- HEP HVAC
- Certified Technicians

Certified Technicians
Certified Technicians | Thermostat Upgrades | Heating and Air Conditioning | Sunbright
Whether you’re bracing for a frosty Cumberland Plateau winter or trying to beat the Sunbright summer heat, HEP’s certified technicians know that small changes can make a huge impact on comfort and costs. Our team specializes in thermostat upgrades that transform ordinary heating and air conditioning systems into smart, energy-saving powerhouses—often in a single service visit. From seamless installation to personalized programming, we handle every detail so you can enjoy precise temperatures and lower utility bills without lifting a finger.
Ready to control your home’s climate from your phone, cut wasted energy, and get real-time alerts before minor HVAC issues become major headaches? Schedule your thermostat upgrades with HEP today and discover why Sunbright homeowners trust us for fast, friendly service backed by decades of expertise. Comfort has never been this convenient.
FAQs
Why should I consider upgrading my thermostat in Sunbright?
Older thermostats often cycle your HVAC system on fixed schedules or inaccurate temperature readings, which can lead to higher utility costs and uneven comfort. A modern programmable or smart thermostat installed by our certified technicians in Sunbright automatically adapts to your lifestyle, optimizes runtime, and helps you monitor local weather patterns, cutting energy waste by up to 20% while improving indoor comfort year-round.
What types of thermostats do your certified technicians install?
We carry and install a full range of thermostats: 1) basic digital non-programmable units for simple temperature control, 2) 5-2 and 7-day programmable models for routine scheduling, and 3) advanced Wi-Fi smart thermostats that learn your habits, offer remote app control, and integrate with voice assistants such as Alexa, Google Home, and Siri. Our team will recommend the best option based on your HVAC system, budget, and desired features.
How long does a typical thermostat upgrade appointment take?
In most Sunbright homes, a standard thermostat replacement takes 45–90 minutes. This includes removal of the old unit, wiring verification, mounting and level placement of the new thermostat, system testing, Wi-Fi setup (if applicable), and a brief walkthrough so you know how to use every feature. Complex multi-zone systems or additional wiring repairs may extend the visit slightly, but we’ll provide a time estimate before we begin.
Will a new smart thermostat really lower my energy bills?
Yes—when programmed correctly or allowed to self-learn, smart thermostats can reduce HVAC runtime significantly. Features like geofencing, adaptive recovery, and real-time local weather adjustments ensure your equipment only runs when necessary. National EPA studies show average savings of 8–20%, and many Sunbright customers see the investment pay for itself within the first heating and cooling season.
Can you integrate a new thermostat with my existing HVAC system?
Our certified technicians are trained on gas furnaces, heat pumps, dual-fuel systems, and mini-splits. During your appointment we’ll confirm compatibility, inspect the control board, and identify whether a common (C) wire or external power supply is required. If your system lacks the needed wiring, we can usually add a C-wire adapter or new low-voltage line so your upgraded thermostat works seamlessly with your current equipment.
Do I need a Wi-Fi connection for all modern thermostats you offer?
Only smart thermostats require an internet connection for remote control, firmware updates, and energy reports. Basic digital and programmable models operate entirely offline. If you choose a Wi-Fi thermostat but your Sunbright home’s router is far away, we can assess signal strength and recommend range extenders or alternate placement to guarantee reliable connectivity.