Certified Technicians
Certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Rogersville
When your old system can’t keep up with Rogersville’s shifting seasons, HEP’s certified technicians bring comfort back fast. We start with a detailed assessment of your home, explain every option in plain language, and install energy-efficient equipment tailored to your space and budget. From punctual arrivals to spotless clean-ups, our team treats your home as carefully as we would our own—backed by decades of experience and a 100% Satisfaction Guarantee.
Choosing HEP for HVAC unit replacement means lower utility bills, improved indoor air quality, and the peace of mind that comes from factory-trained pros handling every bolt and wire. Whether your furnace fizzles on the coldest night or your AC limps through a humid afternoon, we’re on call 24/7 for Rogersville neighbors who refuse to settle for less than perfect comfort. Reach out today and feel the difference tomorrow.
FAQs
How do I know if I need to replace my HVAC unit instead of repairing it?
Several warning signs point toward replacement: the system is 12–15+ years old, repairs are becoming frequent or exceed 30% of the cost of a new unit, energy bills keep climbing despite maintenance, temperatures are uneven from room to room, or the system still uses R-22 refrigerant, which is now discontinued. Our certified technicians will perform a full load calculation and diagnostic test at your Rogersville home to confirm whether repair or full replacement is the most cost-effective solution.
What is included in your HVAC replacement service in Rogersville?
Our turnkey service covers everything: an in-home consultation and Manual J load calculation, assistance selecting the right SEER2-rated equipment, removal and eco-friendly disposal of the old unit, installation of the new air handler, condenser, thermostat, and any required duct modifications, plus startup testing and homeowner training. Local permits, code compliance, and a final quality-control inspection are handled entirely by our NATE-certified and state-licensed technicians.
How long does a typical HVAC replacement take, and will I be without heating or cooling?
Most standard change-outs are completed in a single day—typically 4–8 hours. Complex jobs involving ductwork or electrical upgrades can take 1–2 days. You will be without heating or cooling only while we disconnect the old system and tie in the new one; we schedule replacements at times that minimize disruption and can provide temporary space heaters or portable AC units on request during extreme weather.
Are your technicians certified and insured, and what brands do you install?
Yes. Every field technician is NATE-certified, EPA Section 608 certified for refrigerant handling, and fully insured for liability and workers’ compensation. We are also an authorized dealer for Trane, Carrier, Rheem, and Goodman, but we service and replace all major makes and models. Our training is updated twice a year to keep pace with new high-efficiency and smart-home technologies.
How much does a new HVAC system cost, and do you offer financing?
In Rogersville, a typical 14–16 SEER2 heat-pump or gas split system runs between $5,800 and $9,500 installed, while high-efficiency variable-speed units average $10,000–$14,000. The exact price depends on size, efficiency rating, ductwork condition, and add-ons like indoor-air-quality equipment. We partner with multiple lenders to provide 0% APR promotional financing for up to 18 months or low-interest plans up to 120 months, subject to credit approval.
Will a new HVAC unit lower my energy bills, and what kind of warranty is provided?
Absolutely. Upgrading from a 10 SEER system to a 16 SEER2 unit can cut cooling costs by 30–40%, and modern variable-speed blowers improve comfort while reducing electricity use year-round. We register every installation with the manufacturer, so you receive a 10-year parts and compressor warranty. Our company adds a 2-year labor warranty and offers optional maintenance plans that keep your warranty valid and further boost efficiency.