- HEP HVAC
- Gas Furnaces

Gas Furnaces
Gas Furnaces | Heat Repair | Heating and Air Conditioning | Rogersville
When the winter chill settles over Rogersville, homeowners trust HEP to keep every room warm and every breath comfortable. Our certified technicians specialize in servicing and installing high-efficiency gas furnaces, seamlessly integrating them with your home’s heating and air conditioning system to maximize comfort and minimize energy costs. Whether it’s an unexpected breakdown at midnight or a routine tune-up, we arrive promptly with fully stocked vans, transparent pricing, and a neighborly smile.
From rapid diagnostics to precise part replacements, our team treats each job like it’s their own home—because around here, reputation matters. If your furnace sputters, cycles endlessly, or refuses to start, one call to HEP brings dependable heat repair that lasts through the hardest freeze. Experience the hometown service Rogersville counts on and feel the warmth return in minutes, not days.
FAQs
How can I tell whether my gas furnace in Rogersville needs a repair or a full replacement?
Age and repair frequency are the biggest indicators. If your furnace is 15–20 years old, needs repairs more than once a season, or your energy bills keep rising even after filter changes, a replacement is usually more cost-effective. For newer units (under 10 years) experiencing a single issue—such as short cycling, odd noises, or uneven heating—a targeted repair will normally restore full performance.
What immediate steps should I take if my furnace suddenly stops producing heat?
1) Make sure the thermostat is set to “Heat” and above the current room temperature. 2) Check that the furnace switch (looks like a light switch on or near the unit) is in the ON position. 3) Inspect the breaker panel for a tripped furnace circuit breaker. 4) Confirm the furnace filter isn’t clogged; a dirty filter can trigger a safety shutdown. 5) If you smell gas, turn off the main gas valve, leave the house, and call your gas company and our emergency line. If none of these solves the problem, schedule service—continuing to operate or reset the system repeatedly can damage the heat exchanger.
How often should I schedule professional maintenance for my gas furnace and central air system?
We recommend a precision tune-up once a year for the furnace (ideally in early fall) and another for the A/C (in spring). Regular service keeps the warranty valid, reduces unexpected breakdowns by up to 95 %, improves efficiency 10-20 %, and documents carbon-monoxide safety tests, which is especially important for gas furnaces.
Are there any rebates or incentives in Rogersville for upgrading to a high-efficiency gas furnace?
Yes. Tennessee Valley Authority (TVA) EnergyRight® offers rebates for ENERGY STAR® high-efficiency gas furnaces that meet AFUE requirements, and many local utilities provide bill credits for smart thermostats. Federal tax credits of up to $600 are also available through the Inflation Reduction Act for qualifying equipment installed before 2032. We’ll handle the paperwork and confirm eligibility during the estimate.
How long does a typical heat repair visit take and what should I expect it to cost?
Most diagnosis-and-repair calls in Rogersville take 60–120 minutes. Simple fixes such as igniter replacement or sensor cleaning fall on the shorter end and usually cost between $150–$300 including parts. More involved repairs—blower motors, gas valve replacement—can take up to three hours and range from $350–$800. You’ll receive a flat-rate price before work begins, with no overtime charges for evening or weekend emergencies.
Is it safe to keep running my furnace if I notice a faint gas odor?
No. Even a slight gas smell can signal a leak that poses fire and carbon-monoxide hazards. Turn off the thermostat, shut off the gas supply valve to the furnace if you can do so safely, ventilate the area by opening windows, leave the building, and call 911 or your gas utility from outside. Once the utility has cleared the area, contact us for an inspection and repair. Do not relight the furnace until a certified technician verifies the system is safe.