- HEP HVAC
- Heat Pumps

Heat Pumps
Heat Pumps | Heat Repair | Heating and Air Conditioning | Speedwell
When the mountain chill sweeps through Speedwell, your heat pump has to perform flawlessly. HEP’s seasoned technicians arrive fast—day or night—with well-stocked vans, advanced diagnostic tools, and a neighborly smile, restoring warmth in one visit whenever heat repair is needed. We service every make and model, from high-efficiency inverter units to traditional split systems, and back our work with transparent pricing and an iron-clad satisfaction guarantee.
Beyond quick fixes, we help you get more from your investment with preventive maintenance plans that trim energy bills and extend equipment life. Pair that proactive care with our air-conditioning expertise and you’ve got year-round comfort handled by a local team that’s been keeping Speedwell homes cozy for decades. Call HEP today and feel the difference true home-town professionals can make.
FAQs
How do I know if my heat pump needs repair or just regular maintenance?
Unusual noises, weak airflow, difficulty reaching the thermostat setting, short cycling (turning on and off quickly), or higher-than-normal utility bills are warning signs that your heat pump likely needs professional repair rather than routine maintenance. During a repair visit, our Speedwell technicians perform a full diagnostic check to pinpoint faulty components, refrigerant issues, or airflow restrictions, then recommend the most cost-effective fix.
What types of heat pump issues do you repair in Speedwell?
We handle everything from refrigerant leaks and frozen outdoor coils to faulty reversing valves, compressor failures, sensor problems, blower motor malfunctions, thermostat errors, clogged condensate drains, and electrical control board issues. Whether you have an air-source, ductless mini-split, or dual-fuel system, our certified team has the tools and OEM parts to restore reliable heating and cooling.
How fast can you respond to a no-heat emergency in Speedwell?
Because winter nights in Claiborne County can dip below freezing, we offer 24/7 emergency service with an average on-site arrival time of 2–4 hours within the Speedwell area. Our trucks are stocked with common replacement parts so most breakdowns are resolved in a single visit, minimizing discomfort and preventing frozen pipes.
Are heat pump repairs covered under warranty?
If your heat pump is still within the manufacturer’s parts warranty (typically 5–10 years for major components) and the failure is due to a covered defect, the replacement part itself is usually free. Labor, refrigerant, and non-covered parts may still incur charges unless you have an extended labor warranty or maintenance agreement with us. We verify serial numbers, file warranty claims on your behalf, and clearly explain any out-of-pocket costs before work begins.
Will repairing my heat pump improve energy efficiency?
Yes. A malfunctioning component—such as a low refrigerant charge, worn blower motor, or sticking reversing valve—forces the system to run longer and consume more electricity. After repair, most homeowners in Speedwell see utility bills drop 10–25 % and enjoy more consistent indoor comfort. We also calibrate the thermostat and check airflow to ensure peak SEER/HSPF performance.
How much does a typical heat pump repair cost in Speedwell?
Minor repairs like replacing a capacitor or defrost sensor can range from $150–$300. Mid-level repairs such as fixing a refrigerant leak or installing a new blower motor fall between $350–$700. Major repairs involving a compressor, reversing valve, or control board may cost $900–$1,800. After our diagnostic assessment we provide a flat-rate quote, so you know the exact price before we start any work.