Licensed Technicians

HEP HVACLicensed Technicians

Licensed Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Reliance

When your furnace falters or your AC can’t keep up with the Tennessee heat, HEP’s licensed technicians are ready to roll into Reliance with the perfect fix. Our team specializes in HVAC unit replacement, bringing decades of know-how, up-to-the-minute training, and genuine Southern courtesy to every doorstep. We start with a thorough inspection, walk you through clear options, and install high-efficiency equipment that trims energy bills while restoring year-round comfort.

From same-day emergency swaps to carefully planned upgrades, we handle every step without outsourcing a thing—permits, precision sizing, clean installations, and haul-away of your old system are all part of the package. Customers love our transparent pricing and iron-clad labor warranties, but what really sets us apart is the peace of mind that comes from having a local, licensed crew who treats your home like their own. Call today and feel the HEP difference before the next weather swing hits Reliance.

FAQs

How do I know when it’s time to replace my HVAC unit rather than repair it?

Most systems last 10–15 years. If your unit is approaching that age, requires frequent repairs, struggles to keep set temperatures, or your energy bills keep rising, replacement is usually more cost-effective. Our Reliance-based licensed technicians provide a free, no-obligation assessment that factors in system age, repair history, efficiency ratings, and overall comfort to help you decide.

What brands and types of heating and air conditioning systems do you install?

We are certified to install all major HVAC brands, including Carrier, Lennox, Trane, Goodman, and Rheem. Options include high-efficiency gas furnaces, electric heat pumps, central air conditioners, ductless mini-splits, and packaged rooftop units. During your consultation, we’ll recommend models that match your home’s square footage, existing ductwork, budget, and energy-efficiency goals.

How long does an HVAC replacement take from start to finish?

A typical residential replacement in Reliance can be completed in one day. We arrive between 8–9 a.m., remove the old equipment, prepare or modify ductwork and electrical connections, set the new unit, charge the refrigerant, and perform a full operational test—all by late afternoon. Larger homes, zoning upgrades, or extensive duct changes can extend the timeline to two days. We’ll provide a precise schedule before work begins.

Will a new system really lower my energy bills?

Yes. Today’s units carry SEER2 and AFUE ratings up to 20–98%, meaning they can use 30–50% less energy than equipment over 10 years old. We calculate projected savings during your quote. Many customers in Reliance recover 20–40% of the project cost through monthly utility savings within the first five years, particularly when pairing a high-efficiency furnace with a variable-speed air conditioner or heat pump.

Do you offer financing and rebates for HVAC replacements?

Absolutely. We partner with reputable lenders to provide 0% APR financing for up to 18 months or low-interest plans as long as 120 months. In Reliance, homeowners may also qualify for state energy rebates and federal tax credits of up to $2,000 on qualifying heat pumps and up to $600 on high-efficiency furnaces or air conditioners. Our team completes all rebate paperwork on your behalf.

What warranties and post-installation support are included?

All replacements come with a 10-year manufacturer’s parts warranty and a 1-year labor warranty, extendable to 10 years with our optional ProtectionPlus plan. We register your new equipment, schedule a free one-year tune-up, and provide 24/7 emergency service. If any workmanship issue arises within the first year, we’ll correct it at no cost—guaranteed.

HEP HVAC
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(423) 228-7742