- HEP HVAC
- Advanced Diagnostics

Advanced Diagnostics
Advanced Diagnostics | Ventilation and Air Quality | Heating and Air Conditioning | Whitwell
From century-old cottages on Main Street to modern hillside builds overlooking the Sequatchie Valley, homes in Whitwell all share one need: crisp, breathable indoor air. HEP’s Advanced Diagnostics team pairs cutting-edge sensors with decades of HVAC know-how to pinpoint hidden airflow restrictions, humidity imbalances, and contaminant hotspots. We don’t just swap filters; we map your entire airstream, recommend precision fixes, and verify results in real time—so every room feels as fresh as the mountain breeze outside.
Whether you’re battling stubborn odors, allergy-triggering particles, or the fatigue of stale air, our Whitwell specialists design custom plans that elevate both ventilation and air quality. From energy-saving ERV installations to smart duct sealing and hospital-grade purification, we deliver solutions that protect your family’s comfort, health, and utility budget long after we leave the driveway.
FAQs
What advanced diagnostic tools do you use to assess heating and air-conditioning systems in Whitwell?
We employ digital refrigerant gauges, wireless temperature and humidity probes, static pressure meters, and infrared cameras. These tools let us pinpoint airflow obstructions, refrigerant charge issues, and heat-exchanger defects quickly and accurately, reducing guesswork and repair time.
How does a ventilation assessment improve my indoor air quality?
During a ventilation assessment, we measure fresh-air intake rates, check exhaust fan performance, inspect duct cleanliness, and look for pressure imbalances. Correcting deficiencies ensures proper dilution of indoor pollutants, balances humidity, and helps prevent mold growth—resulting in healthier air for your family or staff.
Why is Whitwell’s climate a factor in your HVAC diagnostics?
Whitwell experiences hot, humid summers and cool, damp winters. These conditions stress HVAC systems differently across seasons. Our diagnostics account for local temperature swings, pollen counts, and humidity levels so we can fine-tune equipment settings, select suitable filtration, and recommend humidity control tailored to Whitwell’s environment.
Can advanced diagnostics detect hidden energy-loss problems?
Yes. Using blower-door tests, duct-leakage testing, and thermal imaging, we identify areas where conditioned air escapes or outdoor air infiltrates the envelope. We then advise on sealing, insulation upgrades, and duct repairs that can cut energy bills by 10-30% while enhancing comfort.
How often should I schedule an indoor air quality evaluation?
We recommend an evaluation every 12–18 months, or sooner if you notice persistent odors, allergy flare-ups, or visible dust buildup. Regular testing allows early detection of rising particulate levels, VOC concentrations, or humidity issues, enabling corrective action before problems escalate.
What solutions do you offer if my diagnostics show poor air quality?
Depending on the findings, we may install high-MERV or HEPA filtration, UV-C germicidal lamps, whole-house dehumidifiers, energy-recovery ventilators (ERVs), or air scrubbers. We also provide duct cleaning and sealing, source-control recommendations, and routine maintenance plans to keep your indoor air healthy year-round.