Preventative Maintenance Plan

HEP HVACPreventative Maintenance Plan

Preventative Maintenance Plan | Heat Repair | Heating and Air Conditioning | Sewanee

When winter mornings settle over Sewanee, you deserve a home that wakes up warm and ready. HEP’s preventative maintenance plan keeps your heating and air conditioning system humming season after season, reducing surprise breakdowns and catching minor issues before they become major expenses. Our certified technicians clean, calibrate, and test every critical component, ensuring peak efficiency, lower utility bills, and dependable comfort—so you can focus on mountain views instead of thermostat woes.

Should a sudden chill sneak in, your plan grants priority scheduling and exclusive discounts on heat repair services. One call and our friendly team arrives stocked with genuine parts and the know-how earned from decades of serving Tennessee homes. Stay cozy, save money, and rest easy knowing HEP is on watch 24/7, ready to keep your Sewanee sanctuary perfectly heated all year long.

FAQs

What does your preventative maintenance plan for heating and air conditioning include?

Our plan provides two precision tune-ups each year—one before the cooling season and one before heating season. Each visit covers a 20-plus point inspection, cleaning of coils and burners, tightening of electrical connections, lubrication of moving parts, safety-control testing, thermostat calibration, filter replacement, and a written performance report. Members also receive priority scheduling, a 10 % discount on repairs, and no overtime fees.

How often should I schedule service for my HVAC system in Sewanee’s climate?

Because Sewanee experiences humid summers and chilly mountain winters, we recommend maintenance twice a year: a spring visit for your air conditioner and a fall visit for your furnace or heat pump. This timing keeps the equipment operating efficiently during the seasons when it works hardest and helps you avoid unexpected breakdowns.

Will regular maintenance really lower my energy bills and extend equipment life?

Yes. A tuned system operates up to 20 % more efficiently, which can noticeably reduce monthly utility costs. Clean coils and filters allow proper airflow, calibrated controls prevent short-cycling, and well-lubricated motors draw less amperage. These factors cut wear on parts, so furnaces and air conditioners typically last 2–3 years longer than neglected units. Many manufacturers also require documented maintenance to keep warranties valid.

What warning signs mean I need heat repair instead of just maintenance?

Schedule a repair visit if you notice no heat or weak airflow, cold spots throughout the home, unusual noises such as banging or squealing, frequent cycling, a sudden rise in energy bills, or the odor of gas or burning dust that doesn’t clear after the first few heating minutes. These issues point to failing components—igniters, blower motors, limit switches, or heat exchangers—that need immediate attention rather than a routine tune-up.

Are your technicians qualified to work on all brands and types of heating and cooling equipment?

Absolutely. Our NATE-certified technicians receive ongoing factory training and are equipped to service gas and electric furnaces, heat pumps, ductless mini-splits, and traditional split-system air conditioners from all major manufacturers, including Trane, Carrier, Lennox, Rheem, Goodman, and others. We use OEM or high-quality replacement parts and follow manufacturer specifications on every job.

Do you offer emergency heat repair in Sewanee, and how fast can you respond?

Yes, we provide 24/7 emergency heating repair throughout Sewanee and surrounding Cumberland Plateau communities. Calls received before 10 p.m. are usually answered within two hours; overnight calls are prioritized for first-thing-in-the-morning service unless a safety risk is present. Maintenance-plan members receive first-in-line status and pay no after-hours premium.

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(423) 228-7742