Duct Cleaning

HEP HVACDuct Cleaning

Duct Cleaning | Heating and Air Conditioning | Chattanooga

Breathe easier in your Chattanooga home with HEP’s professional duct cleaning service—designed to sweep away years of dust, allergens, and lingering odors hiding in your HVAC system. Using powerful negative-pressure vacuums and rotating brush heads, our certified technicians remove buildup that restricts airflow and forces your heating and cooling equipment to work overtime. The result? Healthier indoor air, lower energy bills, and a comfort system that feels brand-new again.

From historic riverfront bungalows to modern downtown lofts, we tailor each duct cleaning to the unique layout of your space. We seal vents to keep debris contained, protect floors and furnishings, and finish with an eco-friendly sanitizing mist that neutralizes mold spores and bacteria without harsh chemicals. Every job comes with before-and-after camera footage, so you can see exactly what we removed and enjoy peace of mind that the job was done right.

When you choose HEP, you’re teaming up with a local company that’s been keeping Chattanooga families comfortable for decades—24/7 emergency support, transparent pricing, and satisfaction guaranteed. Schedule your duct inspection today and give every breath the crisp, clean start it deserves.

What our customers say

Patrick came out on a Sunday and got my unit back up and running. After a thorough inspection, he explained to me what was going on with my unit, what needed to be done, and then completed the work. He is very nice, knowledgeable, and works diligently to ensure that I understood everything and what the clean out entailed. If you are looking for a great and friendly person that knows what they’re doing, give HEP a call and request Patrick! Thanks again Patrick!
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Coach C.
Jacob Newman did an excellent job for HEP today! He answered all my questions, made very reasonable recommendations, got several discounts, and therefore made the sale. Looking forward to the ductwork rehab!
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David K.
We were having issues with our HVAC unit and we called HEP about 2:00 p.m. They were able to send out a tech(Patrick McGraw) the same day(arrived around 4:30-5:00). Patrick diagnosed the issue immediately (clogged drain pipe) and cleared it. He was friendly, knowledgeable,and professional. He also advised ways to keep the drain clean. We got exemplary service. Thank you.
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Randall
Very professional and thorough. Complete gentleman with so much respect for me and my home. I truly feel like he got me the best deal possible in my very bad duct work situation. I hope if I ever need hvac work done again, it’s this gentleman who shows up.
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Grace A.
John was great from start to finish. He quoted me the duct work I needed and even completed my maintenance check when it wasn't listed on the job quote
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Kevin G.
Jeremiah W. was very friendly! He came out for a preventative maintenance inspection and was very thorough and explained everything so that we could understand.
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Patricia N.
Jacob Newman was very professional and knowledgeable in his presentation of the duct cleaning processes. We have not signed up yet due to multiple work still being done on our home. When finished he will be given every consideration for the job. Thanks for the prompt response.
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Robert H.
Jacob Newman technician Jacob was very professional and courteous. He was very knowledgeable about the system, and explained the duct cleaning process, UV light and Microban procedure in a clear and concise manner.
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Yvonne W.
Christian Jordan came out, looked at my ductwork and gave us a quote and we looked into the financing. Great customer service.
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Owen’s A.
After discovering wet carpet, I called HEP because of their TV AD. Discussing my dilemma with a representative, we were able to pinpoint the source of the water leak. HVAC heppers were dispatched to my house in a timely manner. Will and Dustin were very professional and knowledgeable. They patiently answered all of my questions and discussed with me their diagnosis in detail before doing any labor. They worked diligently to repair and clean my HVAC system. I was very impressed and pleased and would recommend them to my family and friends.
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Mattie T.

The Importance of Professional HVAC Duct Cleaning in Chattanooga

Chattanooga’s location in the Tennessee River Valley combines abundant tree cover, four-season weather patterns, and frequent temperature swings. Those features make the city scenic but also mean homes continuously battle dust, pollen, humidity, and microbial growth inside the HVAC system. When supply and return ducts are left unmaintained, every heating or cooling cycle can redistribute that contamination throughout living spaces. Partnering with HEP for scheduled duct cleaning removes the particulates at the source, safeguarding both occupant health and mechanical efficiency.

Chattanooga’s Humid Subtropical Climate: A Perfect Storm for Contaminants

Moisture is the catalyst that turns ordinary dust into stubborn grime. Summer relative humidity readings in Chattanooga regularly hover above 70 %. Moist air migrates through duct seams, damper gaps, and return chases, condensing on cool metal surfaces during air-conditioning mode. The result is:

  • A sticky film that binds pollen and textile fibers to the duct wall
  • Elevated mold spore counts in stagnant sections such as unused branches
  • Accelerated corrosion of galvanized steel, which flakes and enters the airstream

High Pollen Seasons and Local Vegetation

Springtime showcases dogwoods, oaks, and pines in full bloom. Those species release massive clouds of pollen that settle on rooflines, attic insulation, and open return grilles. Without preventative maintenance, the HVAC network becomes an unintentional pollen storage unit, re-circulating allergens long after outdoor counts drop. HEP’s deep-reach brush-and-vacuum process uproots the buildup so occupants can finally breathe freely indoors during peak allergy months.

