- HEP HVAC
- Factory-trained Technicians

Factory-trained Technicians
Factory-trained Technicians | Dehumidifier Installation | Heating and Air Conditioning | Sharps Chapel
When summer humidity has your Sharps Chapel home feeling more like a greenhouse than a retreat, call in HEP’s factory-trained technicians. Our heating and air conditioning team specializes in precise dehumidifier installation that integrates seamlessly with your existing HVAC system, pulling excess moisture from every corner of the house while helping your AC run more efficiently. We arrive on time, protect your floors and furnishings, and fine-tune each unit so you can say goodbye to sticky air, musty odors, and mold worries.
From the moment you schedule your appointment to the final walkthrough, you’ll notice the HEP difference: transparent pricing, local technicians who treat you like a neighbor, and a satisfaction guarantee backed by decades of East Tennessee expertise. Enjoy healthier air, lower energy bills, and year-round comfort—reach out today and let us make your Sharps Chapel home the driest, coziest spot on Norris Lake.
FAQs
Why should I hire factory-trained technicians for dehumidifier installation instead of doing it myself?
Whole-home dehumidifiers must be sized, wired, and ducted correctly to work safely and efficiently. Our Sharps Chapel installers receive factory training on the exact models we sell, so they know the proper airflow requirements, refrigerant handling procedures, and electrical specifications. Professional installation protects the manufacturer’s warranty, ensures the unit meets local building codes, and prevents common DIY mistakes such as poor drainage or undersized duct connections that can lead to water damage or mold growth.
How do I know what size dehumidifier my Sharps Chapel home needs?
A dehumidifier’s capacity is measured in pints of moisture removed per day. During our free in-home assessment, a technician measures square footage, ceiling height, basement or crawl-space conditions, insulation levels, and typical indoor humidity readings. We use industry-accepted Manual J load-calculation software to determine the optimal capacity so the equipment cycles properly without short-running or overworking. Correct sizing maximizes moisture removal, energy efficiency, and equipment life.
What is involved in a professional dehumidifier installation, and how long does it take?
Most whole-home installations are completed in four to six hours. The process includes: 1) confirming location and capacity, 2) adding a dedicated return or supply connection to the existing HVAC ducts, 3) running a pitched PVC condensate drain line to a floor drain or condensate pump, 4) installing a new 120- or 240-volt circuit or low-voltage control wiring to your HVAC controller, 5) sealing all joints to prevent air leaks, and 6) calibrating the humidistat and testing for proper airflow, temperature, and RH levels. We leave your home clean and review operating instructions before we leave.
Will a whole-home dehumidifier increase my energy bills?
A dehumidifier does consume electricity, but lowering indoor humidity allows you to raise your thermostat setting 2–3 °F while feeling just as comfortable. Because your air conditioner no longer has to run as long to wring out moisture, many homeowners see little to no net increase in utility costs—and some report savings, particularly during muggy Sharps Chapel summers. We install ENERGY STAR®-rated units with variable-speed blowers to keep operating costs minimal.
How often does a whole-home dehumidifier need maintenance, and do you offer service plans?
Routine care is simple: clean or replace the air filter every six months and ensure the condensate drain stays clear. Once a year, our technicians inspect the evaporator coil, blower wheel, float switch, and humidistat, and verify refrigerant pressures. We offer a Comfort Club plan that includes two maintenance visits per year, priority scheduling, and discounts on repairs, helping you avoid unexpected breakdowns and prolonging equipment life.
Are there any warranties or guarantees with your dehumidifier installations in Sharps Chapel?
Yes. Most manufacturers provide a 5-year parts warranty on compressors and coils when the unit is installed by a licensed, factory-trained technician. Our company adds a 1-year labor warranty and a 100 % satisfaction guarantee: if you are not happy with the performance within the first year, we will make it right at no additional cost. All warranties are registered with the manufacturer before we leave your home, and you’ll receive written documentation for your records.