- HEP HVAC
- Emergency Repairs

Emergency Repairs
Emergency Repairs | Air Conditioning | Heating and Air Conditioning | Speedwell
When the Tennessee heat strikes Speedwell and your air conditioning sputters, HEP’s certified technicians are ready 24/7 to swoop in with fast, transparent, and reliable emergency repairs. We arrive in fully stocked trucks, diagnose the problem on the spot, and explain every option before any work begins—so you can make an informed decision without surprises. From refrigerant leaks to frozen coils, no AC crisis is too big or too small for our team, and every repair is backed by a satisfaction guarantee.
Choosing HEP means partnering with neighbors who genuinely care about your comfort and safety. We’re committed to restoring cool, refreshing airflow as quickly as possible, treating your home with respect, and cleaning up before we leave. Get your air conditioning back up to speed today and discover why Speedwell families have trusted HEP for decades.
FAQs
What qualifies as an AC emergency and when should I call for immediate repair in Speedwell?
An AC emergency is any situation where your cooling system has completely stopped working, is blowing warm air in extreme heat, is leaking refrigerant or water, or is producing burning smells or sparking noises. These issues can threaten your comfort, safety, or property, so you should contact our Speedwell emergency repair team as soon as you notice them. We’ll walk you through basic safety steps over the phone and dispatch a certified technician right away.
How quickly can your technicians arrive for emergency AC repairs in Speedwell?
Because we keep fully stocked service vehicles in the Speedwell area, our on-call technicians can typically be at your door within 60–90 minutes of your call, day or night. During severe weather events or community-wide outages, arrival times may be longer, but we always prioritize true no-cool and safety-related emergencies first and keep you updated on the ETA.
Are your emergency repair services available after hours, weekends, and holidays?
Yes. Our emergency heating and air conditioning hotline is staffed 24 hours a day, 365 days a year—including weekends and all major holidays. You will never reach an answering machine; our live dispatchers coordinate crews in real time, ensuring help is on the way no matter when your AC problem strikes.
What brands and systems do you service during emergency calls?
Our EPA-certified technicians are trained to diagnose and repair all major residential and light-commercial air conditioning brands, including Carrier, Trane, Lennox, Rheem, Goodman, York, and more. We service central AC units, heat pumps, ductless mini-splits, rooftop units, and packaged systems. We carry common replacement parts on our trucks to resolve most failures in a single visit.
How much will an emergency AC repair cost and do you provide upfront pricing?
Emergency service does carry a slightly higher diagnostic fee to cover overtime labor and rapid response logistics, but you will always receive a written, flat-rate quote before any work begins. The total cost depends on the part or labor required; once we diagnose the fault, we review all options—repair, temporary fix, or replacement—so you can make an informed decision without hidden charges.
What can I do to prevent future emergency breakdowns of my air conditioner?
Regular maintenance is the best defense against sudden failures. Schedule a spring tune-up to clean coils, check refrigerant levels, and test electrical components. Replace or clean filters every 30–60 days, keep outdoor condenser coils clear of debris, and note any unusual noises or performance changes early. Enrolling in our Speedwell Comfort Club maintenance plan provides two precision tune-ups per year, priority scheduling, and repair discounts, greatly reducing the likelihood of emergency calls.