conditioning | New Market

When the seasons shift in New Market, you can feel it in the air—literally. HEP’s Heating & Air Conditioning makes sure that air is crisp, clean, and comfortably conditioned before it ever reaches your lungs. Our certified technicians fine-tune the entire “breathing” system of your home, from high-efficiency furnaces and whisper-quiet heat pumps to balanced ductwork that eliminates stuffy rooms and energy-wasting drafts. We test, seal, and optimize every connection so your HVAC equipment runs smarter, lasts longer, and costs less to operate.

Beyond temperature control, we tackle the invisible irritants that sneak indoors with every door swing and dog shake. Hospital-grade air purifiers, whole-home dehumidifiers, and custom mechanical ventilation routines work together to sweep away pollen, pet dander, and lingering cooking odors. The result? A living space that smells fresher, feels healthier, and lets everyone breathe a little easier—especially allergy sufferers. Call HEP today and experience indoor air that’s as welcoming as the New Market views just outside your window.

What our customers say

Steven A was great! He came through and answered all my questions with ease and made me feel really good about the status of my HVAC.
Zerconia D. profile photo
Zerconia D.
Josh here AGAIN. This will be my second 5 star review for the workers of HEP. This review is for Josh Herndon. This guy went above and beyond working past 2000 hours on a Sunday and he even went as far as to CRAWL BETWEEN floor joist on my house which has a basement to reroute a dryer vent that I couldn’t feed through due to other utility obstacles. I’m not sure what these workers of HEP get paid or how, but if I were HEP admin, I’d make sure they stay around. I’d also like to give a shout out to the crew HEP sent to replace the severely clogged/damaged drainage main. All the guys they sent out here to diagnose/work were too-notch…price wasn’t easy to swallow, but these guys can’t work for free and had better pricing to others compared in the Knoxville area.
Josh profile photo
Josh
Jacob was punctual and very knowledgeable about my unit he provided fast service with a smile!!
Jessica W. profile photo
Jessica W.
Kirk was excellent, on time, efficient, and very much appreciated; will definitely work with HEP again! I do need to add to this review (still keeping at 5 stars because the company has always been good about making things right if/when anything went a bit wrong and are always excellent at communicating about appointments, etc.). Of course, with me, nothing can ever be simple...so my system was not typical, and there were still issues of which we were not aware the night I wrote this review. But, as mentioned, HEP did make sure all was corrected, and the system is working as it should now. A big THANK YOU to Wendell Patton for his thorough analysis of my systems and knowledge of how to set them up correctly -- you are very much appreciated, Wendell! I recommend Wendell for a big raise or Christmas bonus (or both!), as the company may see fit... :-)
Charles H. profile photo
Charles H.
Service technician was efficient, thorough, and professional conducting an inspection of a recently installed HVAC unit.
Susan L. profile photo
Susan L.
Kirk and Jacob were so kind and knowledgeable while helping with our preventative maintenance on our 2 HVAC units.
Miranda N. profile photo
Miranda N.
Jacob Newman was an awesome technician. He was very informative about options concerning our HVAC system. I was able to get same day appointment. I do recommend HEP to anyone who is looking expert advise.
T O. profile photo
T O.
Jacob Newman and Josh did a great job performing preventive maintenance on my HVAC system. They were courteous and helpful. Will definitely continue working with HEP.
Steve profile photo
Steve
Just had my HVAC unit looked at by Patrick M. Professional guy and well informed about the unit and what I could do to prevent mold spores and informed us about the compressor that starts the fan. These guys are amazing! HEP has helped me so much and I hope they continue to help for years to come.
Arisperwin A. profile photo
Arisperwin A.
Rob & Patrick both did a fantatic job evaluation & installing a HVAC circuit breaker and a new, HEVO air filtration monitor on the HVAC system. Good job lads!
William A. profile photo
William A.

Comprehensive Ventilation and Air Quality Solutions in New Market by HEP

Heating, Air Conditioning, Ventilation, and Air Quality: One Seamless Service

HEP delivers a unified approach to heating, air conditioning, ventilation, and indoor air quality for homes and businesses throughout New Market. While many companies treat each discipline as a separate trade, HEP streamlines the entire HVAC environment into one coordinated service. Property owners gain a single source for airflow design, equipment installation, preventative care, and performance-boosting upgrades that keep comfort high and energy costs low all year long.

