Heat Pumps

HEP HVACHeat Pumps

Heat Pumps | Thermostat Upgrades | Heating and Air Conditioning | Sharps Chapel

Whether you’re bracing for a brisk winter morning on Norris Lake or trying to keep cool through a humid East Tennessee afternoon, HEP’s heat pump experts in Sharps Chapel make comfort effortless. Our technicians replace outdated controls with today’s smartest solutions, pairing your reliable heating and air conditioning system with precise thermostat upgrades that learn your routines, fine-tune efficiency, and let you adjust temperatures from anywhere.

Homeowners love the instant savings—up to double-digit reductions on monthly utility bills—along with perks like zoned comfort, maintenance alerts, and voice-assistant compatibility. Ready to modernize your Sharps Chapel home? Schedule your thermostat upgrades with HEP today and experience a new level of convenience, control, and year-round peace of mind.

FAQs

Why should I upgrade the thermostat on my heat-pump system in Sharps Chapel?

Modern smart or programmable thermostats fine-tune the way your heat pump runs, matching output to Sharps Chapel’s mild winters and humid summers. Precise temperature control, automatic scheduling, remote app access, and adaptive learning can cut energy use by 10–20 %, reduce wear on the compressor, and keep indoor temperatures steadier than older mercury or basic digital models.

Which thermostat models are compatible with my existing heat pump and auxiliary heat?

Most current Wi-Fi and learning thermostats—such as ecobee, Honeywell T-series, Google Nest, and Emerson Sensi—offer specific heat-pump wiring terminals (O/B, AUX, and C). During our in-home assessment we verify: 1) system voltage (24 VAC low-voltage only), 2) number of stages of heating/cooling, 3) presence of emergency heat strips, and 4) whether a common (C) wire is available or needs to be added. We then recommend a unit that supports heat-pump balance points, dual-fuel control if you have a backup furnace, and outdoor temperature lockouts.

Can upgrading my thermostat really lower my utility bills?

Yes. TVA data show that in East Tennessee, every 1 °F of setback for eight hours can save roughly 2 % on heating or cooling costs. Smart thermostats automate these set-backs and use geofencing to avoid conditioning an empty home. Over a year, customers in Union County typically recoup the cost of the thermostat ($150–$300) through $10–$20 per month in electricity savings, especially during peak-rate winter mornings.

Do I need a professional to install a new thermostat, or can I do it myself?

If you are comfortable turning off the breaker, matching wire labels, and navigating Wi-Fi setup, a DIY install is possible. However, professional installation ensures: 1) correct heat-pump reversing-valve orientation (O vs. B), 2) proper configuration of auxiliary heat stages, 3) verification of firmware updates, and 4) preservation of manufacturer warranty. Our certified technicians complete most installs in under an hour and provide a tutorial before leaving.

What is the typical process and timeline for a thermostat upgrade with your company?

1) Phone or online scheduling—choose a convenient 2-hour arrival window. 2) On-site evaluation—technician confirms wiring, tests heat-pump operation, and discusses thermostat options (15–20 min). 3) Installation—mounting, wiring, Wi-Fi pairing, and equipment configuration (30–45 min). 4) Customer training—walk-through of mobile app, energy-saving settings, and voice-assistant integration (15 min). 5) Follow-up—free phone support for 30 days. In most cases, the entire visit is completed in about 90 minutes.

Are there any rebates or incentives for thermostat upgrades in Sharps Chapel or Tennessee?

Yes. Through the TVA EnergyRight program, Union County residents can receive a $50 digital rebate when installing an eligible ENERGY STAR® smart thermostat through a Quality Contractor Network member (which we are). In addition, many utility providers offer seasonal bill credits for enrolling the new thermostat in demand-response programs. Federal tax credit 25C also allows you to claim 30 % of the cost (up to $150) for qualified thermostats when paired with a high-efficiency heat pump.

HEP HVAC
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(423) 228-7742