- HEP HVAC
- Wi-Fi–enabled Models

Wi-Fi–enabled Models
Wi-Fi–enabled Models | Thermostat Upgrades | Heating and Air Conditioning | Mascot
Imagine managing your home’s comfort from the park, the office, or even Neyland Stadium—HEP’s Wi-Fi–enabled heating and air conditioning models make it that simple. With intuitive mobile apps, smart-learning algorithms, and seamless voice-assistant integration, you’ll adjust temperatures, monitor humidity, and track energy use in real time, all without lifting more than a finger. It’s the smartest way to stay cool during Mascot’s sticky summers and warm through chilly Tennessee winters.
Our licensed technicians handle everything from fast installation to personalized tutorials, so you can start reaping the rewards immediately. Automatic alerts for maintenance, filter-change reminders, and geofencing that readies your system before you pull into the driveway all come standard. Ready to lower utility bills and raise your comfort level? Ask HEP about thermostat upgrades today and feel the difference every time you walk through the door.
FAQs
What advantages does a Wi-Fi–enabled thermostat provide for homes and businesses in Mascot?
A smart thermostat lets you control temperature settings from any smartphone, tablet or computer, so you can adjust comfort levels before you arrive, turn units off when you forget, and monitor usage in real-time. It also learns your schedule, automatically optimises run-times, and sends efficiency reports. In Mascot’s variable coastal climate, this means more consistent comfort, fewer manual adjustments and energy savings that can reach 10-20 % a year compared with conventional models.
Will the new smart thermostat work with my current heating and air-conditioning system?
In most cases, yes. Our Wi-Fi models are designed to be “system-agnostic,” supporting ducted and split-system air conditioning, gas or electric furnaces, heat pumps and multi-stage equipment commonly found in Mascot properties. During a free on-site assessment, our technician checks the control board, wiring (C-wire availability), voltage and any zoning requirements to confirm full compatibility. If minor upgrades are needed—such as adding a C-wire adapter—we’ll include that in the quoted price.
How much can I realistically save on energy bills after the upgrade?
Savings depend on your usage habits, equipment efficiency and local tariff, but Mascot customers typically report 10–25 % lower electricity and gas costs within the first 12 months. Smart thermostats achieve this through adaptive scheduling, geofencing (turning the system down when nobody is home), weather-responsive set-points and detailed usage insights that help you spot wasted run-time. We’ll show you how to activate these features during commissioning so you can maximise returns from day one.
Can I control the thermostat while travelling or at work?
Absolutely. Once connected to your home Wi-Fi network, the thermostat links to a secure cloud platform. You can open the companion app or web portal from anywhere, see current indoor temperature and humidity, tweak set-points, start or stop heating/cooling, and receive push notifications if temperatures exceed customised thresholds. The app also supports multiple properties, so Mascot landlords can oversee several rentals from one screen.
What does installation involve and how long will it take?
A standard installation usually takes 60–90 minutes. Our licensed HVAC electrician will first power down the system, remove the old controller, verify wiring, mount the new smart thermostat, connect it to Wi-Fi, and run a full functional test. If extra wiring or firmware updates are needed, we handle them on-site. Before leaving, we give you a quick tutorial on using the app, setting schedules and linking to voice assistants such as Google Home or Alexa.
What warranty and local support do you provide after installation?
All Wi-Fi thermostats come with a 5-year manufacturer’s warranty and our own 24-month labour guarantee. Should any issue arise, our Mascot-based support team offers phone, email and priority call-out service 7 days a week. Firmware updates are delivered automatically, and you’ll receive annual reminders for HVAC maintenance so the entire system continues to operate at peak efficiency.