Certified Technicians
Certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Robbins
When the Robbins climate swings from sticky summer heat to bone-chilling winter cold, you need an HVAC system that keeps pace. HEP’s certified technicians bring decades of heating and air conditioning expertise to every home they visit, arriving on time, troubleshooting fast, and explaining your options in plain language. From the first inspection to hauling away the old unit, we focus on clean workmanship and upfront, no-surprise pricing so you can relax while we handle the heavy lifting.
If your energy bills keep climbing or your home never feels quite comfortable, an HVAC unit replacement may be the smartest move you make all year. We match each Robbins homeowner with high-efficiency equipment sized perfectly for their space, boosting comfort, lowering utility costs, and backing everything with rock-solid warranties. Schedule today and discover why neighbors in Robbins trust HEP to restore year-round comfort—one perfectly installed system at a time.
FAQs
When should I consider replacing my HVAC system instead of repairing it?
Most systems in Robbins reach the end of their practical life at 12–15 years for air conditioners and heat pumps, and 15–20 years for furnaces. If your unit is in that age range, needs frequent service calls, or a single repair that exceeds 30–40 % of the price of a new system, replacement is usually the most cost-effective choice. Other warning signs include uneven room temperatures, rising energy bills, loud or unusual noises, and the use of R-22 refrigerant, which is no longer produced. A certified technician can run a cost-of-ownership comparison so you can see whether investing in a modern, high-efficiency unit will save money over the next decade.
How long does a typical HVAC replacement take in Robbins?
For most single-family homes, our two-person crew can complete a straightforward change-out—removing the old equipment, setting the new condenser or furnace, updating line sets, and reconnecting ductwork—in one full working day (6–8 hours). If your project requires new duct runs, electrical upgrades, or code-mandated structural changes, the job can extend to two or three days. We schedule all jobs after permits are approved by the Town of Robbins building department and coordinate inspections so you are never left without heating or cooling overnight. Before leaving, our technicians perform a system start-up, thermostat calibration, and homeowner orientation so you know how to operate and maintain your new system.
What size or capacity HVAC unit do I need for my home?
Proper sizing is critical; an oversized system short-cycles and wastes energy, while an undersized unit struggles on our hottest and coldest days. Our certified technicians perform an ACCA Manual J load calculation that accounts for square footage, insulation levels, window type, local climate data for Robbins, occupancy, and even your cooking habits. From that, we determine the correct tonnage for cooling and BTU output for heating. We also evaluate duct condition and static pressure to ensure the new equipment can deliver its rated efficiency. You’ll receive a written report with multiple equipment options—standard, mid-tier, and high-efficiency—so you can choose what best fits your comfort goals and budget.
Are your technicians certified and do you pull the necessary permits in Robbins?
Yes. Every lead installer and service technician on our team carries NATE (North American Technician Excellence) certification as well as a North Carolina HVAC mechanical license. We continuously train on the latest refrigerants, smart thermostats, and airflow standards. For replacements, we handle the entire permitting process with the Robbins building department, including scheduling rough-in and final inspections. Compliance with the International Residential Code, local amendments, and manufacturer installation manuals protects your warranty, ensures safe operation, and can raise the resale value of your home. We provide you with copies of all permits, inspection stickers, and a detailed installation checklist for your records.
How much can I expect to save on energy bills with a new high-efficiency unit?
Savings depend on your current equipment’s age and efficiency, but homeowners upgrading from a 10 SEER air conditioner to a 16–18 SEER model typically see cooling costs drop 30–40 %. Replacing an 80 % AFUE furnace with a 95 – 97 % condensing model can reduce winter gas usage by 15–25 %. Added features such as variable-speed blowers and smart thermostats provide even larger gains by matching output to real-time demand. During your in-home consultation we compare utility records with projected performance data from AHRI (Air-Conditioning, Heating, & Refrigeration Institute) to give you an estimated annual savings figure and simple payback period.
What financing, rebates, and warranties are available for HVAC replacement?
We partner with several lenders to offer 6-, 12-, and 60-month financing plans, some with 0 % interest for qualified homeowners. Duke Energy Progress customers in Robbins may qualify for rebates of up to $400 on high-efficiency heat pumps, and the federal Inflation Reduction Act currently provides a 30 % tax credit (capped at $2,000) for qualifying heat pumps and $600 for efficient furnaces and air conditioners. All equipment we install comes with a 10-year manufacturer parts warranty when registered, and we include a one-year labor warranty that can be extended to 10 years through our service agreement. Your project manager will walk you through the paperwork so you capture every available incentive.