Signs Your Home’s Air Ducts Need Attention

  • Persistent musty odors when the system cycles on
  • Uneven dust accumulation around supply registers
  • Frequent allergy flare-ups even after replacing filters
  • Whistling or whooshing noises indicating partial blockages
  • Visible mold or cobwebs on boot connections and plenum interiors
  • Recent renovations that generated drywall or sawdust debris
  • Energy bills creeping upward despite stable thermostat settings

Any single indicator can warrant an inspection. Multiple signals strongly suggest a comprehensive cleaning session is overdue.

How HEP Approaches Duct Cleaning Differently

NADCA-Compliant Protocols

HEP technicians adhere to the National Air Duct Cleaners Association standard known as ACR, focusing on source removal. All working practices— from tool selection to containment— are benchmarked against this industry framework.

Advanced Negative-Air Containment

High-capacity vacuums create a controlled pressure drop inside the duct network. While brushes dislodge sediment, the airflow instantly pulls contaminants toward a sealed collection chamber lined with multi-stage HEPA filters. This negative-air method prevents microscopic debris from escaping into the living area.

Agitation and Source Removal

Technicians feed flexible shafts fitted with soft-bristle or nylon rotary heads into each branch run. Simultaneous forward and reverse motion gently scours the interior without damaging duct liner or mastic joints. For stubborn sections, compressed-air whips or skipper balls loosen compacted material, ensuring no residue is left behind.

Post-Clean Verification and Documentation

HEP concludes every project with digital bore-scope footage and particulate readings. Homeowners receive a visual confirmation of clean sheet-metal surfaces plus a written checklist outlining each step performed. The transparent documentation also establishes a baseline for future service intervals.

Benefits of Regular Duct Cleaning Performed by HEP

  • Improved indoor air quality with a measurable drop in airborne allergens
  • Enhanced HVAC efficiency due to unrestricted airflow and reduced blower workload
  • Longer equipment lifespan as motors and heat exchangers operate at lower stress levels
  • Elimination of stale or smoky odors trapped in insulation or duct liner
  • Lower frequency of filter changes and associated consumable costs
  • A quieter system because clean ducts reduce turbulence and vibration

Energy Consumption and Utility Savings

Dust film just 0.042 inches thick on a coil can reduce heat transfer efficiency by up to 21 %. When ducts remain free of debris, conditioned air reaches target rooms with less fan effort. Even marginal airflow improvement can translate into noticeable energy savings over Chattanooga’s lengthy cooling season.

Specialized Services for Different Property Types

Existing Residences: Retrofits and Remediations

Older homes often feature mixed duct materials— fiberboard, flexible runs, and galvanized trunks— joined by aging mastic. HEP tailors tool speed, brush stiffness, and vacuum pressure to suit each segment, ensuring fragile sections receive gentle treatment while metallic areas get a more robust scrub.

New Construction and Post-Renovation Cleanup

Despite protective measures, sawdust, drywall particulate, and fasteners frequently end up inside newly installed ductwork. Performing a cleaning before move-in prevents those irritants from circulating on day one. For remodels, HEP coordinates with builders so the duct network is cleaned immediately after drywall sanding and before final paint coats, locking in a contaminant-free environment.

Rental Properties and Multi-Family Units

Shared duct chases can multiply contamination levels, especially when tenants vary in housekeeping habits. HEP schedules multi-unit cleanings to minimize downtime and uses portable negative-air machines that fit through common corridors without disrupting other residents.

Detailed Step-by-Step Walkthrough of a Typical HEP Duct Cleaning Visit

  1. Arrival and equipment staging outside the property to keep collected debris outdoors.
  2. Preliminary inspection of supply and return pathways using a high-definition inspection camera.
  3. Placement of protective drop cloths and corner guards to preserve flooring and trim.
  4. Cutting of low-profile access doors at strategic locations for agitation tool entry.
  5. Connection of an 8-inch vacuum hose to the main trunk line, engaging negative-air containment.
  6. Systematic sealing of registers with magnetic covers to maintain suction and prevent back-blow.
  7. Sequential agitation of each branch line, moving from the farthest run toward the air handler.
  8. Agitation of main trunks with adjustable-diameter brush heads for uniform contact.
  9. Disinfection option: application of EPA-approved antimicrobial fog to neutralize residual spores.
  10. Coil, blower, and plenum wipe-down to ensure immediately clean passage for air movement.
  11. Removal of temporary seals and final vacuum pass to capture loosened debris.
  12. Restoration of access panels with gasketed stainless-steel doors for future service.
  13. Real-time particle counter measurement taken at supply vents to validate cleanliness.
  14. Clean-up of all work areas and presentation of before/after footage to the homeowner.

Each stage follows a strict checklist, and technicians progress only after the prior step meets specification, guaranteeing consistent outcomes across Chattanooga neighborhoods.

