- HEP HVAC
- Transparent Pricing

Transparent Pricing
Transparent Pricing | Air Conditioning | Heating and Air Conditioning | McDonald
When summer heat hits McDonald, you shouldn’t have to gamble on comfort or cost. HEP’s transparent pricing heating and air conditioning team makes it effortless to keep your cool, spelling out every fee before any work begins. From precision tune-ups to full system replacements, our certified technicians arrive on time, explain options in plain language, and honor the exact price you approve—no last-minute surprises, no hidden add-ons. That means you stay focused on family barbecues and backyard games while we handle the air conditioning science behind the scenes.
We pair upfront pricing with hometown courtesy, treating your property like our own and cleaning up before we leave. Whether your thermostat is creeping upward, your energy bills are spiking, or you’re planning ahead for a more efficient unit, our McDonald neighbors know one call brings honest answers and lasting solutions. Choose HEP today and experience how transparent pricing turns ordinary air conditioning service into a breath of fresh, chilled air.
FAQs
What does “transparent pricing” mean for your air-conditioning services in McDonald?
Transparent pricing means you know the full, exact cost of a repair, tune-up, or installation before any work begins. Our technicians diagnose the issue, explain all viable options, and present a flat-rate price that already includes labor, parts, tax, and disposal fees. The number you approve is the number you pay—no surprise add-ons when the job is finished.
How is the cost of an AC repair or replacement calculated?
For repairs, we follow a flat-rate price book that lists every common part and labor scenario, so the rate we quote in McDonald is identical for the same job in any neighboring town. For replacements, we factor in system size, energy efficiency (SEER rating), ductwork condition, and any comfort add-ons you choose. After an on-site evaluation, you’ll receive a written proposal with at least three system options and their exact prices, letting you choose what fits your budget.
Are there hidden fees, overtime charges, or weekend premiums?
No. Our flat-rate model already bundles trip charges, standard materials, and labor—whether the work happens at 10 a.m. on Tuesday or 10 p.m. on Saturday. The only time your price changes is if YOU choose to add work that wasn’t on the original authorization. Otherwise, evenings, weekends, and holidays cost the same as regular business hours.
Do you provide free estimates or second opinions on air-conditioning work?
Yes. We offer complimentary in-home estimates for new installations and free second opinions on major repairs quoted by another company. A certified comfort specialist will evaluate your current equipment, perform load calculations, and answer your questions, so you can compare options confidently and without obligation.
How fast can you respond to an AC emergency in McDonald?
Our service trucks are staged throughout Washington and Allegheny counties, allowing us to reach most McDonald homes within 2–4 hours of your call—often sooner during extreme heat. Emergency service is available 24/7/365, and the technician arrives with a fully stocked truck so most repairs can be completed on the first visit.
Which air-conditioning brands do you service, and are your technicians certified?
We service and install all major brands, including Carrier, Trane, Lennox, Goodman, Rheem, York, and Daikin. Every technician is EPA-certified for refrigerant handling and receives ongoing factory training. Our company is also NATE-certified, licensed, bonded, and insured in Pennsylvania, giving you peace of mind that your system will be repaired or installed to code and manufacturer specifications.