Maintenance Plans
Maintenance Plans | Heating and Air Conditioning | Philadelphia
Picture a Philadelphia winter night when your furnace hums confidently, or a sweltering July afternoon when cool air flows without a hitchâthatâs the peace of mind HEPâs maintenance plans deliver. Our certified technicians perform thorough seasonal tune-ups, safety inspections, and priority service calls that keep your system running at peak efficiency, lowering energy bills while extending equipment life. With transparent pricing and reminders that fit your schedule, youâll never wonder when itâs time for service or worry about surprise breakdowns again.
Choose the plan that matches your homeâs needs and relax knowing every component of your heating and air conditioning system is cared for by local experts who treat your comfort like their own. From discounted repairs to 24/7 emergency support, HEP makes year-round comfort simple, affordable, and reliably Philadelphia.
FAQs
What is included in your HVAC maintenance plan?
Our comprehensive plan covers two precision tune-ups per yearâone for heating and one for cooling. Each visit includes a 21-point inspection, filter replacement, thermostat calibration, electrical safety check, refrigerant level verification, cleaning of coils and burners, lubrication of moving parts, and a written performance report. We also waive the standard diagnostic fee if a covered system needs additional repairs between visits.
Why is bi-annual maintenance important in Philadelphiaâs climate?
Philadelphia experiences humid summers that strain air conditioners and cold winters that push furnaces and heat pumps to their limits. Dust, pollen, road salt, and sudden temperature swings can cause premature wear. Scheduling a professional tune-up in spring and fall catches small problemsâsuch as low refrigerant or cracked heat exchangersâbefore they trigger a mid-season breakdown, ensuring comfort, efficiency, and safety year-round.
Will a maintenance plan keep my manufacturer warranty valid?
Most HVAC equipment warranties require proof of regular professional service to stay in force. Our maintenance plan provides detailed digital records of every inspection, cleaning, and adjustment performed by our EPA-certified technicians. These documents satisfy the manufacturerâs requirements, so if a covered component fails, you can submit a warranty claim without worries about denied coverage due to neglect.
How much can I save on energy bills with regular tune-ups?
A well-maintained system typically operates 10â25 % more efficiently than a neglected one. For an average Philadelphia household spending $1,500 a year on heating and cooling, that can translate to $150â$375 in annual energy savings. Clean coils, proper refrigerant charge, and correctly adjusted burners help your system reach its designed Seasonal Energy Efficiency Ratio (SEER) or Annual Fuel Utilization Efficiency (AFUE).
Do you offer priority service and discounts to plan members?
Yes. Maintenance plan members receive same-day or next-day priority scheduling if an unexpected issue arises, even during peak heat waves or cold snaps. Youâll also enjoy a 15 % discount on all parts and labor for repairs that are not covered under warranty, plus exclusive promotional pricing on equipment upgrades and indoor air quality accessories.
How do I schedule my maintenance visits, and can the plan be transferred if I move?
We email and text you reminders roughly one month before your recommended spring and fall service windows. You can confirm an appointment online, through our mobile app, or by calling our local office. If you sell your home, the plan can be transferred to the new owner at no costâoften a selling point during real-estate negotiations. If you move within our Greater Philadelphia service area, we can roll the remaining balance onto your new address.