Why Ventilation Is the Backbone of Total Comfort

A properly balanced ventilation system does more than remove stale air. It actively supports:

  • Even temperature distribution from room to room
  • Protection of heating and cooling equipment from strain
  • Control of excess humidity that can foster biological growth
  • Filtration of airborne particles before they circulate through ducts
  • Reduction of volatile organic compounds (VOCs) released by furniture, paint, and cleaning agents

HEP’s technicians in New Market focus on ventilation first because it sets the stage for efficient heating and cooling, helps preserve indoor finishes, and significantly improves the health profile of a living space.

The HEP Ventilation Process From Assessment to Fine-Tuning

  1. On-Site Evaluation

    • Airflow mapping of supply and return paths
    • Pressure diagnostics to locate imbalances or duct leakage
    • Moisture readings in attics, crawlspaces, and conditioned rooms
  2. Customized System Design

    • Calculation of required cubic feet per minute (CFM) per living area
    • Selection of duct sizes and materials to minimize static pressure
    • Recommendation of energy-recovery ventilators (ERVs) or heat-recovery ventilators (HRVs) when needed
  3. Precision Installation

    • Sealed duct connections with mastic or UL-listed foil tape
    • Strategic placement of registers and grilles for proper throw and spread
    • Integration of fresh-air intakes with filtration stages
  4. Verification and Balancing

    • Airflow testing at each register
    • Adjustments to damper positions and fan speeds
    • Documentation of final readings for homeowner reference

Indoor Air Quality Enhancements Tailored to New Market Homes

Recognizing New Market’s Unique Air Challenges

The geography around New Market brings humid summers, pollen-laden springs, and residential combustion sources that add up to particular indoor air concerns:

  • Ragweed and grass pollens in late summer
  • Wood-burning fireplace particulates in winter
  • High relative humidity causing dust mite proliferation
  • Seasonal agricultural activity that elevates particulate matter

HEP addresses these local stressors with targeted solutions rather than generic filters or one-size-fits-all gadgets.

Multi-Layer Filtration Strategies

Mechanical Filtration

High-Efficiency Particulate Air (HEPA) media and MERV 13–16 pleated filters intercept microscopic particles, allergens, and mold spores while maintaining sufficient airflow for the blower motor. HEP matches filter resistance with fan capability, preventing pressure drops that can harm efficiency.

Electronic Air Cleaners

For customers seeking a permanent, washable option, HEP installs electrostatic precipitators. These units charge airborne contaminants and collect them on oppositely charged plates, removing smoke and fine dust without recurring filter costs.

UV-C Germicidal Lamps

Ultraviolet light disrupts the DNA of mold, bacteria, and viruses as they pass through the HVAC system. When positioned near the evaporator coil and drain pan, UV-C lamps also prevent biofilm buildup that can cause musty odors.

Humidity Management in Every Season

Proper humidity—ideally 30–50 percent—reduces respiratory irritation, preserves hardwood floors, and stabilizes paint and drywall. HEP offers:

  • Whole-house evaporative humidifiers for dry winter air
  • Refrigerant-based dehumidifiers that integrate with the central air handler during muggy summers
  • Smart hygrometers tied into the thermostat for precision control

Fresh-Air Ventilation Without Energy Waste

Energy-recovery ventilators exchange stale indoor air with fresh outdoor air while capturing up to 80 percent of the heat or coolness contained in the exhaust stream. This keeps energy bills in check, especially important during New Market’s temperature swings in early spring and late autumn.

Ductwork: The Hidden Highway of Conditioned Air

Common Duct Problems in New Market Residences

  • Crushed or kinked flexible ducts in attic spaces
  • Deteriorated fiberboard plenum boxes from high humidity
  • Unsealed joints leaking conditioned air into unconditioned zones
  • Rodent or pest damage causing breaches in insulation

HEP’s ductwork team conducts video inspections, smoke tests, and thermal imaging to locate and document these issues.

Duct Sealing and Insulation Upgrades

Properly sealed ducts can reclaim 20–30 percent of lost airflow. HEP applies:

  • Mastic sealant on joints and seams
  • R-8 insulation wraps on exposed metal trunks
  • Aeroseal technology when ducts are inaccessible behind finished walls

Improved duct performance not only boosts comfort but also shortens HVAC run times, decreasing wear on compressors and blowers.

