Whole-home Units

HEP HVACWhole-home Units

Whole-home Units | Dehumidifier Installation | Heating and Air Conditioning | Pigeon Forge

When the Smoky Mountain air turns muggy, your Pigeon Forge home can feel warmer, mustier, and harder on allergies than it should. HEP’s whole-home heating and air experts solve that problem at its source with professional dehumidifier installation, integrating a high-capacity unit directly into your existing HVAC system. By quietly drawing excess moisture out of every room, our systems protect wood floors, prevent mold growth, and let you dial back the A/C for lower energy bills—all while keeping that freshly -conditioned cabin feel year-round.

From the first humidity reading to the final test run, our NATE-certified technicians handle everything, including precise sizing, seamless ductwork connections, and ongoing maintenance tips to keep your new dehumidifier running flawlessly. Trust the hometown team that’s been serving Sevier County for decades—HEP delivers clean, crisp comfort you can breathe.

FAQs

What are the benefits of adding a whole-home dehumidifier to my HVAC system in Pigeon Forge?

Pigeon Forge’s warm, humid summers can leave indoor air feeling sticky and encourage mold growth. A whole-home dehumidifier works with your heating and cooling equipment to pull excess moisture from every room. Benefits include improved comfort at higher thermostat settings (so you can raise the A/C temperature a few degrees and still feel cool), protection of wood floors and furniture from warping, reduction of allergens such as dust mites and mildew, and lower energy bills because drier air feels cooler and allows your A/C to run less often.

How does the installation process work and how long does it take?

Most installations take one day. Our technician first performs a load calculation and inspects your existing ductwork. The dehumidifier cabinet is then mounted in line with the return or supply plenum, and a dedicated condensate drain line is routed to a floor drain or condensate pump. We wire the unit to your HVAC’s control board or to its own digital controller, seal all duct connections, and test for proper airflow and relative humidity reduction. Before leaving, we demonstrate the controls and review maintenance steps.

Will the dehumidifier integrate with my existing heating and air conditioning units?

Yes. Today’s whole-home dehumidifiers are designed to be ‘add-on’ devices that share the same ductwork with any major HVAC brand. They have separate fans that pull air through the unit when dehumidification is needed, so they do not interfere with heating or cooling cycles. If your system has a smart thermostat or zoning, we can tie the dehumidifier into that control platform so humidity is managed automatically alongside temperature.

How much maintenance does a whole-home dehumidifier require?

Routine care is minimal. Replace or rinse the unit’s air filter every 6–12 months, clear the condensate drain line annually, and have the coil cleaned during your spring or fall HVAC check-up. Most manufacturers recommend a complete professional inspection every two years to verify refrigerant pressures, blower performance, and humidity set-points. With basic upkeep, the equipment typically lasts 10–15 years.

How do I know what size dehumidifier my home needs?

Proper sizing is based on square footage, ceiling height, occupancy, insulation quality, and your home’s typical indoor humidity levels. Our comfort consultant will use industry software and hygrometer readings to calculate the number of pints of moisture that must be removed per day. In general, most 2,000–3,500 sq. ft. homes in Pigeon Forge require a 70- to 95-pint-per-day unit, but larger or more humid spaces may need up to 130 pints. Correct sizing ensures efficient operation and prevents short-cycling.

Are there any local rebates, warranties, or financing options available in Pigeon Forge?

Many whole-home dehumidifiers qualify for energy-efficiency rebates through Sevier County Electric System and TVA’s EnergyRight program when installed with a high-efficiency heat pump or A/C. Manufacturers typically offer 5-year parts warranties, and we add a 1-year labor warranty on top. For budget-friendly payments, we partner with financing providers that offer 0% interest for 12 months or low-interest plans up to 60 months, subject to credit approval.

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