- HEP HVAC
- Licensed HVAC Specialists

Licensed HVAC Specialists
Licensed HVAC Specialists | Thermostat Upgrades | Heating and Air Conditioning | Tazewell
Enjoy precise, pocket-friendly comfort in every Tazewell season with HEP’s licensed HVAC specialists. Whether your old dial is stuck on “guess and hope” or your programmable unit feels like rocket science, we make control effortless. Our team arrives on time, explains every option in plain English, and installs the latest smart technology that syncs seamlessly with your existing heating and air conditioning system—often in a single visit.
From learning thermostats that sense your habits to Wi-Fi models you can adjust from the lake or the couch, our thermostat upgrades deliver immediate energy savings and year-round peace of mind. Backed by transparent pricing and a no-surprise guarantee, HEP turns temperature troubles into tailored comfort worth bragging about to the neighbors.
FAQs
Why should I consider a thermostat upgrade for my Tazewell home?
Modern thermostats give you precise temperature control, automate heating and cooling schedules, and often include Wi-Fi connectivity so you can adjust settings from your phone. In Tazewell, where temperatures vary widely between seasons, these features help reduce energy waste, extend HVAC equipment life, and improve year-round comfort. Our licensed HVAC specialists also ensure the new thermostat is properly calibrated, maximizing system efficiency and keeping utility costs in check.
What types of modern thermostats do you install, and how do they differ?
We install three main categories: (1) Programmable thermostats that let you pre-set temperature changes for different times of day, (2) Smart thermostats that connect to Wi-Fi, learn your habits, display local Tazewell weather forecasts, and integrate with smart-home platforms, and (3) Zoned or multi-stage thermostats designed for homes with separate comfort zones or variable-speed HVAC systems. During our on-site assessment we’ll explain the pros, cons, and price points of each model to help you choose the best fit for your lifestyle and budget.
Will a smart thermostat be compatible with my existing furnace, heat pump, or air conditioner?
Compatibility depends on factors such as your system’s voltage (low-voltage vs. line-voltage), the number of heating/cooling stages, and whether you have accessories like humidifiers. Our technicians perform a wiring and equipment check before recommending a thermostat. In most Tazewell homes with standard 24-volt HVAC equipment, a smart thermostat will integrate seamlessly. If you have an older or high-voltage setup, we can often add a common-wire adapter or suggest a compatible model that won’t void manufacturer warranties.
How much can I expect to save on energy bills after installing a new thermostat?
National studies by the EPA and ENERGY STAR show that a properly used programmable or smart thermostat can cut heating and cooling costs by 8-15%. Tazewell homeowners typically see $120–$250 per year in savings, depending on usage patterns, insulation levels, and local utility rates. Our technicians configure energy-saving schedules and walk you through app features so you can achieve maximum efficiency from day one.
What does the thermostat installation process involve, and how long will it take?
A standard upgrade visit lasts about 60–90 minutes. We start by shutting off power to your HVAC system, removing the old thermostat, verifying wire labels, and installing a new mounting plate. After wiring and mounting the new unit, we restore power, run a full system test, and connect the thermostat to Wi-Fi (if applicable). Finally, we program initial schedules, update firmware, and provide a quick tutorial so you feel confident operating your new device.
Are there rebates or incentives available in Tazewell for thermostat upgrades?
Yes. Appalachian Power and several Tennessee Valley Authority (TVA) programs occasionally offer instant rebates—typically $25–$75—for qualifying ENERGY STAR certified smart thermostats installed by a licensed HVAC contractor. Federal tax credits may also apply when the upgrade is part of a broader home energy-efficiency improvement. We’ll help you complete any required paperwork and provide proof of professional installation so you can claim every available incentive.