Heat Pumps

HEP HVACHeat Pumps

Heat Pumps | Heat Repair | Heating and Air Conditioning | Ocoee

When a sudden chill settles over Ocoee, there’s nothing more reassuring than knowing HEP’s certified technicians are moments away from restoring comfort to your home. We specialize in the unique demands of heat pumps, combining cutting-edge diagnostics with hometown customer care to get your system humming efficiently again. From strange noises and uneven temperatures to stubborn thermostat issues, our team pinpoints the root cause quickly and delivers long-lasting solutions that protect both your wallet and your peace of mind.

Every call for heat repair is treated as an opportunity to exceed expectations. We arrive on schedule, explain our findings in plain language, and back our workmanship with transparent pricing and a satisfaction guarantee. Whether it’s a frigid January night or an unexpectedly cool spring morning, trust HEP to bring warmth back to your living space—fast, friendly, and always done right the first time.

FAQs

What are the most common signs my heat pump in Ocoee needs professional repair?

Watch for weak airflow, uneven temperatures between rooms, strange noises (grinding, banging, or squealing), short-cycling (frequent on/off), sudden spikes in electric bills, or ice buildup on the outdoor unit. Any of these symptoms usually indicate issues such as low refrigerant, blower motor failure, sensor problems, or defrost-cycle malfunctions that require a certified technician.

How fast can you respond to a heating emergency in Ocoee?

We provide 24/7 emergency service to all Ocoee neighborhoods. In most cases a technician is dispatched within one hour of your call and arrives the same day—often within two to three hours—fully stocked with the parts and diagnostic tools needed for on-site repairs.

Are heat pumps efficient for both heating and cooling in Central Florida’s climate?

Yes. Because Ocoee’s winters are mild and summers are hot, heat pumps offer an ideal year-round solution. In heating mode, they move latent outdoor heat indoors instead of generating heat, typically achieving efficiencies of 200–300% (COP 2–3). In cooling mode, they perform like a high-efficiency air conditioner with SEER ratings up to the mid-20s, lowering energy costs compared to electric strip heat or older AC units.

Which heat pump brands and models do you service or repair?

Our NATE-certified technicians are trained to service all major brands, including Trane, Carrier, Lennox, Rheem, Goodman, Ruud, Bryant, York, and Mitsubishi Electric. We handle conventional split-system heat pumps, ductless mini-splits, dual-fuel systems, and variable-speed inverter models, whether the unit is under warranty or decades old.

How often should my heat pump be maintained to prevent future breakdowns?

We recommend two precision tune-ups per year: once in early spring before peak cooling season and once in early fall before heating season. Regular maintenance—cleaning coils, checking refrigerant levels, lubricating motors, and calibrating thermostats—can cut energy use by up to 25%, extend equipment life, and keep warranties valid.

Do you offer any warranties or guarantees on your heat pump repair work?

Absolutely. All repairs include a 1-year parts and labor warranty, and we back our workmanship with a 100% satisfaction guarantee—if the same problem recurs within 12 months, we return at no charge. Extended protection plans of up to 10 years are also available for both new and existing systems.

HEP HVAC
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(423) 228-7742