Heat Pumps
Heat Pumps | Heat Repair | Heating and Air Conditioning | Signal Mountain
Nestled atop Signal Mountain, your comfort faces everything from crisp, fog-cooled mornings to summer afternoons that beg for a blast of chilled air. That’s where HEP Heat, Air & Plumbing comes in—bringing decades of expertise with heat pumps, furnaces, and high-efficiency air conditioners that keep your home perfectly balanced all year long. Whether it’s fine-tuning a dual-fuel system or swapping a tired compressor, our licensed technicians arrive on time, roll out protective floor covers, and get straight to work so you can get back to enjoying the view.
If your system falters when you need it most, our 24/7 hotline puts fast, dependable heat repair just a call away. We stock our vans like mobile warehouses, which means most fixes happen on the first visit, backed by transparent pricing and our 100% satisfaction guarantee. From preventive maintenance plans to energy-saving upgrades, HEP is committed to lowering your utility bills while raising the bar on comfort for every household on the mountain.
FAQs
How do I know if my heat pump in Signal Mountain needs professional repair?
Watch for warning signs such as reduced heating or cooling output, rooms that never reach the thermostat setting, short-cycling (the unit switches on and off rapidly), ice forming on the outdoor unit during mild weather, unusual noises like grinding or squealing, or utility bills that suddenly spike. If you notice one or more of these symptoms, shutting the system down and calling for service quickly can prevent a minor part failure from turning into a major—and more expensive—repair.
How fast can you get a technician to my home for heat pump repair in Signal Mountain?
We provide same-day service for most calls placed before noon and 24/7 emergency dispatch for no-heat situations when outdoor temperatures drop below 40 °F. Because we’re headquartered less than 15 minutes from most Signal Mountain neighborhoods, our average arrival time is 1–2 hours after you approve the service call. Our trucks are fully stocked, allowing us to complete 85 % of repairs on the first visit.
Do you service all brands and models of heat pumps and conventional HVAC systems?
Yes. Our NATE-certified technicians are factory-trained to diagnose and repair every major brand, including Trane, Carrier, Rheem, Lennox, Daikin, American Standard, Bosch, and Mitsubishi mini-splits. We also handle dual-fuel systems that combine a heat pump with a gas furnace, as well as traditional air conditioners, electric furnaces, and air handlers. Warranty-approved parts are used so any remaining manufacturer coverage stays intact.
How much does a typical heat pump repair cost in the Signal Mountain area?
Minor fixes such as capacitor or contactor replacement usually range from $150–$300. Mid-level repairs like a defrost control board, indoor fan motor, or refrigerant leak seal average $400–$750. Major repairs—including outdoor compressor or reversing valve replacement—can run $1,200–$2,500, depending on equipment age and refrigerant type. We provide a flat-rate, written quote after diagnosis, and we waive the trip charge if you authorize the repair on the spot.
What can I do to prevent future heat pump breakdowns?
1) Change or clean your air filter every 30–60 days. 2) Keep the outdoor coil clear of leaves and debris and trim vegetation back at least 18 inches. 3) Schedule professional maintenance each spring and fall to calibrate refrigerant levels, clean the coils, test electrical components, and verify thermostat settings. 4) Install a surge protector to shield the control board from power spikes common in mountain storms. 5) Consider enrolling in our Comfort Club, which includes two tune-ups a year, priority scheduling, and a 10 % discount on any parts that might still be needed.
Why choose your team for heat pump heating and air conditioning service in Signal Mountain?
We’re a locally owned, BBB-accredited company that has been serving Hamilton County for over 25 years. All technicians are background-checked, drug-screened, and NATE-certified. We quote flat, upfront prices, back our repairs with a 1-year parts and labor warranty, and offer flexible financing on repairs over $500. Because Signal Mountain’s elevation and micro-climate pose unique challenges, we stock high-efficiency cold-weather heat pumps designed for reliable performance even when temperatures dip below freezing.