- HEP HVAC
- Licensed Technicians

Licensed Technicians
Licensed Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Oliver Springs
When the Tennessee heat turns sweltering or winter winds cut through Oliver Springs, you can count on HEP’s licensed technicians to restore perfect indoor comfort fast. Our team combines decades of heating and air expertise with today’s most efficient equipment, ensuring every HVAC unit replacement is completed with precision, transparent pricing, and respect for your home. From removing aging systems to sizing and installing a new high-efficiency unit, we handle everything—permit paperwork, ductwork checks, thermostat calibration, and thorough cleanup—so you enjoy quieter operation, lower energy bills, and a warranty-backed performance you can trust.
Neighbors choose HEP because we show up on time, explain every option in plain language, and treat each project like it’s our own house. Whether your current system has failed at the peak of summer or you’re proactively upgrading before the next cold snap, we’re ready 24/7 with friendly service and flexible financing. Schedule your free in-home estimate today and feel the difference that honest craftsmanship and hometown care can make.
FAQs
How do I know it’s time to replace my HVAC unit rather than repair it?
Most systems last 12–15 years in the Oliver Springs climate. If your unit is approaching that age, needs frequent or costly repairs, struggles to keep the set temperature, makes unusual noises, or causes utility bills to spike, replacement is usually the most cost-effective path. Our licensed technicians perform a full diagnostic and cost-benefit analysis so you can compare the price of repair versus the long-term savings and comfort of a new system.
What size HVAC system do I need for my Oliver Springs home?
System size is based on a Manual J load calculation, which considers square footage, insulation levels, window count, sun exposure, number of occupants, and local weather data for Oliver Springs. An oversized unit will short-cycle and waste energy, while an undersized unit will run constantly and wear out quickly. During our free in-home consultation, we take precise measurements and recommend the right tonnage and SEER2 rating to maximize comfort and efficiency.
How long does a complete HVAC replacement take?
Most residential replacements are completed in one day. We start by protecting floors and furniture, safely recovering refrigerant, removing the old equipment, setting and leveling the new indoor and outdoor units, running new line sets if needed, installing the thermostat, pressure-testing and evacuating the refrigerant lines, charging the system to manufacturer specs, and performing a final performance check. Larger homes, ductwork modifications, or attic/crawl-space constraints can extend the project to two days, but we’ll give you a firm timeline up front.
Are there any local rebates or incentives for installing a high-efficiency HVAC unit in Oliver Springs?
Yes. Tennessee Valley Authority (TVA) offers EnergyRight rebates for qualifying heat pumps and dual-fuel systems. Many utility providers serving Oliver Springs give bill credits for equipment with high SEER2/HSPF ratings. Federal tax credits of up to 30% (maximum $2,000) are also available for ENERGY STAR®-certified heat pumps through 2032. Our office stays current on all programs and handles the paperwork so you receive every dollar of incentive you’re eligible for.
What warranties come with a new HVAC installation by your licensed technicians?
All major brands we install (Trane, Rheem, Goodman, Carrier, and Lennox) include 10-year parts warranties when registered within 60 days. We add a 10-year labor warranty with our Premium Protection Plan, covering any workmanship or component failure at no cost. Compressor warranties can extend to 12 years on select models. You’ll receive written documentation on the spot, and warranty service calls receive priority scheduling.
How much should I budget for a complete HVAC replacement and what financing options are available?
In Oliver Springs, a standard 2–3 ton central air conditioner or heat pump replacement, including a matching indoor coil or air handler, typically ranges from $7,500 to $12,000 installed. High-efficiency variable-speed systems or dual-fuel setups run $12,000 to $17,000, depending on ductwork and accessories like smart thermostats or air purification. We offer 0% APR financing for up to 18 months, extended low-interest plans up to 120 months, and lease-to-own programs with no credit impact. During your consultation, we present a detailed, line-item proposal and walk you through the payment choices that best fit your budget.