Background-checked Technicians
Background-checked Technicians | Heating and Air Conditioning | Soddy-Daisy
When the Tennessee temps swing from summer scorchers to frosty winter mornings, you want a crew you can trust inside your home. Every HEP technician who walks through a Soddy-Daisy doorway has passed a rigorous background check and ongoing drug screenings, so you can welcome us with total confidence. We arrive in clearly marked vehicles, respect your space like it’s our own, and explain every option before any work begins—no surprises, just dependable service and neighborly courtesy.
From tune-ups to full system replacements, our experts keep your comfort humming with precision diagnostics, transparent pricing, and workmanship backed by rock-solid guarantees. Whether you need rapid repairs at midnight or a preventative maintenance plan that stretches equipment life, HEP is your one-call solution for heating and air conditioning that performs as promised—season after season, year after year.
FAQs
What does it mean that your technicians are background-checked?
Before any technician is hired, we conduct a comprehensive screening that includes national criminal history, sex-offender registry, driving record, and identity verification. Only candidates who pass every step and meet our strict ethical standards are allowed to enter our customers’ homes. We repeat this screening periodically to ensure ongoing compliance.
Why is having a background-checked technician important for my HVAC service?
Allowing someone into your home requires trust. A background-checked technician gives you peace of mind that the person repairing your furnace or air conditioner has been vetted for criminal history and professional integrity. This extra safeguard protects your family, your property, and ensures a safer, more comfortable service experience.
What HVAC services do your background-checked technicians provide in Soddy-Daisy?
Our team handles the full range of heating and cooling needs, including seasonal maintenance, emergency repairs, new system installation, indoor air-quality solutions, ductwork inspections, and energy-efficiency upgrades. Whether you have a gas furnace, heat pump, or high-efficiency AC, a fully vetted technician will arrive with the tools and training to get the job done right.
How quickly can a background-checked technician get to my home in Soddy-Daisy?
We base our dispatch times on Soddy-Daisy ZIP codes, traffic patterns along US-27 and Dayton Pike, and technician availability. In most cases we can provide same-day service and, for emergencies, a technician can usually be at your door within 2–4 hours. When you call, our dispatcher will give you a real-time arrival window and text you the technician’s bio and photo for easy identification.
Are your background-checked technicians also certified and insured?
Yes. Every technician holds EPA Section 608 certification for refrigerant handling and maintains factory training on major brands such as Trane, Carrier, and Rheem. We carry full liability and workers’ compensation insurance, so you are never financially liable for accidents or property damage during service.
How do I schedule an appointment with a background-checked technician?
You can book 24/7 by calling our local Soddy-Daisy number, using the online scheduler on our website, or texting us. Just provide your contact information, the type of HVAC issue, and preferred time slot. We’ll match you with the next available vetted technician, confirm the appointment by email or text, and send reminders as the visit approaches.