Certified Technicians
Certified Technicians | Heat Repair | Heating and Air Conditioning | Ten Mile
When a sudden chill creeps through your Ten Mile home, HEP’s certified technicians arrive fast, tools in hand and smiles on their faces. We diagnose furnaces, heat pumps, and ductless systems with the same care we’d give our own homes, explaining every option in plain language before work begins. From worn ignitors to thermostat troubles, we carry a truck-stock of genuine parts so most fixes happen on the first visit, and every repair is backed by our legendary Happy HEP Guarantee for total peace of mind.
Choose the team neighbors have trusted for decades and feel the warmth return within hours, not days. Whether you call at two in the afternoon or two in the morning, our 24/7 emergency response ensures dependable heat repair that restores comfort without surprise fees. Breathe easy, save energy, and let HEP’s local experts keep winter where it belongs—outside.
FAQs
What types of heating systems do your certified technicians repair in Ten Mile?
Our technicians are certified to diagnose and repair a full range of residential and light-commercial heating equipment, including gas and electric furnaces, heat pumps, dual-fuel systems, ductless mini-splits, and packaged rooftop units. Regardless of the brand or model, we carry common OEM parts on our service trucks to complete most repairs on the first visit.
How quickly can you respond to a no-heat emergency in Ten Mile?
We provide 24/7 emergency service throughout Ten Mile and surrounding communities. Calls received before 5 p.m. are typically serviced the same day, and after-hours emergencies are dispatched within 2 hours. Our local warehouse and fully stocked vans mean we don’t have to wait for parts shipments, so most homes have heat restored the same night.
What signs indicate I should call for professional heat repair instead of troubleshooting myself?
If you notice repeated system cycling, unusual noises (grinding, banging, or screeching), a persistent burning smell, higher-than-normal energy bills, or the furnace simply won’t start, it ’s time to call a certified technician. DIY work on gas lines, high-voltage components, or refrigerant circuits can be dangerous and may void manufacturer warranties. A professional diagnosis ensures safety, code compliance, and long-term reliability.
How much does a typical heating repair cost in Ten Mile?
Our pricing is flat-rate, so you’ll know the exact cost before any work begins. On average, minor repairs such as igniter or flame sensor replacement range from $185–$275. More complex repairs like blower motor or heat exchanger replacement can run $450–$1,200. After a thorough inspection, the technician will explain all options, including repair versus replacement, and help you make an informed decision.
Are your repairs covered by any warranty or guarantee?
Yes. We stand behind every repair with a 1-year parts and labor warranty. If the same component fails within 12 months, we’ll fix it at no additional cost. In addition, all workmanship follows ACCA quality standards, and our technicians are NATE-certified, ensuring your system meets or exceeds manufacturer specifications after service.
How can I prevent future heating breakdowns once my system is repaired?
Preventive maintenance is key. We recommend enrolling in our Comfort Club, which includes two precision tune-ups per year, priority scheduling, a 15% discount on future repairs, and documented service records that protect your equipment warranty. During each visit, we clean critical components, test safety controls, check refrigerant levels (for heat pumps), calibrate thermostats, and verify airflow, significantly reducing the likelihood of unexpected failures.