- HEP HVAC
- Heat Pump

Heat Pump
Heat Pump | HVAC Unit Replacement | Heating and Air Conditioning | Reliance
When your heat pump falters in the middle of a Reliance winter or your AC gives up during a muggy summer afternoon, you want a team that shows up fast, knows the equipment inside-out, and treats your home like their own. HEP’s certified technicians specialize in HVAC unit replacement that pairs the latest heat-pump technology with precision installation, so you enjoy whisper-quiet comfort and noticeably lower utility bills from day one. We start with a no-pressure assessment, walk you through clear options, and back every system with industry-leading warranties and 24/7 support.
From flexible financing to meticulous clean-up, every step is designed to be hassle-free. Whether you’re upgrading an outdated system, switching from gas to an all-electric heat pump, or planning ahead before a major breakdown, HEP delivers the perfect fit for Reliance homes of every size. Let us handle the hard work—so all you feel is perfect, year-round comfort.
FAQs
How do I know if my existing heat pump or HVAC system in Reliance needs to be replaced rather than repaired?
Most systems show clear warning signs when they are near the end of their service life—frequent breakdowns, rising energy bills, uneven temperatures, and loud or unusual noises. If your unit is 10–15 years old and repairs add up to more than 30–40 % of the price of a new system, replacement is usually the smarter long-term investment. A professional load calculation and diagnostic test from a licensed HVAC contractor in Reliance will confirm whether repair or replacement is the most cost-effective option.
What size heat pump or HVAC unit do I need for my home in Reliance?
Sizing is based on a Manual J load calculation that factors in square footage, insulation levels, window type, orientation to the sun, duct condition, local weather data for Reliance, and even the number of occupants. Oversizing can lead to short-cycling and humidity problems, while undersizing forces the system to run constantly. Your HVAC consultant will measure and evaluate the home, then recommend the correct tonnage (cooling) and BTU rating (heating) to ensure maximum comfort and efficiency.
How energy-efficient are today’s heat pumps compared with older units?
New heat pumps reach SEER2 ratings of 16–20+ for cooling and HSPF2 ratings of 8–10 for heating—often 30–50 % more efficient than units installed a decade ago. Two-stage or variable-speed compressors, inverter technology, and modern ECM blower motors allow the system to match output precisely to demand, reducing energy use and utility bills in Reliance’s mixed climate. In many cases, homeowners see payback on the higher-efficiency equipment within 3–6 years through energy savings alone.
Are there rebates or incentives available in Reliance for upgrading to a high-efficiency heat pump system?
Yes. Residents typically qualify for federal tax credits of up to 30 % (capped at $2,000) for ENERGY STAR certified heat pumps under the Inflation Reduction Act. Local utilities in Reliance and statewide energy programs may offer additional rebates based on SEER2/HSPF2 levels—often $200–$800 per system. Low-interest financing and on-bill repayment options are also common. Your HVAC contractor should file the paperwork and provide model numbers, AHRI certificates, and final invoices so you can claim every available incentive.
How long does a typical heat pump replacement take, and what should I expect during installation?
A straightforward change-out—removing the old outdoor unit, indoor air handler, and thermostat, then installing new equipment—usually takes one full working day. If duct repairs, line-set replacement, or electrical upgrades are needed, it may stretch to two days. Expect the crew to: • Protect floors and furniture with drop cloths • Recover and properly dispose of old refrigerant • Install the new pad, outdoor unit, indoor coil/air handler, and thermostat • Pressure-test and evacuate the refrigerant lines • Charge the system to manufacturer specs • Perform a start-up checklist and demonstrate operation Clean-up and haul-away of the old unit are included, and you will receive all warranty and registration documents before the team leaves.
What maintenance is required after my new heat pump is installed, and how long will it last?
Change or wash air filters every 1–3 months, keep the outdoor coil clear of debris, and schedule professional tune-ups each spring and fall. During these visits, a technician checks refrigerant charge, cleans coils, tests safety controls, and verifies airflow. With proper maintenance, a modern heat pump in Reliance’s climate should last 12–18 years. Most manufacturers back the compressor with a 10- or 12-year parts warranty when the system is registered within 60 days of installation; some installers also offer labor coverage for added peace of mind.