Emergency Repair
Emergency Repair | Heating and Air Conditioning | Mulberry
When your home’s comfort system quits at the worst possible moment, HEP is the name Mulberry trusts for fast, no-nonsense emergency service. Our certified technicians are on call 24/7, arriving in fully stocked trucks ready to diagnose and fix furnaces, heat pumps, and AC units on the spot. We know a surprise breakdown can put your family’s safety at risk, so we focus on swift response times, transparent pricing, and repairs that last—backed by a satisfaction guarantee.
From sweltering summer afternoons to chilly winter nights, HEP keeps Mulberry families protected with reliable heating and air conditioning expertise. Whether it’s restoring airflow after a sudden system failure or troubleshooting complex electrical issues, we combine cutting-edge tools with neighborly care to get your home comfortable again—often before the competition has even returned your call. One quick phone call, and our crew will be on the way, so you can breathe easy and get back to what matters most.
FAQs
What situations count as a true HVAC emergency?
Anything that threatens your comfort or safety qualifies as an emergency. Common examples include a complete loss of heating or cooling during extreme weather, electrical burning smells or sparking at the air-handler or outdoor unit, refrigerant or gas leaks, frozen coils that prevent airflow, and thermostats that will not power on. If you are unsure, call us—our dispatcher will help determine whether immediate service is necessary.
How fast can your technicians reach my home or business in Mulberry?
We maintain an on-call team 24/7/365. Because our headquarters and warehouse are located right in Mulberry, most addresses in the area are reached within 60–90 minutes of your call, often sooner during normal traffic conditions. We’ll provide an accurate ETA when you schedule, and you can track your technician’s progress via text alerts.
Are your technicians qualified to work on all brands and system types?
Yes. Every emergency technician is EPA certified, licensed by the State of Florida, and factory-trained to service all major brands—including Carrier, Trane, Lennox, Rheem, Goodman, and Daikin—as well as ductless mini-splits, heat pumps, gas furnaces, package units, and commercial rooftop systems. We arrive with fully stocked vans so most repairs are completed in a single visit.
What can I do while waiting for the emergency repair crew?
First, turn off the system at the thermostat or breaker if you notice smoke, sparks, a burning odor, or water around the air handler. Open windows for ventilation if the weather allows, and place towels under any leaks to protect floors. Gather recent maintenance records or warranty papers—this speeds diagnosis. Finally, keep pets and children away from the equipment so the technician can work safely and efficiently when they arrive.
How much does an emergency HVAC repair cost, and do you offer financing?
After a $89 diagnostic fee (waived with repair), we present upfront flat-rate pricing before any work begins. Costs vary by part and labor but average $180–$550 for common fixes such as capacitor, contactor, or igniter replacement. Major components like compressors can be higher. We accept all major credit cards and offer 0% interest financing for larger repairs or system replacements, subject to credit approval.
Will an emergency repair extend my system’s life, and how can I avoid future breakdowns?
Prompt repairs prevent collateral damage to critical components, often adding years to your system’s lifespan. However, the best way to minimize emergencies is routine maintenance: two precision tune-ups per year, filter changes every 1–3 months, and prompt attention to minor performance issues. Ask about our Mulberry Comfort Club; members receive biannual maintenance, priority scheduling, and a 15% discount on all emergency repairs.