- HEP HVAC
- Transparent Pricing

Transparent Pricing
Transparent Pricing | Air Conditioning | Heating and Air Conditioning | Calhoun
When Calhoun’s humidity climbs and the mercury spikes, you need more than a cool breeze—you need the confidence that comes from HEP’s transparent pricing heating and air conditioning. Our seasoned technicians arrive on time, present the cost upfront, and get straight to work restoring crisp, reliable air conditioning without hidden fees, surprise add-ons, or confusing fine print. From quick repairs to total system replacements, we believe the comfort of your home should never hinge on guesswork.
Every service call is backed by clear communication, industry-leading warranties, and a customer-first attitude that’s been our hallmark for decades. Whether you’re scheduling routine maintenance or facing an unexpected breakdown at midnight, you can count on the same honest pricing and meticulous craftsmanship that have made us Calhoun’s go-to air conditioning experts. Reach out today, feel the difference tomorrow, and discover why transparency never felt so refreshingly cool.
FAQs
What does “transparent pricing” mean for your air-conditioning services in Calhoun?
Transparent pricing means you see every cost before any work starts. We list our diagnostic charge, flat-rate labor, parts prices, tax, and any optional add-ons in writing. No surprise line items appear on your invoice after the job is done, and you approve the total in advance.
How much is the service call or diagnostic fee, and is it applied toward the repair?
Our standard diagnostic visit in Calhoun is $89. If you authorize the quoted repair during the same visit, we credit that $89 toward the final bill. If you choose not to proceed, you only pay the diagnostic fee—nothing more.
Are there any hidden fees, weekend premiums, or overtime charges?
No. Our pricing is the same seven days a week from 8 a.m.–8 p.m. After-hours or emergency visits cost a flat $40 premium that we disclose when you schedule. We do not add fuel surcharges, environmental fees, or miscellaneous shop supplies.
Do you give free estimates on new or replacement air-conditioning systems?
Yes. A comfort advisor visits your home, performs a load calculation, discusses efficiency goals, and presents at least three equipment options. The written proposal lists equipment, labor, permits, and disposal fees individually so you can compare models and decide with confidence—at no charge.
How is the cost of an AC replacement calculated for homes in Calhoun?
We combine four components: (1) the equipment price based on capacity (tons) and SEER2 rating; (2) installation labor priced per system size; (3) required accessories such as line sets, pads, or thermostats; and (4) municipal permit and code-compliance costs. All four items appear separately on your proposal for full visibility.
What payment or financing options are available to Calhoun homeowners?
We accept cash, check, all major credit cards, and ACH transfers. For larger projects, we partner with local credit unions to offer 0% APR plans up to 18 months or low-interest terms up to 10 years. Every financing offer includes the exact monthly payment, interest rate, and total repayment amount in plain language before you sign.