Flat-rate Pricing

HEP HVACFlat-rate Pricing

Flat-rate Pricing | HVAC Unit Replacement | Heating and Air Conditioning | Norris

Feel the difference of true home comfort in Norris with HEP’s flat-rate pricing approach. Whether your old system is limping through another humid summer or you’re dreading skyrocketing energy bills this winter, our HVAC unit replacement service delivers a brand-new, high-efficiency solution without the headache of hidden fees. You’ll see the exact cost before any work begins, so you can plan confidently and avoid the surprise charges that come with hourly billing.

Our licensed technicians arrive on schedule, respect your space, and install top-tier equipment engineered for Tennessee’s unpredictable climate. From removing the outdated unit to optimizing airflow in every room, we handle everything start to finish—backed by industry-leading warranties and our Neighborly Done Right Promise. Upgrade your comfort, lock in transparent pricing, and enjoy year-round peace of mind with HEP’s flat-rate HVAC unit replacement in Norris.

FAQs

1. What does “flat-rate pricing” mean for HVAC unit replacement in Norris?

Flat-rate pricing means we quote you one fixed, all-inclusive price for your new heating and cooling system before any work begins. The figure covers the equipment, labor, basic accessories, disposal of your old unit, permit handling, and sales tax. Whether the job takes four hours or fourteen, the price you approve up front is the price you pay—no surprise overtime charges, trip fees, or hidden add-ons.

2. How much should I budget for a full HVAC replacement under your flat-rate model?

While the exact amount depends on system size and efficiency, most complete replacements in Norris fall between $7,200 and $12,500. This range covers a matched furnace and air conditioner (or heat pump), installation materials, thermostat, and a 10-year parts warranty. High-efficiency or variable-speed equipment can add $1,000–$3,000. We perform a free in-home load calculation, present several system packages with their flat rates in writing, and let you choose the option that best fits your comfort goals and budget.

3. What signs indicate I should replace rather than repair my current HVAC system?

Consider replacing if any of the following are true: • Your unit is 10–15 years old and facing costly repairs (compressor, heat exchanger, or ECM motor failures). • Energy bills have risen 20 % or more even after regular maintenance. • The system uses R-22 refrigerant, which is now phased out and expensive to recharge. • Uneven temperatures, excessive noise, or frequent cycling persist despite tune-ups. • Repair costs exceed 30 % of the price of a new, more efficient unit. Our technician will show you both repair and replacement numbers so you can make an informed decision.

4. Which brands and efficiency levels do you offer, and can they lower my energy bills?

We are factory-authorized dealers for Trane, Rheem, and Goodman, and we also install Mitsubishi mini-splits. Available SEER2 ratings range from 14.3 (current federal minimum) up to 22 for inverter heat pumps. A properly sized high-efficiency system can cut cooling costs by up to 40 % and heating costs by 20–30 % compared with a 10-year-old unit. All models we sell are ENERGY STAR® qualified, and we handle TVA and manufacturer rebate paperwork to maximize your savings.

5. How long will the replacement take, and will I be without heat or AC?

Most standard change-outs in Norris are completed in one day. We arrive between 8–9 a.m., protect your floors, remove the old equipment, set the new system, run and pressure-test the refrigerant lines, and perform a full start-up by late afternoon. If extensive duct modifications or indoor air-quality add-ons are needed, the project may extend to a second day. You will be without heating or cooling only while the equipment is physically disconnected—typically four to six hours.

6. Do you offer financing, rebates, and warranties on new installations?

Yes. We partner with Wells Fargo and GreenSky to provide 0 % interest plans for up to 18 months or low monthly payments spread over 5–10 years. Norris customers may also qualify for up to $600 in federal tax credits and local utility rebates for high-efficiency heat pumps. All systems include a 10-year manufacturer parts warranty, a one-year labor warranty from us, and optional extended labor coverage up to 12 years. We register your equipment and file rebate paperwork on your behalf so you don’t have to lift a finger.

HEP HVAC
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(423) 228-7742