- HEP HVAC
- AC Repair

AC Repair
AC Repair | Heating and Air Conditioning | White Pine
When White Pine’s muggy summers turn sweltering or a sudden Appalachian cold snap settles in, HEP is the name neighbors trust for quick, no-nonsense relief. Our certified technicians arrive with fully stocked trucks, pinpoint the problem, and restore cool or cozy comfort before you’ve had time to brew a second cup of coffee. From precision AC repair to furnace tune-ups, we handle every facet of heating and air conditioning so your home stays perfectly balanced all year long.
What sets us apart? Clear, upfront pricing, 24/7 emergency service, and the peace of mind that comes from a local team that’s been keeping White Pine families comfortable for decades. Whether you’re facing a middle-of-the-night breakdown or planning a preventative maintenance visit, HEP delivers workmanship you can feel and a customer experience you’ll remember. Call today and breathe easy—comfort is already on the way.
FAQs
What types of air conditioning and heating systems do you repair in White Pine?
Our technicians service and repair all major brands and models of HVAC equipment used in White Pine, including central air conditioners, heat pumps, gas furnaces, mini-split systems, packaged rooftop units, and smart thermostats. Whether your system is a few years old or pushing the 20-year mark, we can diagnose and repair it using factory-approved parts.
How fast can you arrive for an emergency AC repair in White Pine?
Because we keep a dedicated on-call crew for Jefferson County, our average arrival time for emergency calls in White Pine is 60–90 minutes. We stock our service vehicles with the most commonly needed replacement parts, allowing us to complete the majority of repairs during the first visit and restore comfort to your home or business quickly.
What are the most common signs my HVAC system needs professional attention?
Warning signs include uneven temperatures between rooms, weak airflow, strange noises (grinding, squealing, rattling), foul or musty odors, frequent on/off cycling, a sudden spike in your utility bill, ice buildup on the outdoor unit, and a thermostat that doesn’t reflect room temperature. If you notice any of these symptoms, schedule a service call before a minor issue turns into a costly breakdown.
How much does AC or furnace repair typically cost in White Pine?
Costs vary based on the complexity of the problem and the parts required, but most residential repairs in White Pine fall between $150 and $650. After diagnosing the issue, we provide a flat-rate, up-front quote so you know the exact price before work begins. We also waive the service-call fee when you authorize the repair on the same visit.
Do you offer any maintenance plans to prevent future breakdowns?
Yes. Our Comfort Shield Maintenance Plan includes two precision tune-ups per year—one in spring for your cooling system and one in fall for your heating system. Members receive priority scheduling, a 15% discount on repair parts and labor, and extended warranties on any components we replace. Regular maintenance can cut energy costs by up to 20% and reduce unexpected failures.
Are your HVAC technicians licensed and insured for work in Tennessee?
Absolutely. All of our technicians hold current Tennessee HVAC licenses, have passed background checks, and carry full liability and workers’ compensation insurance. We also require ongoing factory training to keep them updated on the latest diagnostic tools, refrigerants, and high-efficiency equipment, ensuring safe, code-compliant repairs every time.