- HEP HVAC
- Certified Technicians

Certified Technicians
Certified Technicians | Thermostat Upgrades | Heating and Air Conditioning | Rockford
Take full command of your comfort in Rockford with HEP’s certified technicians, the local pros who turn ordinary heating and cooling systems into smart, energy-saving machines. We replace outdated dials with sleek Wi-Fi models that learn your schedule, shave dollars off utility bills, and let you fine-tune temperatures from anywhere—whether you’re on the couch or halfway to Milwaukee. It’s fast, mess-free service backed by transparent pricing and a satisfaction guarantee, so the only surprise you’ll feel is how much you love your new setup.
Because every home and budget is different, our experts begin with a quick evaluation, recommend the right thermostat upgrades, then wire, program, and test everything on the spot. We even walk you through the app, share maintenance tips, and stand by 24/7 for support. Ready to feel smarter savings and perfect comfort all year long? Book your appointment with HEP today and experience the easiest upgrade you’ll make this season.
FAQs
What advantages does a smart thermostat upgrade offer in Rockford’s variable climate?
Rockford experiences hot, humid summers and cold, dry winters. A smart thermostat uses built-in sensors, Wi-Fi connectivity, and learning algorithms to automatically adjust temperatures based on outdoor conditions and your schedule. This precision control reduces energy waste, maintains consistent indoor comfort year-round, and can cut heating and cooling costs by 10–20 %. Many models also provide humidity monitoring, system health alerts, and usage reports so you can see exactly how your HVAC is performing in real time.
Are your technicians certified to install and program all major thermostat brands?
Yes. Every member of our team holds EPA Section 608 certification for HVAC work and receives factory training from leading thermostat manufacturers such as Nest, ecobee, Honeywell Home, Emerson Sensi, and Lennox iComfort. This ensures we install, wire, and configure your new thermostat according to manufacturer specs, protecting your warranty and keeping your HVAC system operating safely and efficiently.
How long does a typical thermostat upgrade appointment take?
Most residential thermostat replacements take 60–90 minutes from arrival to full system test. This includes removing the old unit, verifying compatible wiring, installing a C-wire adapter if needed, mounting and level-setting the new thermostat, connecting it to Wi-Fi, updating firmware, and walking you through the mobile app. Complex jobs—such as zoning system integration or multiple thermostat installations—may take up to 3 hours, but we provide an exact time estimate before work begins.
Will a new thermostat work with my existing heating and cooling equipment?
In almost all cases, yes. Modern smart and programmable thermostats are compatible with single-stage, multi-stage, heat pump, and dual-fuel systems commonly installed in Rockford homes. During our free pre-installation assessment, a technician checks voltage (low-voltage 24-V vs. line-voltage), available control wires, and any add-ons like humidifiers or ERVs to be sure the selected model supports every feature of your current HVAC setup.
How much money can I expect to save after upgrading my thermostat?
Savings depend on your current energy habits and equipment efficiency. The U.S. Department of Energy reports that setting back your thermostat 7–10 °F for 8 hours a day can lower annual heating and cooling bills by up to 10 %. Smart thermostats automate these setbacks and optimize run times, so most Rockford homeowners see $100–$200 in annual utility savings. When combined with local utility rebates (up to $125 from ComEd and Nicor Gas), your payback period can be less than two years.
Do you offer warranties or maintenance plans for thermostat upgrades?
Absolutely. We include a 1-year labor warranty on every thermostat installation, plus you receive the manufacturer’s warranty—typically 3 or 5 years. For added peace of mind, our Comfort Care maintenance plan covers annual HVAC inspections, priority scheduling, and discounted service rates, ensuring your new thermostat and entire system continue to run at peak efficiency.