- HEP HVAC
- High-efficiency Heat Pumps

High-efficiency Heat Pumps
High-efficiency Heat Pumps | HVAC Unit Replacement | Heating and Air Conditioning | Townsend
Need to lower your energy bills without sacrificing all-season comfort in Townsend? HEP’s high-efficiency heat pumps deliver whisper-quiet heating and cooling while using up to 30% less electricity than conventional systems. Our certified technicians handle every detail of HVAC unit replacement—from precise load calculations and duct inspections to removing the old equipment—so you’re left with nothing but reliable performance and noticeably cleaner indoor air.
Because we’re local, we know Townsend’s humidity swings and chilly mountain mornings firsthand, and we size each system to tackle them with ease. Backed by transparent pricing, flexible financing, and HEP’s “Happy, Efficient, Protected” promise, your new heat pump will keep you cozy for years to come. Schedule your free in-home estimate today and feel the difference tomorrow!
FAQs
What are the main advantages of replacing my existing HVAC system with a high-efficiency heat pump in Townsend?
High-efficiency heat pumps provide both heating and cooling in one unit, operate 2–3 times more efficiently than older furnaces or central air conditioners, and can cut annual energy use by up to 50 percent. Because they run on electricity instead of combustion fuels, they lower carbon emissions and remove the risk of carbon-monoxide leaks. Modern variable-speed compressors also deliver quieter operation, steadier temperatures, and better humidity control—key for Delaware’s humid summers.
Will a heat pump keep my home comfortable during Townsend’s colder winter months?
Yes. Today’s cold-climate heat pumps are engineered to maintain full heating capacity down to about 5 °F and continue operating efficiently even below 0 °F. For the rare occasions when temperatures drop further, most systems are paired with an auxiliary electric strip or existing furnace that automatically engages only when necessary. A proper load calculation and equipment selection ensure you’ll stay comfortable all winter without dramatic spikes in energy use.
How do I know what size heat pump my house needs?
Correct sizing is determined through a Manual J load calculation that factors in square footage, insulation levels, window efficiency, air leakage, orientation, and occupancy. Under-sizing leaves your home chilly; oversizing causes short cycling, humidity issues, and higher operating costs. During your free in-home evaluation, we perform the calculation, inspect ductwork, and recommend the right capacity (measured in tons or BTUs) and efficiency rating (SEER2/HSPF2) for your property.
How much can I expect to save on my utility bills after installing a high-efficiency heat pump?
Savings vary with home size, insulation, and your previous equipment’s efficiency, but most Townsend homeowners see 30–50 percent lower heating costs and 20–40 percent lower cooling costs. For example, replacing an aging 10 SEER air conditioner and 80 % AFUE furnace with a 17 SEER2/9.5 HSPF2 heat pump can trim $700–$1,200 a year from a typical 2,000 sq ft home’s energy bills at current Delmarva Power rates.
Are there rebates or tax incentives available in Townsend for heat pump installations?
Yes. Through 2032, the federal Inflation Reduction Act offers a 30 % tax credit (up to $2,000) for qualifying heat pumps. Delaware’s Energize Delaware program provides rebates of $1,000–$2,000 for high-efficiency units, and Delmarva Power customers can receive up to $1,150 in additional utility rebates. We handle all paperwork and will apply eligible incentives directly to your project quote to minimize your out-of-pocket costs.
How long does it take to replace my old HVAC system with a new heat pump?
Most residential replacements are completed in one full day. Our crew removes the old indoor and outdoor units, installs the new air handler and heat-pump condenser, upgrades the thermostat, and pressure tests and evacuates the refrigerant lines. If duct modifications or electrical upgrades are required, the job can extend to two days. We schedule a final walkthrough to explain system operation, register the warranty, and leave your home as clean as we found it.