Heating and Cooling Equipment Integrated With Indoor Air Quality

Furnace and Heat Pump Selection for Optimal Air Circulation

A variable-speed blower motor maintains continuous low-speed airflow, which enhances filtration and evens out temperature layers in multi-story homes. HEP recommends:

  • Two-stage gas furnaces with ECM blowers
  • Inverter-driven heat pumps with a wide modulation range
  • Hybrid dual-fuel systems for efficient switchover during New Market’s shoulder seasons

Air Conditioning That Doubles as a Dehumidifier

High-performance air conditioners with oversized coils and adjustable airflow remove latent moisture more effectively. Paired with smart thermostats, they allow homeowners to prioritize humidity control even when only mild cooling is necessary.

Smart Controls That Tie It All Together

Wi-Fi thermostats and zoning panels let users customize setpoints and fan schedules room by room. This technology provides:

  • Reduced energy use during unoccupied periods
  • On-demand ventilation boosts for cooking or showering
  • Real-time indoor air quality readings displayed on smartphone apps

Preventative Maintenance: The Cornerstone of Reliable Ventilation and Air Quality

Seasonal Tune-Ups Protect Equipment and Health

Each maintenance visit by HEP includes:

  • Cleaning and inspecting the blower wheel for dust buildup
  • Checking refrigerant charge to ensure proper superheat and subcooling
  • Testing safety controls on gas furnaces, including flame rollout sensors
  • Flushing condensate drains to prevent microbial growth
  • Replacing or washing air filters according to manufacturer specifications
  • Verifying outdoor unit coil cleanliness for optimal heat exchange

The Benefits of a Regular Maintenance Schedule

  • Fewer emergency breakdowns during extreme temperatures
  • Extended equipment lifespan, delaying costly replacements
  • Consistent air quality and humidity control
  • Validation of warranty requirements for major components

Emergency Repair Services for New Market Weather Extremes

Rapid Diagnostics With Advanced Tools

HEP’s technicians carry combustion analyzers, infrared cameras, and Bluetooth-enabled pressure gauges. These instruments accelerate problem identification, such as:

  • Cracked heat exchangers leaking carbon monoxide
  • Refrigerant leaks causing coil freeze-up
  • Relay failures interrupting blower operation
  • Clogged filters tripping high-temperature limit switches

Temporary Solutions to Restore Safe Operation

When replacement parts require special ordering, HEP implements interim measures:

  • Portable HEPA filtration units placed in main living areas
  • Duct bladders to isolate leaky branches until repairs are complete
  • Bypass wiring to allow minimal fan operation for ventilation

Energy Efficiency Upgrades That Support Cleaner Air

Sealing the Building Envelope

Air leaks around windows, doors, and attic hatches demand greater equipment output and pull unfiltered outdoor air indoors. HEP offers blower-door testing followed by targeted caulking, weather-stripping, and insulation top-offs that reduce infiltration.

High-Performance Filters With Low Pressure Drop

Advanced synthetic media provides high capture efficiency without choking airflow. HEP’s design team calculates the filter face area needed to keep pressure drop under 0.1 inches of water column at typical system CFM.

Demand-Controlled Ventilation

CO₂ sensors direct fresh-air fans to operate only when indoor pollutant levels rise, conserving energy compared to continuous operation. This approach is especially beneficial in home offices, bonus rooms, or finished basements that may otherwise feel stuffy.

Specialty Solutions for Allergies, Asthma, and Sensitivities

Whole-Home Air Purifiers

Units combining HEPA filtration, activated carbon, and UV-C sterilization address particulate, chemical, and biological contaminants simultaneously. These systems connect to the main return plenum to treat all circulated air rather than relying on portable units restricted to single rooms.

Duct Cleaning and Sanitizing

New Market homes with extensive remodels or past water damage may harbor debris and microbial colonies within ductwork. HEP deploys rotating brush machines and negative-pressure vacuums, followed by application of EPA-registered sanitizers that leave ducts free of residues.

Hypoallergenic Vent Diffusers

Anodized aluminum diffusers resist dust accumulation better than traditional steel models. Optional antimicrobial coatings further discourage microbial growth in high-humidity environments.

Construction and Renovation Support

HVAC Design for New Builds

HEP collaborates with architects and builders in New Market to integrate HVAC and air quality considerations from the blueprint stage. Load calculations using Manual J and D protocols ensure equipment capacity aligns with insulation, window orientation, and room usage patterns.

Retrofits During Home Remodels

When walls are open, HEP seizes the opportunity to re-route poorly located ducts, add return grilles in closed-off rooms, and install fresh-air intakes that were impossible in the original build. This foresight prevents future comfort complaints and maintains architectural aesthetics.