Tools and Technology Deployed by HEP Technicians

High-Volume, HEPA-Filtered Vacuum Trucks

Powerful impeller fans generate up to 5000 CFM of suction, ample for multi-story residences. Airflow passes through triple-stage filtration— coarse pre-filter, pleated secondary, and final HEPA— capturing particulate down to 0.3 microns before safe venting outdoors.

Rotating Brush Systems

Variable-speed motors drive brush rotation between 250 and 450 RPM, customizable for metal, flex, or fiberglass ducts. Quick-change heads snap on without tools, letting technicians adjust diameter mid-run to maintain contact in tapering lines.

Video Inspection Cameras

Rugged probes with self-leveling lenses produce 720p footage even in dusty conditions. Built-in LED arrays illuminate branch interiors so technicians confirm debris removal in real time rather than relying solely on estimated coverage.

Antimicrobial Treatments Tailored to Chattanooga Conditions

Humidity-resistant biocides with a non-residual, plant-based formulation sanitize surfaces without off-gassing harsh chemicals. These solutions counter mold common in river-valley climates while remaining safe for households with pets or sensitive occupants.

Indoor Air Quality Metrics Before and After Service

HEP technicians often record three key measurements:

  • Particulate matter (PM2.5 and PM10) in micrograms per cubic meter
  • Airborne mold spore counts per cubic meter of air
  • Total volatile organic compounds (TVOCs) in parts per billion

After a thorough duct cleaning, PM readings frequently drop by 30 – 50 %, and localized mold spore levels can plummet to the baseline range typical of outdoor air on a clear day. TVOC reduction is more variable, yet improved airflow still aids in diluting indoor pollutants.

Seasonal Timing: When Chattanooga Homeowners Benefit Most

Spring Allergy Relief

Scheduling service before the dogwoods bloom ensures ducts are clean and ready to filter the onslaught of tree pollen, minimizing symptoms like itchy eyes and sinus congestion.

Post-Summer Humidity Mitigation

Late autumn brings cooler temperatures but leaves moisture-laden residue inside the system. A cleaning in October or November removes the biofilm generated during peak humidity, preventing mold dormancy from transitioning into winter-time proliferation.

Winter Energy Efficiency

With clean ducts, heat distribution becomes more balanced. Occupants experience fewer cold spots, allowing thermostats to be set a degree or two lower without sacrificing comfort.

Complementary Maintenance Tasks that Pair Well with Duct Cleaning

Dryer Vent Cleaning

Lint accumulation can ignite under high exhaust temperatures. Addressing the vent line concurrently with HVAC ducts reduces fire risk and shortens dryer run times.

Coil, Plenum, and Blower Assembly Service

Removing dust from coils improves thermal conductivity, while a blower free of debris maintains rated static pressure. Employing the same negative-air setup for ductwork, HEP technicians can extend cleaning to these critical components within the same appointment window.

Filter Program Optimization

After documenting system performance, technicians recommend MERV ratings that strike the best balance between filtration efficiency and airflow for that particular residence. Consistent monitoring discourages homeowners from defaulting to discount filters that may collapse or tear.

Common Misconceptions About Air Duct Cleaning

“My Filters Catch Everything”

Even premium filters capture only the particles that pass through them. Larger debris can settle before reaching the filter bank, and microscopic spores can bypass economical fiberglass media. Relying exclusively on filter changes leaves:

  • Dust cakes clinging to turning vanes and volume dampers
  • Fine drywall residue lodged in branch take-offs
  • Biofilm developing on fiberglass duct liner where airflow slows

“New Homes Don’t Need It”

Fresh builds frequently hide construction debris inside return chases, including sawdust, insulation scraps, and dropped fasteners. When the HVAC system starts its first cooling cycle, condensation wets those materials and creates the perfect breeding ground for mold. Addressing the issue within the first year keeps that brand-new mechanical system operating at showroom cleanliness.

“It Takes Too Long”

A full-scale duct cleaning by an experienced crew is typically completed in a single day for most Chattanooga residences. Modular agitation tools, quick-install access doors, and high-capacity negative-air units allow technicians to move efficiently from room to room while household routines continue with minimal interruption.

How Duct Cleaning Supports Other Home Systems

A contaminant-free duct network delivers cascading benefits to appliances and surfaces throughout the house:

  • Less airborne lint settles on refrigerator coils, allowing optimal heat rejection
  • Electronics accumulate reduced static dust, helping laptops and smart TVs run cooler
  • Carpets retain color longer because recirculated particles are minimized
  • Interior paint and wallpaper remain brighter without a gray film of airborne particulate

Synergy with Indoor Air Purifiers

Standalone HEPA room purifiers work best when background contamination is already low. After ducts are scrubbed, these devices capture the day-to-day influx from open windows or foot traffic rather than fighting a backlog that originates inside the HVAC infrastructure. The result is cleaner filter media, quieter fan speeds, and extended service intervals for the purifiers themselves.

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