Scheduled Maintenance
Scheduled Maintenance | Heating and Air Conditioning | Reliance
Reliance homeowners know how wildly East Tennessee temperatures can swing, and nothing is worse than discovering a major breakdown in the middle of a heatwave or cold snap. HEP’s scheduled maintenance plan gives your heating and air conditioning the regular tune-ups, cleanings, and safety checks it needs to run smoothly all year. Our certified technicians arrive on a predictable schedule, catching small issues before they become expensive emergencies and maximizing the system’s efficiency so you save on monthly utility bills.
As a plan member you receive priority scheduling, exclusive discounts on repairs, and detailed service reports after every visit—plus the peace of mind that comes from having a local team on call 24/7. Whether you live along the Hiwassee or tucked into the foothills, HEP keeps comfort consistent in every Reliance home, season after season.
FAQs
Why is scheduled maintenance for my heating and air conditioning system important?
Routine maintenance keeps your HVAC equipment running safely, efficiently, and reliably. During a scheduled visit, Reliance technicians clean critical components, tighten electrical connections, check refrigerant levels, and test safety controls. This prevents unexpected breakdowns, extends equipment life, lowers energy bills, and preserves manufacturer warranties.
What specific tasks are included in a Reliance scheduled maintenance visit?
Our comprehensive tune-up generally includes: inspecting and replacing air filters; cleaning the blower, burners, and condenser coils; checking thermostat calibration; testing temperature differentials; verifying refrigerant charge and pressures; lubricating moving parts; tightening wiring and electrical connections; inspecting the heat exchanger for cracks; clearing the condensate drain; and confirming overall system operation meets factory specifications.
How often should my HVAC system be serviced?
For most residential systems, Reliance recommends maintenance twice a year—once in the spring for cooling equipment and once in the fall for heating components. Heat pumps that run year-round benefit from biannual service as well. Commercial or high-use systems may require quarterly visits. Sticking to these intervals maximizes efficiency and helps catch minor issues before they become costly repairs.
Will regular maintenance really save me money on energy bills?
Yes. According to the U.S. Department of Energy, well-maintained HVAC units can operate up to 15% more efficiently than neglected ones. Clean coils transfer heat more effectively, properly charged refrigerant reduces compressor workload, and calibrated thermostats prevent short-cycling. Over a season, those gains translate into noticeable savings on your utility bills.
What are signs that I should schedule maintenance sooner than planned?
Contact Reliance right away if you notice uneven temperatures, reduced airflow, unusual noises, musty or burning odors, frequent system cycling, or unexplained spikes in energy usage. These symptoms often indicate dirty components, refrigerant leaks, failing motors, or safety issues that should be addressed before they lead to a full breakdown.
Does Reliance offer maintenance plans, and what do they include?
Yes. Our ComfortGuard Maintenance Plan provides two scheduled tune-ups per year, priority same-day service, a 15% discount on repairs, no overtime charges, and detailed inspection reports. Members also receive reminders when service is due, so you never have to worry about missing a maintenance interval.