Compliance With Codes and Industry Standards

Building Codes Specific to New Market Jurisdiction

HEP stays current with local amendments to the International Residential Code (IRC) and International Mechanical Code (IMC). The company’s permit applications reflect:

  • Minimum insulation R-values for ducts in unconditioned spaces
  • Mandatory mechanical ventilation requirements for tightly sealed homes
  • Combustion air provisions for gas-fired appliances in confined spaces

Industry Certifications

Technicians hold North American Technician Excellence (NATE) credentials, showcasing proficiency in air distribution and indoor air quality disciplines. This commitment to education ensures every project aligns with Air Conditioning Contractors of America (ACCA) Manual S sizing guidelines and Manual T air distribution standards.

Health and Environmental Impact

Reducing Allergens and Pathogens

By combining high-capture filtration, UV sterilization, and regulated humidity, HEP lowers concentrations of:

  • Dust mites
  • Mold spores
  • Bacteria
  • Viruses
  • Pet dander

Customers experience fewer flare-ups of asthma, eczema, and sinus issues, leading to better overall wellness.

Minimizing Carbon Footprint

Efficient equipment, sealed ducts, and smart ventilation cut fossil fuel and electricity consumption. Less energy use translates into diminished greenhouse gas emissions, supporting both the household budget and the environment.

Ongoing Monitoring and Data Logging

Integrated Sensors

Modern HVAC systems installed by HEP feature:

  • Differential pressure sensors across filters
  • Temperature and humidity sensors in multiple zones
  • VOC and CO₂ sensors in common areas

Cloud-Based Dashboards

Homeowners can view trends in indoor air quality, temperature, and energy use over time. Alerts notify residents when filters need replacement or humidity exceeds a safe threshold, enabling proactive adjustments instead of reactive fixes.

The HEP Approach to Customer Education

Detailed Post-Installation Walkthroughs

After every project, technicians review:

  • Filter replacement procedures and schedules
  • Thermostat programming for balanced comfort and efficiency
  • Indicators of potential issues, such as unusual noises or odors

Maintenance Reminders and Seasonal Tips

Email reminders advise on tasks like clearing vegetation around outdoor units, vacuuming return grilles, and adjusting humidifier settings as seasons shift in New Market.

Resource Library

HEP provides digital guides covering:

  • Safe storage of household chemicals to avoid VOC buildup
  • Best practices for pet owners to manage dander
  • Strategies to reduce dust during interior renovations

The Science Behind Indoor Air Quality Improvements

Ventilation Rates and Air Changes per Hour (ACH)

ASHRAE recommends 0.35 air changes per hour for residences, but factors such as occupancy density and allergy severity may warrant higher rates. HEP calculates optimal ACH based on square footage, occupant habits, and local outdoor air quality metrics.

Particle Size and Filtration Efficacy

  • PM10 (pollen, dust) captured by MERV 8 filters
  • PM2.5 (combustion particles) requires MERV 13 or higher
  • PM0.3 (ultrafine particles) necessitates HEPA filtration

Psychrometrics and Comfort

HEP uses psychrometric charts to balance dry-bulb temperature and relative humidity, ensuring that the perceived temperature aligns with thermostat readings. Proper humidity reduces reliance on higher cooling setpoints, saving energy.

Specialized Equipment for Unique Applications

Wine Cellar Climate Control

Wine storage rooms need stable temperatures around 55°F and humidity near 60 percent. HEP installs ducted cooling units with dedicated humidifiers to protect valuable collections.

Home Recording Studios

Soundproofed rooms often have limited ventilation. HEP designs silent fresh-air systems with lined ducts, inline fans, and attenuators that maintain audio integrity while supplying conditioned air.

Greenhouses and Indoor Gardens

These spaces generate excess humidity and heat. Dedicated dehumidifiers, exhaust fans, and CO₂ enrichment controls keep plant environments balanced without compromising adjoining living areas.

Safety Protocols During Service Work

Protective Measures

Technicians arrive with:

  • Shoe covers and drop cloths to safeguard flooring
  • HEPA vacuums for dust control during sheet metal work
  • Non-toxic coil cleaners that leave no harmful residues

Post-Service Verification

Combustion appliances are tested with calibrated CO analyzers. Electrical connections are torque-checked to manufacturer specifications, and refrigerant lines are pressure-tested under nitrogen before recharging.

