- HEP HVAC
- HVAC System

HVAC System
HVAC System | Thermostat Upgrades | Heating and Air Conditioning | Tellico Plains
Whether you’re chasing cooler summers along the Tellico River or warding off those crisp Cherokee National Forest nights, HEP’s HVAC experts make comfort effortless with precision thermostat upgrades. Our licensed technicians replace outdated controls with cutting-edge smart models that learn your routine, balance humidity, and fine-tune your heat pump or furnace in real time. The result is whisper-quiet, even temperatures throughout your home and noticeable savings on every utility bill—all managed from an intuitive touchscreen or your phone while you’re exploring Bald River Falls.
From the moment you schedule, we handle everything: compatibility checks, seamless wiring, Wi-Fi setup, and a quick tutorial so you can start tracking energy usage from day one. Backed by 24/7 local support and HEP’s rock-solid workmanship guarantee, these thermostat upgrades give Tellico Plains homeowners the control they deserve and the peace of mind only a hometown team can deliver.
FAQs
Why should I consider upgrading the thermostat on my HVAC system?
Modern thermostats offer far better temperature accuracy, programmability, and energy-saving features than older mercury or basic digital models. In a climate like Tellico Plains—where summers are humid and winters can drop below freezing—precise control prevents over-conditioning, reduces wear on your HVAC equipment, and can cut heating and cooling costs by 8–15 % according to the U.S. Department of Energy.
What types of replacement thermostats are available for homes in Tellico Plains?
You can choose from three main categories: 1. Programmable digital thermostats – let you set daily schedules; great for customers who want savings without extra tech. 2. Wi-Fi smart thermostats – connect to your home network and learn your habits to automate temperature changes. 3. Z-Wave or Zigbee home-automation thermostats – integrate with broader smart-home hubs for whole-house control. We help you pick a model compatible with heat pumps, dual-fuel systems, or conventional gas/electric units common in southeast Tennessee.
Can a smart thermostat really lower my utility bills?
Yes. By automatically setting back the temperature when you are asleep or away, a smart thermostat can save $150–$200 per year on average. Many units use geofencing to detect when all occupants have left and adjust the HVAC system accordingly. Energy-use reports also help you spot inefficient patterns—important in Tellico Plains where electric rates can spike in peak summer months.
Will a new thermostat work with my existing heating and air-conditioning equipment?
In most cases, yes. During our site visit we check the control board, transformer voltage (24 V common wire availability), and staging requirements (single-stage, multi-stage, or heat pump with auxiliary heat). We also verify compatibility with accessories such as humidifiers or dehumidifiers that are common in Monroe County homes. If modifications are needed—like adding a C-wire—we handle that during installation.
How long does professional thermostat installation take and what should I expect?
A standard swap takes about 60–90 minutes. We start by shutting off power to your HVAC system, labeling and removing the old thermostat wires, installing a trim plate if needed, and mounting the new unit. Next, we connect the wires, restore power, and run the thermostat through its setup wizard. Finally, we test heating, cooling, and any auxiliary functions to confirm proper operation and show you how to program or use the app.
Do smart thermostats require Wi-Fi, and what happens if my internet goes down?
Wi-Fi connectivity is needed only for remote control, weather integration, and firmware updates. If your internet service in Tellico Plains is interrupted, the thermostat will continue to follow its stored schedule and maintain temperature locally. Once the connection is restored, it will automatically resync with the app and cloud services.