- HEP HVAC
- Certified Technicians

Certified Technicians
Certified Technicians | Duct Cleaning | Heating and Air Conditioning | Pikeville
Breathe easier in Pikeville with HEP’s certified technicians, the local experts who keep your heating and air conditioning systems running smoothly while banishing hidden contaminants from your vents. Our precision duct cleaning service removes layers of dust, pet dander, mold spores, and other allergens that gather out of sight, restoring steady airflow and boosting energy efficiency. With state-of-the-art vacuums and EPA-approved sanitizers, we treat your home as carefully as we do our own—leaving nothing behind but fresh, clean air.
Whether you’re noticing stubborn odors, uneven temperatures, or just want the peace of mind that comes from a healthier HVAC system, one quick call to HEP is all it takes. We schedule at your convenience, arrive on time, and back every visit with transparent pricing and a satisfaction guarantee. Discover why families and businesses across Pikeville trust HEP for reliable heating, cooling, and top-tier duct cleaning—then book your appointment today and feel the difference every time your system turns on.
FAQs
Why is professional duct cleaning important for homes and businesses in Pikeville?
Pikeville’s humid summers and cool, damp winters create the perfect environment for dust, pollen, and mold spores to build up inside ductwork. A professional cleaning removes these contaminants, allowing your HVAC system to run more efficiently, improving indoor air quality, and helping reduce allergy or asthma symptoms. Certified technicians also inspect for leaks, rust, or insulation damage that can drive up energy bills if left unaddressed.
How often should I schedule duct cleaning and HVAC maintenance?
Most Pikeville homeowners should plan on duct cleaning every 3–5 years, but households with pets, smokers, recent renovations, or family members with respiratory issues may need service every 2 years. HVAC equipment should receive routine maintenance twice a year—once in spring for cooling and once in fall for heating. Regular tune-ups keep the manufacturer’s warranty valid, extend equipment life, and minimize unexpected breakdowns during extreme weather.
What certifications and training do your technicians have?
Our technicians are NATE-certified (North American Technician Excellence) and follow NADCA (National Air Duct Cleaners Association) standards for duct cleaning. Each team member completes ongoing EPA refrigerant-handling courses, OSHA safety training, and manufacturer-specific classes for Trane, Carrier, Lennox, and other leading HVAC brands. This ensures all work meets or exceeds local Kentucky building codes and industry best practices.
What can I expect during a duct cleaning appointment?
1. Pre-inspection: Technicians arrive in marked vehicles, review your concerns, and inspect vents, returns, and the air handler using cameras. 2. Protection: Drop cloths and corner guards protect flooring and walls; registers are sealed to maintain suction. 3. Source removal: A powerful HEPA-filtered vacuum is connected to the main trunk line while agitators, brushes, and compressed air tools dislodge debris. 4. Sanitizing: We apply an EPA-registered antimicrobial treatment (optional) to inhibit future microbial growth. 5. Post-inspection: Before-and-after photos are provided, and all registers are reinstalled. The entire visit typically lasts 2–4 hours, depending on system size.
Will duct cleaning lower my energy bills?
Yes. According to the U.S. Department of Energy, 25–40 percent of the energy used for heating or cooling is wasted when ducts are dirty or leaky. Removing buildup increases airflow, allowing your HVAC blower to operate at lower speeds and cycle less often. Many Pikeville customers see a 5–15 percent reduction in monthly utility costs after a thorough cleaning and sealing of accessible leaks.
How should I prepare my home or business before the technicians arrive?
• Clear a path to supply and return vents, the furnace, and the main air handler or packaged unit. • Secure pets in a separate room for their safety and the technicians’ efficiency. • If possible, refrain from running the HVAC system one hour before the appointment so debris settles. • Make parking available near the entry door or mechanical room to accommodate our vacuum truck or portable equipment. • Have any recent air-quality or comfort concerns ready to discuss so we can tailor the service to your needs.