Industry-leading Diagnostics
Industry-leading Diagnostics | Heat Repair | Heating and Air Conditioning | Tullahoma
When Tullahoma temperatures dip into the single digits, HEP is the name homeowners trust to bring the warmth back fast. Our certified technicians arrive with state-of-the-art diagnostic tools that pinpoint the problem in minutes, eliminating guesswork and wasted time. From worn ignitors and malfunctioning thermostats to complex system failures, we deliver pinpoint-accurate heat repair that restores comfort while protecting your energy budget.
Backed by decades of experience and a fleet stocked with premium parts, we’re ready 24/7 to provide transparent pricing, honest recommendations, and workmanship that’s guaranteed to last. With courteous pros who leave your home as clean as they found it, HEP makes reliable, stress-free service the standard for Tullahoma. Discover why your neighbors keep our number on speed dial and experience industry-leading diagnostics and unrivaled customer care for yourself.
FAQs
Why should I choose your company for diagnostics, heating, and air-conditioning repair in Tullahoma?
We combine local know-how with industry-leading technology. Every technician is NATE-certified, licensed for Tennessee mechanical work, and trained to use advanced diagnostic scanners that pinpoint electrical, airflow, and refrigerant faults in minutes. Because we’re headquartered in Tullahoma, we stock OEM parts for the most common brands found in Coffee and Franklin counties, which means most repairs are completed on the first visit—saving you time, money, and discomfort.
What warning signs tell me my heating system needs professional repair?
Watch for (1) uneven temperatures or cold spots, (2) strange noises such as banging, rattling, or squealing, (3) short cycling—when the furnace starts and stops every few minutes, (4) a sudden spike in your electric or gas bill, (5) a yellow or flickering gas burner flame instead of steady blue, and (6) musty or burning smells from vents. If you notice any of these, turn off the unit and schedule a diagnostic appointment to prevent further damage or safety hazards.
How does your diagnostic process work, and how long will it take?
Upon arrival, our technician performs a 15-point visual and electronic inspection that covers thermostat settings, voltage and amperage draws, combustion analysis, airflow static pressure, and refrigerant levels if a heat pump is involved. We connect the system to a Bluetooth diagnostic module that records fault codes and live operating data. Within 30–45 minutes we can isolate the root cause, explain repair options, and present a flat-rate quote approved by the Tennessee Board for Licensing Contractors. If you authorize the repair immediately, we usually finish within the same visit.
Do you offer 24/7 emergency heating repair in Tullahoma and the surrounding area?
Yes. Our on-call team is available nights, weekends, and holidays. Because winter temperatures in Tullahoma can dip below freezing, a non-working furnace is an emergency. Call our dedicated hotline and a dispatcher will provide an ETA—typically under 90 minutes within the city limits and two hours for rural addresses in Coffee, Bedford, or Moore counties. There is a modest after-hours diagnostic fee, but all repair work is covered by our standard parts and labor warranty.
How much does heat repair usually cost, and do you offer financing?
Most single-component fixes—such as replacing a capacitor, igniter, or limit switch—range from $150 to $350, including parts, labor, and a one-year warranty. More complex jobs, like blower motor or heat exchanger replacement, can run $600 to $1,800. We provide upfront, flat-rate pricing so you know the total before work begins. For unexpected major repairs, we partner with Synchrony Bank to offer 0% financing for six or 12 months on approved credit, helping you restore comfort without straining your budget.
What can I do to prevent future heating breakdowns in my Tullahoma home?
1. Change or clean filters every 30–60 days to maintain airflow. 2. Schedule a biannual maintenance visit—one in the fall for heating, one in the spring for cooling. 3. Keep supply and return vents unobstructed by furniture or rugs. 4. Install a programmable or smart thermostat to avoid excessive run-times. 5. Ensure the outdoor heat-pump unit (if you have one) is free of leaves and debris. 6. Seal duct leaks and add insulation in attics or crawl spaces to reduce system strain. As part of our Comfort Club maintenance plan, members receive two precision tune-ups, priority scheduling, and repair discounts, extending equipment life and preserving warranty coverage.