- HEP HVAC
- Heating System

Heating System
Heating System | Heat Repair | Heating and Air Conditioning | White Pine
When winter nights in White Pine turn crisp and cold, homeowners trust HEP’s seasoned technicians to keep every room cozy. Our locally based team knows the unique demands of East Tennessee weather, and we bring that insight to every service call—arriving promptly, diagnosing quickly, and explaining your options in plain language. From sputtering furnaces to uneven airflow, we’ve repaired it all, and we carry a full stock of genuine parts so most fixes can be completed on the first visit.
Whether you own a modern heat pump or an older gas furnace, you deserve fast, affordable heat repair that lasts. HEP’s heating and air conditioning specialists back their workmanship with iron-clad guarantees and transparent pricing, giving you total peace of mind long after we leave your driveway. Schedule today, and feel the difference of friendly hometown service combined with cutting-edge expertise.
FAQs
What kinds of heating equipment do you repair in White Pine?
Our technicians are trained to service and repair every major residential and light-commercial heating system found in the White Pine area, including gas and oil furnaces, electric furnaces, heat pumps, dual-fuel hybrid systems, boilers, packaged rooftop units, and ductless mini-split heaters. No matter the brand—Trane, Carrier, Rheem, Goodman, Lennox, Bryant, or others—we keep manufacturer-approved parts on hand so we can diagnose and fix the problem in a single visit whenever possible.
How fast can you get my heat working again if it stops in the middle of the night?
We provide true 24/7 emergency heating repair throughout White Pine and the surrounding Jefferson County communities. Calls received after normal business hours are routed directly to an on-call technician who can usually be at your door within 1–2 hours. Our vans are fully stocked, so most breakdowns—igniter failures, blower motor issues, frozen heat-pump coils, tripped limit switches—can be repaired on the spot, restoring heat the same night.
What are the most common signs that I should call for heater repair instead of waiting?
Give us a call as soon as you notice any of these warning signs: • Little or no warm air coming from the vents • Unusual sounds such as banging, screeching, or rumbling • A sudden spike in your electric or gas bill • The furnace or heat pump cycling on and off rapidly (short-cycling) • A yellow furnace burner flame instead of blue • Cold or hot spots around the house • Odd odors like burning dust or rotten eggs. Addressing these issues quickly prevents larger, more expensive damage and helps keep your family safe.
How much does professional heat repair typically cost in White Pine?
Because every job is different, costs can range widely—from a simple thermostat replacement around $120 to a cracked heat exchanger that can exceed $1,000. After a thorough diagnostic, we present a flat-rate, up-front price that includes labor, parts, and a 1-year workmanship warranty, so there are never any surprises. We also waive the service-call fee when you authorize the repair during the same visit.
Is it better to repair or replace my older furnace or heat pump?
We look at the "50-percent rule": if the repair cost is more than half the price of a new high-efficiency system and your current unit is over 10–12 years old, replacement often makes better financial sense. New ENERGY STAR® furnaces and variable-speed heat pumps can cut heating costs by up to 30 percent, qualify for utility rebates, and come with 10-year part warranties. We’ll provide repair and replacement estimates side by side so you can make the choice that fits your budget and comfort goals.
What can I do between professional visits to keep my heating system running efficiently?
• Change or clean the air filter every 30–90 days. • Keep supply and return vents open and unobstructed. • Gently vacuum furnace and blower compartments to remove dust. • Clear leaves, snow, or debris at least two feet around outdoor heat-pump units. • Set your thermostat to a consistent temperature; avoid constant up-and-down adjustments. • Schedule a precision tune-up with us each fall—our techs check the heat exchanger, test safety controls, calibrate the thermostat, and verify proper airflow to catch small issues before they lead to a breakdown.