- HEP HVAC
- Heat Pumps

Heat Pumps
Heat Pumps | Heat Repair | Heating and Air Conditioning | Robbins
When the temperature swings in Robbins leave your home anything but cozy, HEP’s certified technicians swing into action. We specialize in fast, precise heat repair for all makes and models of heat pumps, restoring warmth without leaving you waiting. From odd noises and rising energy bills to total system shutdowns, our team diagnoses the problem on the spot and delivers transparent, upfront pricing—so you’re never left guessing.
Because comfort shouldn’t come at the expense of convenience, we offer 24/7 emergency service, meticulous safety checks, and workmanship backed by a solid satisfaction guarantee. Whether you need a mid-winter fix or a preseason tune-up, HEP’s local expertise keeps your home comfortable, efficient, and ready for whatever weather Robbins brings.
FAQs
How does a heat pump provide both heating and air conditioning for homes in Robbins?
A heat pump operates by moving heat rather than generating it. In winter it extracts ambient heat from the outdoor air—even when it’s cold—and transfers that warmth indoors. In summer the process reverses, pulling heat out of your home and releasing it outside, just like an air conditioner. Because it merely transfers heat, a properly sized and installed heat pump can deliver up to three times more heating or cooling energy than the electricity it consumes, making it an efficient year-round comfort solution for Robbins’ variable climate.
What are the most common signs my heat pump needs professional repair?
Watch for these red flags: • Insufficient heating or cooling, or room-to-room temperature swings. • Ice buildup on the outdoor unit during winter or frequent defrost cycles. • Unusual noises—grinding, rattling, or buzzing—from the indoor or outdoor unit. • Short-cycling (the system turns on and off rapidly) or unusually long run times. • Sudden spikes in your electric bill. • Error codes or flashing lights on the thermostat or air handler. If you notice any of these issues, shutting the system off and scheduling prompt service can prevent more costly damage.
How quickly can you respond to a heat pump heating emergency in Robbins?
Our local technicians are on call 24/7. For no-heat or safety-related situations we aim to be at your door within two to four hours, even on weekends and holidays. Non-emergency appointments are usually available the same or next business day. Because our trucks are fully stocked with common replacement parts—capacitors, contactors, fan motors, refrigerant, and defrost boards—most problems are diagnosed and repaired in a single visit.
What does your heat pump repair service include?
Every service call begins with a comprehensive diagnostic: we check refrigerant charge, test electrical components, inspect coils, measure airflow, and verify that the thermostat and defrost controls are operating correctly. After identifying the fault we provide you with a written quote before any work begins. Repairs may involve replacing failed parts, correcting airflow restrictions, sealing refrigerant leaks, or updating control boards. We finish by re-testing the entire system, cleaning up our work area, and explaining what we did along with any maintenance tips.
How much does heat pump repair cost, and do you offer financing or maintenance plans?
Typical repairs in Robbins range from $150 for minor electrical fixes to $1,200 or more for major components like compressors. You’ll always receive upfront pricing so there are no surprises. We accept all major credit cards and offer short-term financing for larger repairs. To reduce unexpected costs, we also provide annual maintenance agreements that include two precision tune-ups, priority scheduling, and a 10–15% discount on any needed repairs throughout the year.
What maintenance can I do to keep my heat pump running efficiently and avoid future repairs?
1. Replace or clean air filters every 30–60 days during peak use. 2. Keep the outdoor unit clear of leaves, snow, and debris; maintain at least 2 feet of clearance on all sides. 3. Gently hose down the outdoor coil each spring and fall to remove dirt buildup. 4. Check that supply and return vents indoors are open and unobstructed. 5. Program your thermostat for moderate setbacks rather than turning the system off entirely. 6. Schedule professional preventive maintenance each spring and fall; a certified technician will clean coils, tighten electrical connections, test refrigerant levels, and calibrate controls, extending equipment life and maintaining high efficiency.