Industry-leading Warranties
Industry-leading Warranties | HVAC Unit Replacement | Heating and Air Conditioning | Sparta
When it’s time for an HVAC unit replacement in Sparta, HEP is the team locals trust for comfort that lasts. Our certified technicians evaluate your home’s exact heating and cooling needs, remove your outdated system, and install a high-efficiency unit—all in a single, streamlined visit. You’ll feel the difference in air quality and monthly energy savings right away, and you’ll have a friendly crew on call 24/7 if you have questions after we leave.
What really sets HEP apart is our industry-leading warranty protection. Every new system comes with up to 10 years of parts and labor coverage, plus complimentary annual tune-ups that keep your investment running at peak performance. With transparent pricing, easy financing options, and a rock-solid guarantee, you get total peace of mind along with year-round comfort.
FAQs
What makes your HVAC replacement warranties in Sparta “industry-leading”?
Our warranties combine extended coverage periods with both parts and labor protection. Every replacement system we install comes with a 10-year manufacturer’s parts warranty, a 10-year labor warranty backed by our company, and optional coverage that extends certain components (compressors, heat exchangers) up to 12 years. In addition, we include a No-Lemon guarantee—if a major component fails twice within the warranty window, we replace the entire unit at no charge.
How long are parts and labor actually covered?
• Parts: 10 full years on all factory-installed components once the unit is registered. • Labor: 10 full years for any warrantable repair we perform. • Key components: Compressors and heat exchangers may be covered up to 12 years with our upgraded plan. • Accessories: Thermostats, UV lights, and IAQ add-ons carry a 5-year parts warranty and 1-year labor unless the enhanced plan is purchased.
Do I have to register my new HVAC system to activate the warranty?
Yes. Manufacturers require online registration within 60 days of installation to unlock the full 10-year parts coverage. We handle the registration on your behalf the day the project is completed and provide you with a confirmation certificate for your records.
Is the warranty transferable if I sell my Sparta home?
Absolutely. You can transfer the remaining balance of both the manufacturer’s warranty and our labor warranty to the next homeowner for a one-time $99 administrative fee. The transfer must be completed within 90 days of closing to remain valid, boosting your property’s resale value.
What maintenance do I need to perform to keep the warranty valid?
Annual professional maintenance is required. We recommend—and document—one heating and one cooling tune-up each year. Skipping maintenance could void labor coverage and shorten parts protection. Enrolling in our Comfort Club plan satisfies the requirement automatically and locks in discounted repair rates even after the warranty expires.
Will I have any out-of-pocket costs during the warranty period?
If the repair is warrantable and you have kept up with maintenance, you will pay nothing for covered parts or labor. Non-covered items such as filters, cosmetic components, or damage from power surges, flooding, or neglect are billable. After 10 years, you are responsible for labor unless you opt for an extended service agreement at the time of installation.