Advanced Diagnostic Tools Used by HEP

Thermal Imaging Cameras

Reveal insulation gaps, duct leaks, and moisture intrusion without invasive demolition.

Flow Hood Balometers

Measure supply and return airflow at each register, critical for achieving balanced ventilation.

Wireless Refrigerant Scales and Probes

Ensure precise refrigerant charging, critical for energy efficiency and compressor longevity.

Duct Pressurization Equipment

Quantifies total leakage in CFM25, allowing homeowners to see measurable gains after sealing work.

Personalized System Reports

After installation or maintenance, HEP provides digital reports detailing:

  • Recorded airflow and static pressure readings
  • Filter type and installation date
  • UV lamp replacement intervals
  • Humidity levels across different zones
  • Recommendations for further efficiency and air quality enhancements

Local Building Characteristics Considered by HEP

Historic Homes

Older structures in New Market often have balloon framing, limited insulation, and non-existent return ducts. HEP employs mini-duct high-velocity systems that require minimal wall modifications while delivering modern comfort and filtration standards.

Modern Tight-Envelope Homes

New construction with spray foam insulation can trap pollutants. Balanced mechanical ventilation with dedicated fresh-air ductwork is essential to prevent stale air conditions and moisture buildup.

Manufactured and Modular Homes

These dwellings sometimes use smaller duct channels and packaged HVAC units. HEP sources appropriately sized filters and employs duct boosters to ensure adequate airflow without overtaxing the equipment.

The Role of Airflow in Combustion Safety

Draft and Spillage Tests

Gas-fired appliances rely on sufficient air for proper combustion. HEP performs draft measurements and spillage checks at water heaters and furnaces to prevent back-drafting of combustion gases into living spaces.

Carbon Monoxide Monitoring

Low-level CO monitors installed near bedrooms alert occupants before concentrations reach dangerous thresholds, supplementing standard detectors that often trigger only at higher levels.

Filtering Odors and Chemical Pollutants

Activated Carbon Filters

Granular activated carbon traps odors from cooking, pets, and household chemicals. HEP sizes these filters based on predicted VOC loads and airflow rates to avoid premature saturation.

Photocatalytic Oxidation (PCO) Units

UV-A or UV-C light activates a titanium dioxide catalyst, breaking down odors and volatile compounds into harmless byproducts. Integration within the return trunk treats the entire air volume continuously.

Addressing Mold and Moisture at the Source

Building Envelope Inspection

Infrared scans locate cold surfaces susceptible to condensation. HEP recommends insulation upgrades or vapor barriers where needed.

Crawl Space Conditioning

Encapsulated crawl spaces stay dry and temperate when fitted with dehumidifiers and supply air feeds, minimizing upward vapor drive into living areas.

Training and Continuing Education

Monthly Technical Workshops

Technicians review:

  • New refrigerant regulations and low-GWP alternatives
  • Advanced airflow measurement techniques
  • Updates in smart-home integration protocols

Manufacturer Certification Courses

Direct training from equipment producers ensures warranty compliance and mastery of proprietary technologies such as inverter compressors and communicating control boards.

Community Engagement and Environmental Stewardship

Refrigerant Recycling

All recovered refrigerant is sent to EPA-approved reclamation facilities, preventing atmospheric release of high-GWP gases.

Filter Recycling Partnerships

HEP collaborates with local waste management centers to recycle filter frames and synthetic media whenever feasible.

Innovative Airflow Solutions for Challenging Layouts

Ceiling-Mounted Cassette Systems

Ideal for open-concept living areas where wall space is limited. These units distribute conditioned air in 360 degrees, reducing hot or cold spots.

Ductless Mini-Splits With Branch Boxes

Multiple indoor units connect to a single outdoor condenser through a branch distribution box, allowing precise zoning without extensive ductwork.

Compact ERV Cores for Tight Spaces

Smaller than traditional units, compact ERVs fit within closets or mechanical cabinets, making balanced ventilation possible even in space-constrained renovations.

Final Thoughts on Ventilation and Air Quality Excellence in New Market

HEP integrates science-based design, precision workmanship, and ongoing support to deliver heating, air conditioning, ventilation, and indoor air quality systems that stand up to New Market’s climate, building styles, and health requirements. With a focus on meticulous airflow management, advanced filtration, and energy intelligence, every project results in cleaner air, consistent comfort, and lasting value for homeowners and businesses alike.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
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