Emergency Help
Emergency Help | Heat Repair | Heating and Air Conditioning | Ocoee
When the chill sets in across Ocoee and your heater sputters to a halt, you don’t have time to hunt for solutions—you need a neighbor who shows up fast and fixes it right. HEP’s emergency team is on call around the clock, arriving with fully stocked vans, meticulous diagnostics, and straight-talk pricing. From igniter failures and clogged filters to thermostat glitches, our certified technicians restore warmth swiftly, so you can get back to cozy movie nights and restful sleep without the blankets piled high.
We treat every heat repair as a mission of comfort and safety, not just another job on the schedule. That’s why we back each fix with a satisfaction guarantee, transparent warranties, and courteous service that respects your home as much as you do. When your furnace falters, trust the hometown experts relied on by Ocoee families for decades—HEP brings the heat back, no matter the hour.
FAQs
Do you offer 24/7 emergency heating repair service in Ocoee?
Yes. Our technicians are on call around the clock, including weekends and holidays. When you contact us after hours, our dispatcher immediately sends the closest available, fully-stocked service vehicle so we can restore heat as quickly as possible.
How fast can a technician get to my home during an emergency?
Most Ocoee addresses are reached within 60–90 minutes of your call. Because our techs live and stage vehicles throughout West Orange County, we minimize drive time, and GPS tracking lets our dispatcher route the closest crew to you.
What issues qualify as a heating emergency?
Any situation that threatens your family’s safety or comfort should be treated as an emergency—complete loss of heat, burning smells, electrical arcing, gas or refrigerant leaks, rapidly cycling equipment, or temperatures dropping low enough to risk frozen pipes. If you are unsure, call us and we’ll help determine the urgency.
What should I do while waiting for the repair team?
1) Turn off the system at the thermostat if you smell smoke or notice strange noises. 2) If you suspect a gas leak, shut the gas valve, ventilate the area, and leave the home until help arrives. 3) Keep doors and windows closed to preserve residual heat. 4) Gather model numbers, error codes, or photos of the unit to speed diagnosis when the technician arrives.
How much does emergency heating repair typically cost?
After-hours service has a modest diagnostic fee that covers the technician’s trip and system evaluation. Once we identify the problem, you’ll receive a flat-rate, upfront quote before any work begins. Most emergency heat repairs in Ocoee range from $150 to $600, depending on parts and labor. We accept major credit cards, offer financing options, and never perform repairs without your approval.
Can you repair any brand or type of heating equipment?
Absolutely. Our NATE-certified technicians are factory-trained to service gas furnaces, electric furnaces, heat pumps, ductless mini-splits, and packaged rooftop units from all major manufacturers, including Trane, Carrier, Lennox, Goodman, Rheem, and Daikin. Our service vans carry a broad inventory of common replacement parts to finish most repairs on the first visit.