- HEP HVAC
- Comfort Control

Comfort Control
Comfort Control | Thermostat Upgrades | Heating and Air Conditioning | Rockwood
Imagine being able to fine-tune the climate in your Rockwood home with a tap on your phone, or having your system learn your routine and trim energy costs while you sleep. HEP’s Comfort Control Heating and Air Conditioning team turns that vision into reality through thermostat upgrades that merge smart technology with the dependable service locals have trusted for decades. From simple programmable models to voice-activated, Wi-Fi-enabled units, we handle the installation, setup, and training so you can start saving money and enjoying perfect temperatures right away.
Our certified technicians assess your current HVAC equipment, recommend the ideal thermostat for your lifestyle, and calibrate everything for peak performance. Whether you want real-time energy reports, remote access while you’re away on Watts Bar Lake, or seamless integration with other smart-home devices, HEP delivers a solution tailored to you. Join Rockwood neighbors who are already experiencing greater comfort, lower bills, and the confidence that comes from expert local support.
FAQs
Why should I consider upgrading my thermostat instead of keeping my old one?
Modern programmable and smart thermostats offer features such as self-learning schedules, remote access via smartphone apps, and energy reporting. These capabilities can reduce heating and cooling costs by 10–20 % in a typical Rockwood home while keeping temperatures more consistent. Older mercury or basic digital thermostats simply switch the system on and off without optimizing comfort or energy use.
Are smart thermostats compatible with my current heating and cooling equipment?
Most smart thermostats are designed to work with 24-volt forced-air furnaces, heat pumps, and air conditioners—the most common systems in Rockwood homes. During our free on-site assessment we check wiring, confirm if a common (C) wire is present, and verify staging requirements. If your system lacks a C-wire, we can usually add one or install a compatible adapter so you still gain full smart functionality.
How difficult is the installation process, and how long will my HVAC be offline?
A standard thermostat upgrade takes about 60–90 minutes. We remove the old unit, label and connect wires, level and mount the new baseplate, power up the thermostat, and program an initial schedule. Your HVAC system is typically down for less than 30 minutes, and we test both heating and cooling modes before we leave to ensure everything operates correctly.
Will a new thermostat really save me money on my energy bills in Rockwood’s climate?
Yes. Rockwood experiences warm, humid summers and chilly winters that make HVAC one of the largest household expenses. By automatically lowering the temperature when you’re asleep or away and adjusting it before you return, a smart thermostat can cut annual utility costs by $150–$250. The built-in usage reports help you fine-tune settings for even greater savings.
Are there any rebates or incentives available for thermostat upgrades in Rockwood?
Many local utilities, including TVA-affiliated providers, offer $30–$100 rebates for ENERGY STAR® certified smart thermostats. Tennessee residents can also qualify for federal tax credits under the Inflation Reduction Act when the thermostat is installed as part of a broader HVAC efficiency upgrade. We handle all paperwork and provide itemized receipts to maximize your rebates.
What kind of support do you provide after installation?
Every thermostat upgrade comes with a one-year labor warranty from Comfort Control Heating & Air Conditioning, plus the manufacturer’s warranty (typically 3–5 years). We include a free follow-up visit or virtual walkthrough within 30 days to adjust settings, connect additional devices, or answer usability questions. Our 24/7 local support line ensures you can reach a technician whenever you need help.