- HEP HVAC
- Strong Warranties

Strong Warranties
Strong Warranties | Heat Repair | Heating and Air Conditioning | Vonore
When the temperature dips in Vonore and your furnace decides to take an unscheduled break, HEP is ready with swift, dependable heat repair backed by some of the strongest warranties in the region. Our factory-trained technicians arrive on time, diagnose the issue quickly, and explain every option in plain English before any work begins. From burner cleanings to blower motor replacements, we use high-quality parts that keep your system running efficiently long after we leave.
Choosing HEP means choosing peace of mind. Every repair is covered by robust labor and parts warranties, and our 100% Satisfaction Guarantee ensures you never pay for a fix that doesn’t last. Transparent, upfront pricing, 24/7 emergency availability, and a local team that treats your home with respect—that’s the HEP difference Vonore homeowners count on when comfort can’t wait.
FAQs
What types of warranties do you offer on heat repair services in Vonore?
We back every heat repair with two layers of protection: a 1-year Parts & Labor Warranty that covers any component we replace or service, and a 10-year Manufacturer’s Limited Warranty on qualifying OEM parts. This dual warranty structure means you’re shielded from both workmanship defects and premature part failures for the stated periods.
Is the workmanship warranty really 100 % coverage, or are there hidden fees?
Our 1-year Parts & Labor Warranty is truly comprehensive—there are no diagnostic charges, service call fees, or prorated costs if an issue we repaired re-occurs within 12 months. Simply call us, and we’ll return to your Vonore home, fix the problem, and cover any needed parts at no cost to you.
Does my equipment have to meet certain requirements to qualify for the 10-year manufacturer’s warranty?
Yes. The equipment must be registered with the manufacturer within 60 days of installation, and it must be serviced annually by a licensed HVAC professional (we provide affordable maintenance plans for this). As long as those criteria are met, the manufacturer honors the 10-year parts warranty, and we handle all paperwork for you.
Are your warranties transferable if I sell my home?
Absolutely. Both the 1-year Parts & Labor Warranty and any remaining balance of the 10-year Manufacturer’s Warranty transfer automatically to the new homeowner at no charge. This added value can be a strong selling point when listing your Vonore property.
How do I file a warranty claim if something goes wrong after a repair?
Simply call our 24/7 warranty hotline or submit a request on our website. We’ll pull your repair history, verify coverage, and schedule a priority visit—typically within 24 hours. You won’t need to coordinate with the manufacturer; we handle all claims processing and paperwork on your behalf.
Will using another contractor for future service void my existing warranties?
For workmanship coverage (our 1-year Parts & Labor Warranty), yes—any alterations or repairs performed by an unapproved contractor void that warranty. For the 10-year manufacturer’s warranty, you must maintain annual service by a licensed HVAC professional; however, sticking with our team ensures seamless record-keeping and zero risk of accidental voidance.