- HEP HVAC
- Certified HVAC Pros

Certified HVAC Pros
Certified HVAC Pros | Heating and Air Conditioning | Shelbyville
When Shelbyville families think comfort, they think HEP’s certified HVAC pros. From precision tune-ups that slash utility bills to seamless system replacements that never miss a beat, we bring decades of know-how right to your doorstep. Our technicians are rigorously trained, background-checked, and equipped with the latest diagnostic tools, so your heating and air conditioning needs are solved the first time—every time.
Whether you’re facing a frosty winter night or sweltering summer afternoon, we’re ready 24/7 with fast arrivals, honest pricing, and workmanship backed by iron-clad guarantees. Join your neighbors who trust HEP for cleaner indoor air, smarter thermostats, and energy-saving solutions that keep Shelbyville comfortable all year long.
FAQs
What HVAC services do Certified HVAC Pros offer in Shelbyville?
Our team handles every aspect of heating, ventilation, and air-conditioning for both homes and light-commercial properties. Services include new system design and installation, replacement of aging furnaces, air conditioners, heat pumps, and ductless mini-splits, routine tune-ups, seasonal maintenance plans, thermostat upgrades, duct repair and sealing, indoor air-quality solutions (humidifiers, dehumidifiers, air cleaners, UV lights), and full diagnostic and repair work on all major brands. We also provide free in-home comfort consultations and load calculations to ensure each system is sized correctly for Shelbyville’s hot, humid summers and cool winters.
How often should I schedule maintenance for my heating and cooling system?
We recommend two professional tune-ups a year—one in early spring for your cooling equipment and another in the fall for your heating equipment. Regular maintenance keeps components clean, verifies refrigerant charge, checks safety controls, lubricates moving parts, and catches small issues before they cause breakdowns. Well-maintained systems in Shelbyville typically run 15–20 % more efficiently, experience fewer emergency repairs, and can last 3–5 years longer than neglected units. Enrolling in our Comfort Club maintenance plan locks in priority service, documented service records, and discounts on parts and labor.
Are your technicians licensed and insured in Tennessee?
Yes. Every field technician is licensed by the Tennessee Board for Licensing Contractors, carries full liability and workers’ compensation insurance, and maintains EPA Section 608 refrigerant certification. Most are also NATE-certified, meaning they have passed rigorous national exams on core HVAC knowledge and specialty areas such as gas heating and air distribution. We pull all required local permits, adhere to Shelbyville-Bedford County building codes, and back our workmanship with a 100 % satisfaction guarantee.
Do you provide 24/7 emergency HVAC repair in Shelbyville?
Absolutely. Heating or cooling failures rarely happen at convenient times, so our dispatch center answers calls 24 hours a day, 365 days a year—including holidays. A certified technician is usually on site within two hours for Shelbyville addresses. Our service vans are stocked with common motors, capacitors, contactors, and refrigerants, allowing us to fix most problems on the first visit. There are no after-hours surcharges for Comfort Club members.
How can I improve energy efficiency and lower my utility bills with my current HVAC system?
Start by replacing or washing filters monthly during peak use, keeping outdoor condenser coils free of debris, and setting your thermostat a few degrees higher in summer and lower in winter. Adding a programmable or Wi-Fi thermostat can cut energy use by up to 10 %. We also recommend sealing and insulating ductwork, ensuring attic insulation meets R-38 or higher, and scheduling an annual airflow and refrigerant check. If your unit is over 10 years old, upgrading to a high-SEER2 air conditioner or dual-fuel heat pump could cut cooling costs by 30 – 40 % while qualifying for utility rebates and federal tax credits.
What financing or rebate options are available for a new HVAC installation?
Certified HVAC Pros partners with several lenders to offer 0 % interest for 12–18 months, low-payment plans up to 120 months, and no-credit-check lease options. We handle paperwork for manufacturer rebates (often $200–$1,000 on qualifying high-efficiency equipment) and TVA EnergyRight incentives. Homeowners may also claim up to $2,000 in federal tax credits under the Inflation Reduction Act for eligible heat pumps, furnaces, and advanced controls. During your free estimate, we’ll present all current promotions, run a cost-vs-savings analysis, and help you choose the best payment solution for your budget.