- HEP HVAC
- System Replacement

System Replacement
System Replacement | Air Conditioning | Heating and Air Conditioning | Rogersville
When Rogersville’s summer heat hits its stride, you deserve an air conditioning system that keeps every corner of your home refreshingly cool without breaking the bank. HEP’s certified technicians specialize in seamless system replacement, pairing the latest high-efficiency units with precision installation to ensure quiet operation, lower energy bills, and consistent comfort year-round. From removing your outdated equipment to optimizing ductwork and smart-thermostat integration, we handle every detail so you can get back to enjoying lazy porch evenings and restful sleep.
Choosing HEP means choosing a neighbor who treats your home like their own. We back our workmanship with industry-leading warranties, upfront pricing, and flexible financing options tailored to Rogersville homeowners. Ready to swap frustration for dependable climate control? Call or click today, and let HEP deliver the worry-free air conditioning upgrade your family will feel for years to come.
FAQs
How do I know when it’s time to replace my central air conditioner instead of repairing it?
Most systems in Rogersville last 12–15 years. If your unit is in that age range, needs frequent repairs, uses R-22 refrigerant, or your summer utility bills keep rising, replacement is usually more cost-effective than another major repair. A technician can perform a cost-benefit analysis that compares the price of the repair against the savings a new, high-efficiency system would deliver.
What size and SEER2 rating air conditioner does my Rogersville home need?
Proper sizing is based on a Manual J load calculation that factors in square footage, insulation levels, window types, sun exposure, and even local humidity. Oversizing leads to short-cycling and high humidity, while undersizing leaves you uncomfortable on 90 °F days. In our climate zone, most homes fall between 1.5 and 4 tons of cooling. The 2023 federal minimum efficiency is 14.3 SEER2 for the Southeast, but we often recommend 15–18 SEER2 models because they balance upfront cost with long-term energy savings.
How long will a complete HVAC system replacement take, and will I be without cooling?
A straightforward change-out of the indoor air handler/coil and outdoor condenser normally takes one full working day. If new ductwork, electrical upgrades, or a pad relocation are needed, the job can extend to two days. We try to schedule installations early in the morning and maintain temporary cooling if extreme heat is forecast so you’re not left uncomfortable overnight.
Are permits or inspections required for air-conditioning replacement in Rogersville, and who handles them?
Yes. Hawkins County and the City of Rogersville require mechanical and sometimes electrical permits for system replacements. Final inspections ensure the unit meets local codes, manufacturer specifications, and current efficiency standards. Our office pulls all necessary permits, coordinates inspection dates, and provides you with copies for your records—there’s no paperwork for you to worry about.
What warranties and maintenance plans come with a new air-conditioning system?
Most manufacturers include a 10-year parts warranty when the equipment is registered within 60 days. We add a 1-year labor warranty on workmanship and offer optional extended labor coverage up to 10 years. To keep the warranty intact, annual preventive maintenance is required; we offer affordable service agreements that include two tune-ups per year, priority scheduling, and discounts on filters and accessories.
Do you offer financing, rebates, or tax incentives to lower the cost of replacement?
Absolutely. We partner with several lenders to provide 0 % APR promotional financing or low-monthly-payment plans up to 120 months, subject to credit approval. Qualifying high-efficiency heat pump systems can earn TVA EnergyRight rebates and federal tax credits of up to 30 % under the Inflation Reduction Act. During your in-home estimate we calculate all incentives and apply them to your written quote so you know the true net cost before you decide.