Trusted HVAC Team
Trusted HVAC Team | Heating and Air Conditioning | Turtletown
When the Appalachian chill bites or the summer sun swelters, Turtletown families turn to HEP’s trusted HVAC team for dependable heating and air conditioning solutions. Locally rooted and customer-focused, our certified technicians arrive when promised, listen carefully, and tailor repairs, maintenance, or installations to fit your home’s unique needs—because comfort here isn’t a luxury, it’s a way of life.
From energy-saving tune-ups that trim your monthly bill to emergency service that never sleeps, we bring decades of experience and a van full of high-quality parts right to your driveway. We back every job with transparent pricing, rock-solid warranties, and the kind of neighborly respect you’d expect from a company that’s been caring for Tennessee homes since 1981.
Ready to breathe easier? Give us a call or book online today, and discover why your neighbors say, “Call HEP, we’ll come fix it!”—keeping Turtletown cozy, cool, and completely satisfied all year long.
FAQs
What HVAC services do you provide in Turtletown?
Our trusted team offers complete heating and air-conditioning solutions, including new system installation, seasonal maintenance, repairs on all major brands, indoor air-quality upgrades, ductwork design and sealing, thermostat installation, and 24/7 emergency support.
Do you offer 24/7 emergency HVAC repair?
Yes. Breakdowns rarely happen at convenient times, so our technicians are on call every day of the year, including nights, weekends, and holidays. Just call our emergency line, and a certified technician will arrive with a fully stocked service vehicle to diagnose and repair the problem quickly.
How often should I schedule HVAC maintenance?
For optimal performance and warranty compliance, we recommend two tune-ups per year: an AC check in spring and a heating check in fall. Regular maintenance improves efficiency, lowers utility bills, extends equipment life, and helps prevent costly breakdowns.
When is it better to replace rather than repair my system?
Consider replacement if your unit is over 10–15 years old, needs frequent repairs, struggles to maintain comfort, or has a costly component failure such as a compressor or heat exchanger. We offer free in-home evaluations and will compare repair costs versus long-term savings from a high-efficiency replacement.
Can you help me choose an energy-efficient HVAC system?
Absolutely. Our comfort specialists perform a detailed load calculation on your home, discuss your comfort goals and budget, and then recommend ENERGY STAR®-rated systems with high SEER2 and AFUE ratings. We also explain available rebates, tax credits, and financing options to maximize your savings.
Do you offer financing or promotional pricing?
Yes. We partner with reputable lenders to provide flexible financing plans with low monthly payments, 0% interest promotional periods on qualifying systems, and no-penalty early payoff. Seasonal manufacturer and utility rebates are also available, and we handle all the paperwork to make the process hassle-free.